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    Good Guys Home Services Reviews - 67

    4.4
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Chris Rothenbury

    970 HVAC go above and beyond in every aspect possible. They're entire team is highly informed and work hard to bring you the most value possible as the best price. There is no heating, cooling or air filtration problem to big or small for this company!

    Francis Docherty

    Called Good Guys about our heat pump not turning on. They had Matt come over within a day! Turns out it was a bad capacitor AND under warranty! Problem solved in under 10 minutes. Totally blown away! Every time we call them, they are prompt and get the job done! Can’t recommend them more highly!! Good Guys really are Good Guys!!!

    Brooke Pilkington

    Our home is so much more comfortable with the new central ac and heater that Good Guys recently installed. They came in and did a great job taking out the old system and installing the new. They were so considerate and professional while working in our home.
    They took the time to program and teach us how to use the new thermostat and so kindly told us to call with any questions.
    I highly recommend them~ quality work & integrity.
    THANK YOU Good Guys Home Services!!

    Darren Murphy

    I don't write a lot of reviews but today was probably the 6th or 7th time we've utilized Matt and his expertise and I felt it necessary. Smooth and seamless approach to each job with just a total sense of honesty that leaves you knowing you made the right decision. Such a professional and highly recommended.

    Adriann LaRue

    I really wanted to like these guys. We got a new furnace and AC with them. The install guys left a mess in our crawl space and their sloppy work on pipes dripped pipe primer on our gear we had stored there which we specifically said we could move. Then HVAC leaked water all through our crawl space. They were very responsive on the customer service issues, and came out to fix things. Now going to replace the filter we find they caulked over where you access the filter. Just feel like they sent super inexperienced guys to install what was a large investment for us.

    Sharon Chadwell

    I had a very tricky plumbing situation as a previous home owner did a questionable DIY shower install. As it was such a large job to remedy the problem, I ended up going to four different companies to get a quote to be sure. Good Guys Home Services gave me a very fair price and explained their approach in perfect detail, which I highly appreciate! I felt like I was in good hands. I was on a bit of a time crunch and they scheduled me in to accommodate. The project went very smoothly and they made sure everything was to code. They even knocked down the price a bit as it turned out that a certain step was no longer necessary. Very honest company! The only unfortunate thing is I will be moving away and won't get to use their services again!! I highly recommend this company.

    Rene Daigre

    First off I will say that Jake the technician that did the work at my house was top notch. He communicated clearly with me when he would be there, what he was going to do and how he was going to do it. Besides not putting silicone around the piping to the outside of my house his work was great. He did let me know about the silicone and he didn't have any. I told him I could put some on it was no problem. Kudos to Jake for his customer service and work!

    The major issue that drove my rating was the bait and switch situation that happened and the offensive nature of Bill the owner. I read other reviews after my experience and Gman David had a very similar sentiment to mine so it doesn't seem to be unfounded. I chose this company to do some repair work on my house under a pretense of reasonable costs. They told me they were not able to give me a quote for a sump pump over the phone but then when Jake arrived I found out they had a standard cost for a sump pump. Had a I known that cost upfront I would have never used these guys but at that point they had done other work at my house and I was pretty much stuck. Bill didn't care at all about this and was very rude and argumentative on the phone and then hung up on me.

    As Gman David and others have said there are far too many plumbing, heating and air companies in Northern Colorado to choose from. I would personally recommend staying away from these guys.

    Kayla Gillespie

    After traveling for 10 days, we came home to find our water heater leaking, causing a decent amount of flooding into our crawl space and laundry room. We called Good Guys to come out (hoping same day) and they fit us into their schedule and we’re out a few hours later. After realizing we needed a new water heater, Rob got us taken care of and spent hours in and out of the house to get it knocked out!! With New Years Eve and holiday closures, we forsure thought we would be days until we could get on the schedule.... but not with Good Guys. It feels great to know we can call them and Rob will always treat us like family. Thank you for making these tough moments as first homeowners a piece of cake! :)

    matt anderson

    Matt and his crew were top notch. I reached out late on a Monday, and by Tuesday at noon my water heater was replaced. They did excellent work, and more quickly than I ever could have imagined. I will definitely be using them for any future needs. Highly recommend!

    Sara Fisher

    I highly recommend Good Guys Plumbing Heating and Air. I am always so nervous when calling service companies and never know who I can trust. I was referred to these guys by my neighbor who also spoke very highly of them. They really are the "good guys"! They were up front about the cost, very clean, courteous, and knowledgeable. They are very honest and I knew I could trust them. I will always call Good Guys!

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