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Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Dominick Fuel Reviews - 100

4.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Robert Russo

Have been using them for fuel delivery for a few years and they are reasonably priced. They came to my house Thanksgiving weekend to fix my heat which stopped working due to a clog in the oil tanks. We had no heat and they came within 2 hours. Fixed the problem. Terrific service.

Michael Kennedy

We switched to Dominick Fuel this season and they have been so helpful. Called the other morning with a questions and a concern about our boiler and they had a service person here in less than 2 hours. Problem fixed and the guys were great! Thanks Dominick Fuel!

Charles Battocchio

Dominick Fuel has kept my 25yr old system running smoothly for the past 3 years, with timely email reminders for annual maintenance service.
It’s an added peace-of-mind that their service technician (John D.) has familiarity with my system, having serviced it for the previous homeowners. :)

Danielle Albrecht

Great company initially when signing up or moving from another. Incredibly responsive and caring - in the beginning. Just like car dealerships, they are fantastic getting the customer in the door and poor at making an effort to maintain that relationship. Sadly, the longer a customer, the less Dominick Fuel appears to care, there is a failure to listen to and/or respond to customer inquiries often at all, and the customer with questions is seen and treated as a nuisance to be dismissed rather than an asset for the company. Truly disheartening and frustrating, particularly when I firmly believe(d) in supporting hometown business.

Ravi Patel

When our old oil burner finally gave out on a cold day in March, Ted and the crew were right on the spot to remove the old one and put in a brand new efficient model. We had our heat back in no time and can't thank Ted and everyone at Dominick enough as always for the great service. We have been Dominick customers for 19 years now and are always satisfied with the excellent customer service

Deborah Ann Docimo

We have experienced the Dominick Professional Service for 24yrs now! Excellent products, professional service and execution by all of their staff!
Thank you for spoiling us with our home service needs! We would NEVER switch to another provider!

Deborah Ann Docimo and Joseph Chiappetta, Jr.

Gleb Popoff

I was a customer of Dominick Fuel for about three years when we lived in Norwalk. They are a reliable oil delivery company and always delivered service (heat and air conditioning) whenever we needed it.

However, I cannot recommend Dominick to friends and family. The overall service wasn't great and I feel that they took advantage of my family when they didn't tell me when my contract was about to expire and I had to pay higher price per gallon .

The contract is set for a single year and apparently it's up to you (the customer) to remind them to extend it or you will get the current price on monthly basis. Not sure whether this is a common practice in the industry but our rep was extremely rude when we question the price hike and why no one called us to remind about the contract expiration.

Think twice before signing the contract with Dominick Fuel - do ask about their intro / new customer price and also what happens when your contract expires.

Dominick Fuel, you should never yell at your customers and treat all issues with respect. This is one thing that find completely unacceptable when dealing with yours reps.

Kathy Cramer

My system back on track the same day!! The customer service person quickly assessed the situation and got a technician out that morning. The tech was knowledgeable, friendly, and worked fast. Even sourced the part I needed all in a matter of hours. Thank you Dominick Fuel!!

Courtney Grier

Dominick Fuel is great. They have always been easy to work with and readily available to help when my furnace has needed emergency servicing. Great business, I would recommend to anyone.

Keith Weinberg

Dominick S. from Dominick Fuel did a great job fixing the burner on our furnace. It was going out and making a grinding noise as it tried to light. He diagnosed it, replaced an internal part and has us up and running in about 15 minutes. He was also patient and took the time to talk about an issue we were having with our air conditioning unit.

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