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True Blue Heating And Air Reviews - 72

4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Kristean M

We just had a new Central Air system installed and we are extremely happy and impressed with the workmanship and professionalism of the technician. He kept us informed and in the loop as the installation progressed. Since we had drops to the first floor, we were consulted about the exact location for each before the made any cuts in the floors or ceilings. Highly recommended True Blue Heating and Air.

Cynthia Greenfield

My regular furnace service company wasn't responding to me so I looked on Yelp for help. The first person who came out correctly diagnosed the problem but failed to fix it - possibly using a part he had on hand instead of the correct one. Jimmie from True Blue came out on freezing night at 9 pm to look at my furnace. He subsequently came back twice to install all the necessary parts and then came back again to make sure everything was working properly. Office communication was good. Overall very happy with the work and the result.

Shae Hansen

Tony was spectacular. He was fair, honest, professional and kind. Easily the best contractor we've ever hired and worked with. I've already referred him once and will confidently refer him to anyone who needs repairs. His communication was amazing and we could not be happier.

Sarah Campbell

When our furnace suddenly failed today after the days of extreme cold, we called True Blue after hearing from five other companies that they could not fit us in. True Blue immediately scheduled a maintenance call within the next few hours, sent us an email to confirm, and then called and emailed in the hour before they came for the call. Jimmy was professional and honest. It wasn’t good news, since our furnace needs to just be replaced, but we were so grateful that Jimmy recognized the problems and helped us figure out what to do next. We will definitely use this company again, and we recommend them to anyone else.

Dianna Compton-Stewart

Found this company through Angies List. Thought Jimmie was great. He ended up working on 2 properties for us. The first a rental we are selling that needed to be brought up to code. He was quick and did a great job. In the process, our regular homes old air conditioner finally broke during this heat wave. Jimmie took the time to drive in-between jobs, across town, to check it out. He got us a new one and put it in for us all in good time. This man's work ethic is wonderful. He is honest and sincerely cares about his customers. I highly recommend this company. Ask for Jimmie.

Malcolm Aylett

This company is amazing!! We had a heater issue after our basement flooded. Jimmy Ciccone was able to make time to come out. Took 5 minutes to get pilot light turned on. He REFUSED to accept payment!! How often does that happen in this day and age. Restores your faith in human nature. I will strongly recommend this firm and Jimmy in particular. Thanks Jimmy

Devon Goode

Jim is an amazing HVAC worker and an ever better grandfather! I had the pleasure of seeing a photo of his beautiful grandson who Jim is very proud of! Jimmie Jr is also awesome! Came in, explained everything in depth, did not rush and got the job done. Amazing company with an amazing father son duo. You don’t see this anymore. Would highly recommend this family oriented business! Great job guys!

Hunter

Be careful because this company is on HomeAdvisor etc.! I took the day off to have my A/C installed, the installer showed up with equipment and said he would be right back to never return. I called many times but received no return calls for customer service despite being told I would receive return calls. I now have to take another day off because they decided someone else’s install was more important than mine. Waste of paid time off, Careful! I got a call once from them and it was a bail bonds company, apparently the owner also has many other businesses.

Rob Hinerman

Charged $290 to inspect a furnace and condenser, certified it good yet was in horrible shape. Coils had 10years worth of build up and rust, coils in the furnace freezing up and dripping water. Heat exchanger was cracked due to water leakage and leaking CO2. This unreliable company didn't even bother to open the unit up to actually perform the inspection. It was obvious because there was caulking that would have needed to be scored but wasn't. I called them twice, but, they never returned my call. Fly by night operation stood up to steal your money. Stay away. In all reality they are in realtors pockets to fast track a sale. This company only be called as a very last resort. Just be aware that you put your families safety at risk anytime they come out.

Blake Angelo

Multiple canceled install dates, including one team that came and refused to do the work that the tech had bid. They then doubled the price after not returning calls for almost 4 months (project was delayed due to winter). I do not recommend working with these folks!!! Totally unreliable

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