L & L Heating & Air Conditioning
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
L & L Heating & Air Conditioning Reviews - 100
4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
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SF
Jeff came right on time. He was very knowledgeable, friendly, and found the solution quickly. He educated my fiancé and me one on everything. I will Definitely be using L & L again soon! My house is nice and warm now!
Radhesh Kumar
This feedback has been long due. I have used L&L for years. They are very responsive, reliable and have very reasonable charges.
Wade Yenowine
Furnace went out during a bizzard. John Cassel was able to talk us through getting it started again. Since my wife and I are quarentined because of COVID we cant have any person in the house at this time. John was intuitive and very knowledgeable. Without him we would have been cold for many hours. We are extremely grateful and woud highly reoommend him for expert help. Thank you. L and L is a great business to hire such great technicians.
Mary 0'Malley
L&L literally may have saved my life. I called them on a Friday night in February when I realized there was liquid coming from underneath my furnace. Brian Nazarenus arrived at my house and immediately realized that something was wrong, it had become difficult for him to breathe as well as a burning sensation in his eyes which I had begun to have as well. He immediately ushered me out of the house, sat with me for hours in his truck as we called 911 and Brian provided information to both the firemen and eventually Xcel. The firemen put on their oxygen tanks and masks as they entered my house. Xcel was called, the hazardous and caustic odor plus the CO being put out was overwhelming. I was told after several hours both by the firemen and Xcel that had I gone to sleep I most likely would never have made it through the night. I credit L&L for hiring employees such as Brian that are highly qualified, kind, caring and capable of navigating in a professional way what was a very serious event. I have and will always use L&L for my HVAC needs in the future.
swevans141
Waited almost a month to get an estimate. The estimate showed the wrong parts. I told them about it and they still showed up with the wrong parts. While working on my system the tech got a call about another customer and left my job unfinished. Got a bill a week later; higher than the estimate with extra charges not agreed to and a note saying 'job complete'. Asked for a call from the owners - nothing. Asked when they'll finish the job - nothing. I had high hopes from these people when they came out for the inspection, but they failed miserably.
Dana Smith
INCREDIBLE SERVICE!!!! They were so quick to respond and came out the same day. Their service guys are FANTASTIC!!!! Highly recommend!!!!
Marlene Polmear
We have had our new furnaces and AC units installed for a year. Recently the service department came to do an annual check. The fellows were professional, courteous and answered our questions with a brilliant attitude. I highly recommend this company!
JJLO F
Great experience having this company help with a furnace issue. Professional front office set a quick response and sent knowledgeable service rep. Jon resolved my issue, answered all my questions, and provided us with additional info on caring for our furnace. Thank you!
Willis Chung
Had a great experience with L&L replacing a 42 year old Rooftop Unit (RTU). This contains the furnace and air conditioning unit and requires a crane to get the old unit off of the roof and the new unit onto the roof.
Phil, who came out to bid the job, was professional and knowledgable about the different options. He gave me the model number and specs of the unit he was proposing to put in so that I could compare it against other units from other manufacturers and other bids. He was easy to work with and quickly answered my questions both by text and by email.
L&L's bid wasn't the highest or lowest one, but it was the one with the best value, we thought. The lower priced bid was definitely a lower end unit, with shorter warranty, and the highest priced bid was an older model from the same manufacturer (Lennox), so we went with L&L.
Communication before install day was excellent, with Phil coordinating the crane, RTU delivery, and installers. Everybody came together on time, and the installation team of Arturo Sr. and Arturo Jr. were fantastic. The old RTU came out quickly, and the Arturos quickly had the new RTU in place and running well.
I would choose L&L again for future HVAC work. They were quick, well-priced, and did the job in a complete and efficient manner.
I delayed putting in this review for a few weeks to make sure everything was running well, and it is!
George Bogdewiecz
Sal was terrific. Got right to work, tuned up my air conditioner, and most importantly, did not try to upsell me on any add-ons. Because of this honesty, I will definitely call on L&L for my future HVAC needs.