I am the manager at StoreItWise @Ashcroft and my name is Judit. Yesterday(despite the high cost), I had recieved an excellent service from Greeley Furnace - our heating furnace wasn't working so I called GF in the morning to schedule a time to have someone do a diagnostic on the issue. I was very surprised that GF was willing to schedule a technician to come to my location same day, later in the evening at 4pm. After getting off the phone with them, 3 mins later I recieved another call from a technician by the name of Matthew who stated he would show up in the next 5mins. instead of the original scheduled plan. Thats no exaggeration. I was blown away by the fast response I was getting from the company and for someone to show up at such short notice. I mean.... WOW! Huge shout out to Matthew for his willingness to respond fast and gave us a prompt service! He explained a few important matters about the furance and was very time efficient with his work. He also had new parts to install the thermocouple. He was well prepared and on top of the game! Definitely deserves a reward for that! Thank you to both GF for your fast response & Mathew for your amazing services! We know we can depend on you. We appreciate your business and look forward to using your services again in the future.
I was hit by the bad hail storm the first of August. I live in a rural location, usually takes a week to get any service, but Greeley Furnace came out right away, my air conditioner needed replaced. Within a couple days, it was in and running. Everyone did an awesome job for me. From the salesman to the installers. I didn't have to suffer through the 100+ degree weather without a.c. I was very thankful for that. I recommmend this company.
The service provided by Greeley Furnace has been remarkable. Keith came out in the late summer to give me a quote on replacing the original furnace in my rental property built in 1953...we called it the green monster. Keith's quote was thorough and certainly fair. What i appreciated the most was their offer of a lifetime warranty if I continued signed up for their maintenance program - which I always do so it was a win win.
The furnace installed was SO much more efficient than the one they replaced that it began to blow all sorts of dust and debris that accumulated in the ductwork free causing the filters to become extremely clogged and consequently a furnace malfunction. Matthew came out TWICE to address the issue. I have since had the ductwork cleaned and all is running smooth.
I think there should be minus stars as well as plus stars.
I chose Greeley Furnace to fix a zone in my hot water heating system because I thought they were the company that installed my air conditioning system several years back. I was wrong.
MY COMPLAINT: the problem was a small motor that opens/closes the hot water in that zone. The installer said they didn't supply the single part, but he did have the whole motorized valve system. He took the part that I had already concluded was the problem and replaced it. To my chagrin, that part cost me over $400 plus the $100 service call--- over $500.00 including the service charge. About 30 minutes for the total repair.
When I complained about the price, the Greeley Furnace representative said the standard hourly rate was two hours for the job. The repairman took no more than 30 minutes.
When I complained about the $400+ price I was being charged for the part, the company rep claimed he had to pay around $200 for the part. Utter nonsense.---- I found this same part on the internet, many places, the exact same part, was for sale to me for $50 to $65. The little motor, about the size of a half dollar, was available everywhere I looked for under $25. Understand, this is the RETAIL price, what I would have to pay for it, not the wholesale price Greeley Furnace pays..
Be careful if you intend to use Greeley Furnace. Do your due diligence. They ripped me off. Paying at least X8 for that part, I won't use them ever again. That markup was just too much.
McCreery and Sun of Colorado---They did a super job of installing an air conditioning system in the attic of my house. I've had zero problems with it. I would recommend them./James Ord
Excellent! Mike came to fix my air conditioner and worked quickly. My kids and I appreciated this because when it broke it was 95-100° outside every day and it was difficult to sleep at night. It was also cost effective.
Excellent service from first contact with Aaron, the estimator, all of the office personnel, to the installation of my new AC and furnace by Luis and Luis Jr. All were very professional and courteous and answered all my questions and concerns throughout the entire process. Extremely pleased with the product and service. Can't recommend them highly enough!
Greeley furnace service tech was very polite. He explained everything that he was looking at and checking for. My mom also uses them and I would recommend them to every one
Appointment was for 9 am and he was at my door by 8:45 so I wasn’t quite ready,especially since I was dog setting and had to get the dogs and my 2 cats in isolation.But I did appreciate that he was there on the early side of the appointment. I just felt bad that he had to wait for me.Work always done well.Always know you will call me to set up appointment one less thing I have to keep track of.And I know I can always call if I have concerns.Thank you —-Dianne
Dishonest price gougers. The service tech they sent cut our exhaust pipe without asking permission, then taped it afterwards so it looks dumb now. Something else I have to fix. Ralph, the service tech, diagnosed a bad pressure switch, when I asked how much a part like that cost, he told me he had no idea. How do you not no what a common part like that cost if this is what you do for a living? 45 min later told us he couldn't fix the problem but was able to charge $90 for nothing, but said he would come back in a couple days to fix the problem for at least $200. Wow. I searched online for the part and found it for less than $40. We contacted M.D. Heating and Air and they sold us a pressure switch and I installed it in less than 10 minutes. Use Greeley Furnace if you like someone lying to your face and getting ripped off.
I had them out to do a clean and inspect on my HVAC system. The technician was timely clean and professional. About two weeks later I purchased a new thermostat and was having some trouble installing it. I called to set up a technician to come out and help me. They called me to try to get more information, and the fellow who called (Scott I think) was willing and able to talk me through it over the phone, thus saving me the expense of a visit from them.
It's so nice to know that there are companies out there that aren't just in it for the money. They could have easily charged me the $80 technician fee to just hook up one wire! I'm set for HVAC needs now. Plus I like that they're a locally owned company and not a franchise.
