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Paradise Heating & Cooling Reviews - 24

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Bujar Ahmeti

Great company. We needed to install a new A/C unit in our home in Denver. John and Jason gave us the most competitive bid and had the work done on time. We made it through the summer without any issues on our home. They were both very responsive to our questions and always returned our phone calls. They even went above and beyond to help us get our Xcel rebate. Highly recommend this company for all of your heating and cooling needs and they will be the only company we use in Denver. Thank you!

David Hastoglis

I used Paradise Heating & Cooling for two different properties I own in LoHi. I was very satisfied with their customer service, their flexibility, and response time. Their estimates were reasonable and the quality of their work was top notch. In both houses they serviced the furnace and A/C units, which are each over 10 years old. They even provided a certification on one to help me with the home sale.

Jason was especially responsive on inquiries and scheduling the work under short notice. I highly recommend them.

Bob Wraith

TOP NOTCH, ETHICAL, REASONABLE When I heard how promptly, ethically, and economically John had treated my friend Leta ( review below ), I contacted Paradise to inquire about a replacement for my old, low-efficiency, failing furnace. When they checked out my old clunker and told me that it needed to be replaced, I was 100% confident of their assessment, based on Leta's referral. I was provided with an extremely competitive bid. Within 5 days of accepting the bid, my new furnace installation was complete, and I've had no issues whatsoever. I was saddened to see the one negative review of Paradise. But, everyone has the occassional "off" day. In these times of low-rate, cut-throat, all glitz and no substance businesses, John and his team at Paradise are a comforting and refreshing exception. My review is 3 years overdue...

angela b

They were my 4th call and I wish I would have called them first. They were polite, professional, honest, and low-cost. Dimitri and Manuel installed my furnace and AC in just one day! The quality of their work is amazing! They took care of the rebates, old equipment, warranty documents, everything! They really went above and beyond. Thank you to everyone at Paradise. I will definitely be calling them again.

Andy Gill

10/2009: John is very friendly and professional.

I had a problem with my furnace blower. He and I both assumed, during the initial inspection, that the motor had to be replaced. However, John thought about the problem after the service call and realized the problem could be a (much cheaper) capacitor instead. It was, and John saved me a bunch of money.

Furthermore, he was very accommodating of my work schedule. Definitely recommended.

9/2010: Followup - I had an issue with my A/C (the external unit fan motor had seized up). Manuel arrived at the promised time and had the motor replaced in a jiffy. He also discovered my A/C core inside was almost completely clogged up and took care of that. 5 stars again for a complete and fairly-priced solution!

Scott B

I recently purchased a home and have used John and the Paradise team twice this year. Both times they were extremely accomodating and very knowledgeable. The quality of their work has been excellent, and I have found them to be very honest and trustworthy (which is sometimes not the case with other heating and cooling companies). I will continue to use Paradise for all of my heating and cooling needs.

Joseph Labutka

Only giving 4 stars because I haven't had the work done yet. But My Mother in Law's furnace went out on Christmas eve and was expecting a huge party of people the next morning for Christmas breakfast. She called around for hours and everywhere was either closed or too busy and wouldn't be available until the day after Christmas. I left several messages for other companies and John called me back within minutes and said he would be here in a couple hours. He is coming out Christmas Eve. I've yet to really work with him but so far h has been great. Prompt, professional and honest. Can't wait till the work is done to give him 5 stars. Thanks John!

jenna labutka

My mothers heat went out in the early hours of christmas eve. Due to the holiday we couldnt find any heating and cooling places that were open and not booked until the following week. When I called Paradise I left a voice message not expecting a call back. I hadnt recieved one from the other 20 places Id called. But John called back within 5 minutes and told me he could not only come out but be there as soon as he could. He showed up and had it fixed within 2 hours and didn’t charge an arm and a leg. I didnt get to meet him personally but I am told he was incredibly sweet and kind. We’ll call him next time we need any heating or cooling needs! Thank you John for being so prompt and helpful. Paradise Heating is Aces!

Klara Wohlers

The service and work done was amazing! Also got back to us and was able to fix our heater in an extremely timely manner. Thank you!

Casey Watson

John is reliable and honest. It was a pleasure working with him. My wife is still singing praises to have our AC working so well.

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