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  • Onsite services

Gustafson Heating & Air Conditioning Inc. Reviews - 59

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
John Liptak

Gustafson did a great job with our furnace and AC replacement. When our system started showing it's age (noisy compressor, 1/2 broken condenser, etc.) they came and gave us estimate, did all of the measuring and planning to make sure the install went well.

The install took less than the time estimated and was done for the exact amount we quoted. They even replaced our elderly condensate pump which wasn't part of the job.

Linda Chan

We’ve been using Gustafson for 30 years since our 1st house in Highlands Ranch, we were happy with their service until the last 10 years....always something wrong with either one of our air condition units. Every year when we turn it on, we’ll think what’s gonna happen this time now! Surely, the new unit they replaced 5 years ago needs to be replaced again! We’re done with Gustafson! Our trust are gone and they are not reliable anymore! They just cannot get problems fixed once and for all ! Wonder if their technicians are certified!

jeanette mater

With much delight, I post this five-star review following a focused Customer Service first experience with GUSTAFSON HEATING AND AIR. Especially delightful are the exceptional and successful installation results of my new Rheem HVAC system!!

Those who research projects before hiring know that a Happy Owner of a new HVAC System begins with an introduction to a chosen Company by a Sales Consultant who reveals at-the-ready knowledge, expertise and professional abilities to represent his Company and equipment. Another important trait welcomed by potential customers is a representative who listens and provides pointed and enlightening information to add comfort to the process. Thank you, Mike McCartney; working with you was wonderful and considered a blessing.

Lead Installer Jacob, Luis and Joel were the skilled on-site Installers. WOW! The work by these gentlemen on all levels was awesome, fast, organized and non-disturbing! This Team was extremely competent and fine-tuned. J – L – J, thank you for the much appreciated well done job!! Gustafson is fortunate to have you aboard!!

Included herein is this well-deserved shout-out to Office Manager and “Detail-Handler” Leigh!! All successful businesses have one of these. Gustafson is fortunate to enjoy Leigh’s skills and capabilities. Leigh, your paper-handling in my behalf was indeed appreciated. Also, for adding fun to the process...Thank You!

Jeremy, Lead Service Technician, gets recognition for the extended information-sharing and kind explanations. Decisions for home improvements and investments of this size and nature are best made with expertise and buckets of information from all directions attached. Jeremy, thank you for yours!

It is my pleasure to present this recommendation of GUSTAFSON HEATING AND AIR. Hey! It was a positive installation experience and I look forward to working with the mentioned individuals in the future. Adding Gustafson and these names to your HVAC list would be a good thing!!

Lastly, to Gustafson and Staff, and to address Mike’s hope -- my Gustafson experience was a pleasant one!! Enjoy my posted compliments and appreciation.

Respectfully,
Jeanette

Sue Decker

After our 41 year old furnace died on a cold night, Gustafson's were out first thing the next morning to install a new furnace. The techs were fast, professional and clean. We love our new furnace and highly recommend Gustafson's!

Corey Clarkson

We had Gustafson clean and inspect our furnace at our home before we moved and then again in our new home for our AC. Our tech did a great job, explained everything, followed COVID guidelines, and was patient with my barking dogs. We will happily use them again for future HVAC needs.

lita phillips

I called this morning because my heat was out on a cold, snowy morning. Jessica was able to get a technician, Jeremiah, to come by1pm. He is such a competent, nice young technician . They charged a reasonable price as well. I highly recommend this company!

Anne Hunter

Recommended by a friend and I'm very grateful. The tech arrived on time, was very polite. He performed basic furnace service, tweeked a few settings, and advised me a tad about usage.

Sonja Leonard Leonard

Absolutely the best!!!! This is an honest company with very professional people working for them. The price for all work is always very fair and very reasonable!!!

Thomas Peterson

I have been using this company for over 10 years. They installed an AC, humidifier and worked on my 20 year-old furnace. They are professional, honest and knowledgeable. They are half the price of most other places in town and the quality is beyond reproach.

As the other reviewer noted they will do almost anything to save you money.

Parker Stone

Just had my A/C serviced by Gustafson, and they have been great to work with. Responsive in setting up appointment, Tech was friendly and knowledgeable. Very fair prices. I highly recommend.

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