Rich‘s Oil Service

Called several contractors to replace older oil furnace and Richs rep gave a great price. Service techs were friendly and very knowledgeable. Install went without a hitch and I was very pleased with the end results. Would recommend again and again.

I volunteer at this place so see it from both sides. There is no question about the dedication this completely volunteer run rescue gives to its animals. They keep every single pet until it finds a home or goes out of state to another shelter that can place them. There was one particularly difficult pooch, Maria, who was so hard to place because she was a big dog, an adult, and had some traumatic experiences that made her a loud barker. But the staff worked with her and walked her and got her to trust again and learn to accept love. They kept her safe and loved for a year and a half! When they say they are a no kill shelter they mean it! Maria was finally adopted be her forever home after almost 2 years in the shelter. The people here took great care of her and made sure she was a good mutual fit with her new family.

Their service is outstanding! I’ve used them several times. Our 15 year old tank started leaking last winter and we called them to have someone come over and patch it for a week until they could put a new one in.

Then earlier this week we called to have our yearly oil burner cleaned and maintained. Bill, the technician was absolutely awesome. He sat there with me showing everything and how our boiler works and what to look out for since it’s 21 years old. You could tell he loved his job. He’s definitely a valuable employee!

Rich's handled my furnace conversion a few years ago and my regular servicing before I sold my last house. You can't find a better crew

The most important part, they looked out for my safety and explained the options to me. It wasn't about them making a sale or setting up a contract. They talked about the long-term well being of people living in the house, the safety of the equipment, and future concerns I should be aware of as a person that owned a home.

My furnace wouldn't ignite. I called in the morning and a very nice technician showed up couple of hours later and fixed the issue within a half hour.

Thank you! Very happy customer who will definitely use your service again in the future.

Staff came to inspect furnace an quickly made two good repairs. Technician explained repairs very well and was extremely helpful and courteous.

Rude person answered the phone could care less that a professionally marked van was driving very unsafe, following to close ,speeding through Hazardville, also safe to say he or she gets paid by the hour so not sure what the hurry is . I was told it would be " brought " up at the next meeting. I doubt it.

We had a heating emergency on a Saturday and a technician came out within thirty minutes. He was extremely kind and patient while trying to figure out what the issue was. We had called multiple companies and Rich’s Oil responded almost immediately. Highly recommend!

Rich’s Oil customer relations lacks integrity. Office personnel needs to be honest, I was lied to. If you like to spend money and be treated like trash & lied 2 , this place is for you ! I , nor family will no longer do business with Rich’s Oil !

UGH! These people are the WORST! Used them for less than a year at multiple properties (we own a few duplexes in the Enfield area) and they could not get it straight! Multiple billing problems that took US hours to help THEM fix, and I don't know where they get their "technicians", but they (literally) caused more problems than they fixed, then tried to charge us to come back and fix them! SCAM! Aside from oil delivery, which a trained monkey could do, everything they handled got F'ed up. DO NOT USE!