Ashcroft StoreItWise
I am the manager at StoreItWise @Ashcroft and my name is Judit. Yesterday(despite the high cost), I had recieved an excellent service from Greeley Furnace - our heating furnace wasn't working so I called GF in the morning to schedule a time to have someone do a diagnostic on the issue. I was very surprised that GF was willing to schedule a technician to come to my location same day, later in the evening at 4pm. After getting off the phone with them, 3 mins later I recieved another call from a technician by the name of Matthew who stated he would show up in the next 5mins. instead of the original scheduled plan. Thats no exaggeration. I was blown away by the fast response I was getting from the company and for someone to show up at such short notice. I mean.... WOW! Huge shout out to Matthew for his willingness to respond fast and gave us a prompt service! He explained a few important matters about the furance and was very time efficient with his work. He also had new parts to install the thermocouple. He was well prepared and on top of the game! Definitely deserves a reward for that! Thank you to both GF for your fast response & Mathew for your amazing services! We know we can depend on you. We appreciate your business and look forward to using your services again in the future.
Brenda Johnson
I was hit by the bad hail storm the first of August. I live in a rural location, usually takes a week to get any service, but Greeley Furnace came out right away, my air conditioner needed replaced. Within a couple days, it was in and running. Everyone did an awesome job for me. From the salesman to the installers. I didn't have to suffer through the 100+ degree weather without a.c. I was very thankful for that. I recommmend this company.
Andrew Jenson
The service provided by Greeley Furnace has been remarkable. Keith came out in the late summer to give me a quote on replacing the original furnace in my rental property built in 1953...we called it the green monster. Keith's quote was thorough and certainly fair. What i appreciated the most was their offer of a lifetime warranty if I continued signed up for their maintenance program - which I always do so it was a win win.
The furnace installed was SO much more efficient than the one they replaced that it began to blow all sorts of dust and debris that accumulated in the ductwork free causing the filters to become extremely clogged and consequently a furnace malfunction. Matthew came out TWICE to address the issue. I have since had the ductwork cleaned and all is running smooth.
I would highly recommend Greeley Furnace.
SDF ASDS
I think there should be minus stars as well as plus stars.
I chose Greeley Furnace to fix a zone in my hot water heating system because I thought they were the company that installed my air conditioning system several years back. I was wrong.
MY COMPLAINT: the problem was a small motor that opens/closes the hot water in that zone. The installer said they didn't supply the single part, but he did have the whole motorized valve system. He took the part that I had already concluded was the problem and replaced it. To my chagrin, that part cost me over $400 plus the $100 service call--- over $500.00 including the service charge. About 30 minutes for the total repair.
When I complained about the price, the Greeley Furnace representative said the standard hourly rate was two hours for the job. The repairman took no more than 30 minutes.
When I complained about the $400+ price I was being charged for the part, the company rep claimed he had to pay around $200 for the part. Utter nonsense.---- I found this same part on the internet, many places, the exact same part, was for sale to me for $50 to $65. The little motor, about the size of a half dollar, was available everywhere I looked for under $25. Understand, this is the RETAIL price, what I would have to pay for it, not the wholesale price Greeley Furnace pays..
Be careful if you intend to use Greeley Furnace. Do your due diligence. They ripped me off. Paying at least X8 for that part, I won't use them ever again. That markup was just too much.
McCreery and Sun of Colorado---They did a super job of installing an air conditioning system in the attic of my house. I've had zero problems with it. I would recommend them./James Ord
Whitney Hedlund
Excellent! Mike came to fix my air conditioner and worked quickly. My kids and I appreciated this because when it broke it was 95-100° outside every day and it was difficult to sleep at night. It was also cost effective.
Clara Myers
Excellent service from first contact with Aaron, the estimator, all of the office personnel, to the installation of my new AC and furnace by Luis and Luis Jr. All were very professional and courteous and answered all my questions and concerns throughout the entire process.
Extremely pleased with the product and service. Can't recommend them highly enough!
Peggy Archuletta
Greeley furnace service tech was very polite. He explained everything that he was looking at and checking for. My mom also uses them and I would recommend them to every one
Dianne Wilson
Appointment was for 9 am and he was at my door by 8:45 so I wasn’t quite ready,especially since I was dog setting and had to get the dogs and my 2 cats in isolation.But I did appreciate that he was there on the early side of the appointment. I just felt bad that he had to wait for me.Work always done well.Always know you will call me to set up appointment one less thing I have to keep track of.And I know I can always call if I have concerns.Thank you —-Dianne
kelly reta
Dishonest price gougers. The service tech they sent cut our exhaust pipe without asking permission, then taped it afterwards so it looks dumb now. Something else I have to fix. Ralph, the service tech, diagnosed a bad pressure switch, when I asked how much a part like that cost, he told me he had no idea. How do you not no what a common part like that cost if this is what you do for a living? 45 min later told us he couldn't fix the problem but was able to charge $90 for nothing, but said he would come back in a couple days to fix the problem for at least $200. Wow. I searched online for the part and found it for less than $40. We contacted M.D. Heating and Air and they sold us a pressure switch and I installed it in less than 10 minutes. Use Greeley Furnace if you like someone lying to your face and getting ripped off.
Dave Johnston
I had them out to do a clean and inspect on my HVAC system. The technician was timely clean and professional. About two weeks later I purchased a new thermostat and was having some trouble installing it. I called to set up a technician to come out and help me. They called me to try to get more information, and the fellow who called (Scott I think) was willing and able to talk me through it over the phone, thus saving me the expense of a visit from them.
It's so nice to know that there are companies out there that aren't just in it for the money. They could have easily charged me the $80 technician fee to just hook up one wire! I'm set for HVAC needs now. Plus I like that they're a locally owned company and not a franchise.