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    Air X-treme, LLC Reviews - 34

    4.5
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Zach Poulsen

    I recently used this company for an air conditioning repair and got service that in the end did not leave me feeling comfortable by the time all was said and done. I had a technician come out to look at my air conditioning problem and he thought that it might be the fan and was unsure. He stated he was going to order one and install it if the problem persisted, but he was not 100% sure that was the problem. The technician ended up stating that he was told by the owner that this was the issue without question and installed it. This was not the case. After the repair my system was left with the same problem hours after the technician left only to be told he would be out to check it in the morning and to turn the unit off until then. I informed the technician that I had a small window in the morning and the technician stated that he would be able to do whatever it was he needed to. The technician showed up with 20 minutes to spare before knowing that I needed to leave for an appointment and within a couple minutes topped off my refrigerant and the system was immediately working fine and has since. It is odd to me that this fix was so apparent and immediately fixed this problem after a $400.00 repair that prior day and was not something that was checked the prior day before any expensive repairs were made. I emailed the owner and feel I as though it fell on deaf ears and got nowhere with my concern. Being as though I am not a HVAC repair person I consulted a couple other companies who stated a similar course of action collectively that was different than this company used. I am just sharing my experience and you so that you can use this in your decision making when you need to.

    In addition to what happened above I had Airxtreme out for a repair on my A/C as my usual company was booked. They completed the repair and when I went to pay I was surprised with an additional fee. I went to pay by credit card and was told that there was an additional 3.25% as that is what the credit card company charges them and this was a convenience to me. This was never mentioned at the time of scheduling and when I called and voiced my opinion I was told that they normally have this on their work orders. I told her that I did not get a work order until I paid and that obviously not help as again this is after the fact. I won't do business with them in the future.

    Richard Felice

    I bought a heater and central air had it installed. First the central air cooling unit was put in my dog run where my dogs ruined it freeing the freeon. They peed on the fins making them for away. No warning about it. Then when I look to get it replaced every company has said it was to big for the space I have and the coil was not matched to heating unit. Basically not enough supply air for the coil. So I need to replace it all. Talked to air Xtreme and basically got a don't care additude and another quote to replace at 3/4 of the cost for both a/c and heater.

    Tim Annable

    Fast and honest service. I've used them for years for all my hvac needs on several properties. Linda, TJ, and the technicians are always friendly and easy to work with.

    Billie Charf

    Great service! Our air conditioner went out last night, called this morning and it was up and running by noon the same day! Thank you so much Cody! I will definitely call again if we need service!

    Christine Porter

    This company is the most GENEROUS company I have ever seen! Their giveaways BLOW ME AWAY! If I lived closer to them, I would go to their office and personally meet all of the staff and owners! I would also have them service my home, wherever that would be!!I highly recommend this company to anyone and everyone who needs their services! YOU GUYS ROCK!! THANK YOU!!!

    janet c

    Our furnace stopped working on a cold Saturday. These folks came out within a few hours and quickly and efficiently repaired it. Highly recommend these people.

    Terry Thomas

    They called me back and told me and told me what it was gonna cost cost before they came out and I waited till 8 o'clock and they still came out called before they came and made all the repairs I would use them again

    Mike Dale

    They did an awesome job, they showed before pictures on how dirty the furnace was, I had no idea

    Larry McCammon

    Excellent service. Reasonable price. Professional service technicians

    Daniel Maldonado

    Chuck was very professional and the job was quickly done

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