Greeley Furnace Co.

If I could give 0 stars I would. I called them at 8:30 pm because our furnace igniter broke. No where around our area sold the part that late at night as most places were closed. It was pretty cold out and our house temperature was dropping pretty quickly. We have a young child and a baby that we were worried about getting cold in the night so we had the on call tech paged. The tech that called us was very rude and ended up saying that we were calling after hours and he was going to charge us differently because of that. I explained to the tech that all we needed was a new igniter and my husband knew how to put it on. I asked him if we could just buy the part from him and my husband could put it on himself. The tech was very rude with us and said no. He said he was going to charge us $380.00 to come out and do it himself. They definitely take full advantage of someone in a rough situation. We did not use their services and ended up putting space heaters in our kids rooms and going to get the part the next day. The part was only $22.00. I will not be using this company any time soon.

After waking up with no heat on a cold November morning, I called Greeley Furnace. They came out to my home within 2 hours and repaired my heater. I sincerely appreciated their timeliness and their friendly technician!

My furnace vent fan broke last week. I called at 8am, repair man Eric Johnson came and had new parts installed by 10:30am. Furnace runs smooth and quiet now, thanks so much for keeping my family warm and being available the same day.

Terrible company. Quotes an $89 service fee Plus parts for repair but does not tell you they mark up parts 1000%. I needed a new ignitor which was at Home Depot for $40. This company wanted to charge $315. They acknowledged they drastically marked up parts and said it’s because they need to pay for trucks, labor and other business expenses. When I told them not to install they pulled other parts off my furnace unrelated to the ignitor and left them sitting on the floor.

Our air conditioning system went down. We are seniors and my husband has chronic breathing problems. They responded immediately. Ralph Aguirre came out and fixed our system ! He was very professional and polite. We highly recommend Ralph and Greeley Heat and Air!

Greeley furnace installed a new A/C unit for me. Chief and his partner worked all day to do the install right. They corrected all the mistakes from the original installers and made sure the unit was setup right. I was very happy with the entire process.

They did a very good job! Our system is working great. They explained and showed me everything that was done.

I put in my service request through their website, waited to hear back, and never heard back. Ended up with another company that came out that same day and problem fixed.

I was not happy with the service. We paid 89.00 for the service call and was told it was the blower. We needed to wait until after 4th to get the part. In the mean time I had another company look at it. It was not the blower it was the motor and there was a switch bypassed which was not notice in the first service call. We got it fixed with the other company the same day. All in all I was given very poor service and would highly recommend you not to waste your time with Greeley Furnace and go elsewhere.

We have been using them for 7 years now, twice a year, for heating and cooling startups and have never been disappointed. The technicians are always very courteous and knowledgeable.