Stellar HVAC Repair

I am most satisfied with my entire experience with Stellar HVAC Repair. The ladies who handled my initial inquiries and appointment booking were very accommodating. The ductless air conditioning service provided was excellent and at a reasonable cost. I will definitely use this company for any future needs I may have. Thank you

Really happy with the service I received from them. The technician was very friendly, and explained everything he did to me before he left. I would definitely recommend them to anyone else!

5 star customer service from Sean for annual inspection of furnace. He is honest, fast to respond, professional and polite, and is an expert in his trade. I am so grateful I called him. Great customer service! Stellar HVAC Repair IS AMAZING, 5 STARS.

We have used Stellar HVAC Repair services for several years. The specialists were very patient and experienced in all matters relating to heating and cooling units. They are honest and their prices were favorable. I would recommend his company for any air conditioning or heating service.

All I can say is that this group is amazing. They had my heating and air conditioning installed within two days. The crew was very meticulous in their work, mindful of the existing building when doing the installation and running lines. Everything is amazing.

Our technician, Zack was very competent and professional about addressing our issues with the furnace.He did a wonderful job and also took time to explain the entire process after the job was done. Followed up to see if we were satisfied with the service that we received. We would highly recommend Stellar HVAC Repair!

Joe was available the same day he was contacted. He was pleasant and instructive. He took the time to explain the problem and the steps that needed to be taken. He also took the time to show me how to use filters to keep my furnace running smoothly. From now on, he'll be my go-to guy!

Technician came 1.5 hours late. He checked the AC system and said that several components needed to be cleaned (I agreed). I asked him if he could check the refrigerant pressure just to make sure it wasn't low. He became belligerent and unprofessional, telling me no he wouldn't check it until he did the other work (The bid for the work was very high, in my opinion and I was not ready to do that).Then he tried to charge me $325 for the service callout that took approximately 20 minutes (the charge was stated beforehand to be $125). I refused and he relented, but this was very unprofessional. I would absolutely never call this company out to my house again. Poor communication, bad attitude.

They answer the phones when you call, which is nice.

Otherwise, mostly scammy. Have you pay $50 for a technician to come assess the job, but won't come do the work.

I was given a scheduled time for the installation we were quoted. No one showed. The manager at the shop noted they simply double booked, and there was nothing that could be done. So, I wasted an entire day waiting for a tech who knowingly wasn't coming. Thereafter, I haven't been able to get an appointment for the past several weeks. Apparently I'm waiting for the technician to call me? Every person at the shop gives a different statement of what the process is. Ultimately, they took my $50 and despite my repeated attempts they have failed to make any progress at performing the work.

I would avoid this company due to their false expectations, poor communication that led to a misadventurous day at home waiting for a technician who never came, initial charge for an evaluation and failure to follow-up to perform the job.

I had a service appt feb 23rd where a technician came out told me there was water present and that furnace needed to be replaced, charged me half of the payment without giving me diagnostic report and pressured me into doing it next day without cancellation. I called back as I didn’t feel comfortable and manager called me back to check and ask why, well your technician didn’t do his job. I need to submit photos and diagnostic report from company that was first on site for insurance (ie stellar hvac) and they refuse to send me details !!!! I have called 10-15 separate times or more since February requesting details and a call back and have received nothing!!! Please make this right and send me diagnostic report and photos so I can stop bugging youuu this is the worst customer service I’ve ever experienced