ABC Plumbing, Air & Heat

Don was fantastic! ABC should be cloning him! Great professionalism, attention to detail, pleasant demeanor!??

I had very positive experience with Mr. Kirby and his associate. They did a very professional job and I am very much happy with my new a/c unit. I also already referred my family friend to inquire about herself a new unit as well, Couldn’t be much happier. Thanks Mr. Kirby and ABC!

Tim S was great. He was very thorough and made this an easy transaction. He explained our AC options and made sure we understood them. He did all the footwork for the financing. Tim was very respectful to my father and a pleasure to work with.

Had the nicest tech come out Reynaldo was very informative and let us know of our options very kind young man would recommend

The plumber was on time, courteous, efficient, professional, explained everything thoroughly and took extra care to be sure I understood. He completed the job quickly and to my great satisfaction. I would highly recommend him to others. He seemed to be an all around great guy.

Don & his team repaired a gas line that was leaking. They were responsive, found where the problem was, made a plan & completed the job. I would recommend ABC & will continue to use them.

Beware - Total Rip Off. Customer service was a little lacking - on my first call the person answering hung up on me when I asked her name ( I didn't catch it in her initial greet). I called back and I was able to schedule a visit. I was pleasantly surprised someone was in my area and able to visit that same day. The service person was very competent, but talkative - trying to gen up some additional work - causing the job to take much longer than needed. However, I will say he did a good job and built some trust and rapport. The price of my minor toilet repair, which took less than 40 minutes, was over $500. So, beware! This company offers competent but highly overpriced service. This company is a rip off. I recommend calling other local plumbers - Scott plumbing or Heavenly plumbing - for a fair and reasonable price.

One of the worst customer service experiences I have had. Called because of a plumbing backup. They said they could do a same day appt $59 roll charge. Didn't give a time frame.
Called again because of no update after 2 hours, was assured that someone was coming same day. "We would call you if we need to reschedule. Our offices close at 7, but techs are still out.
Called again at 7 after no call, got after hours support, they said roll charge is $150 for after hours, but they might waive it because I had an appt before. A tech would be calling me within a few minutes. Heard nothing missed no calls.
Received two back to back calls at 8:30am next morning, one from after hours support, one from regular support to schedule my technician. Lost a full day of plumbing based on a promise. Their service might be ok when they get on site, but I doubt I will ever find out unless it's an absolute emergency

Ethen was professional, personable and very good employee. Kept me knowledgeable on what he was doing and future of my system care. I would recommend ABC for service and also ethan for exemplary service.
Thank you.

Israel was very professional, knowledgeable and made sure the client was understood plumbing issues. I highly recommend to anyone who needs his services.
Cordially,
Dolores Pierce