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Pasterkamp Heating and Air Conditioning Reviews - 67

3.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Sue Nichol

We recently had Pasterkamp Heating and Air Conditioning install a heating system in our driveway and front sidewalk. We could't be more pleased with the service! Dirk Pasterkamp was a pleasure to work with - very professional, knowledgeable and friendly. We never felt like we were being sold more than we needed - in fact, Dirk made several recommendations to actually save us money as opposed to "upselling" us. It's clear that their reputation as a solid, reliable, locally-owned business means a great deal to them, as Dirk bent over backwards to make sure we had a great experience. We highly recommend them!

Robert Kaufman

We've used Pasterkamp Heating for our home heating system for over 20 years. They installed our current hot water heating system about 10 years ago and are the only company we have used to maintain it. Their service is top notch and reliable. Their technicians are experienced professionals who have been with them for years. My wife and I give Pasterkamp Heating the highest marks.

Chris Ley

Furnace had bad part go out during recent December. Since Pasterkamp installed it 9 years ago and had them do maintenance service on occasion I figured they would be the best place to have the repair done. I was in a tough spot since the temperature was well below freezing and I had no heat. They told me that it would be 3 weeks before they would come out, because they had only 1 person working now. Apparently they only want to be paid when it is convenient for them. Ended up contacting Littleton Heating and Air Conditioning to get the job done before pipes froze. Pasterkamp left us when we needed help. Find a company that is able and willing to support you in a crisis.

Heather Kiley

Insanely expensive and they did not correctly diagnose my furnace issue. I had another company out and for 1/3 the price I was charged for Paterkamps' service call - I got a technician to find out the actual problem was a loose wire. Do not recommend

Michelle Walker

Jim from Pasterkamp was very helpful when our air conditioner went out 2 weeks ago! He came by as soon as possible, did an assessment, sent a proposal and set up the installation! Dan then installed the new air conditioning unit for us! He was right on time and did a beautiful job with the installation! He also was very polite and respectful of my time and my property!

Howard Zelkin

We had more than 1 occasion to need professional plumbing & HVAC services. Our Condominium Maintenance Engineer gave me a few companies to contact for our HVAC problems. I had heard of costs raging from $11,000 to $14,000 from other Condo Owners

I talked to all of the referred companies. Pasterkamp Heating & Air Conditioning was our first choice. Our HVAC was totally down and needed total replacement. Pasterkamp estimated cost of about $11,000. They searched the market for best quality HVAC at the best price.

The removal of the old HVAC, and installation of our new Carrier HVAC was fast, complete, very clean and the price was below $11,000. That included up to 2 - 4 installers at one time.

We just could not be happier.

Pasterkamp Heating & Air Conditioning is your Best Choice.

Leilani Luke

Excellent installer and very meticulous of getting work done correctly and efficiently. I purchased a second AC split unit (ductless) from Pasterkamp because I believe they have a quality product as well as great craftmanship.

JR Hoffschneider

We are a local company looking to get hvac installed in our new building and were highly referred to pasterkamp. We sent drawings to their commercial estimator and didn't receive a response. After a couple of phone calls to follow up, we finally got a response from Randy saying "I won't bid that, you probably just want to use my number so you can underbid us and I don't know your company from a hole in the wall." This employee is very rude and should have returned our email saying they are too busy and can't take on our project. For a company that's been around that long, I would expect more professionalism. Too bad we can't give a 0 star review.

Ron Kordof

My experience with using Pasterkamp Heating & A/C started about 4 years ago when my fancy furnace (heat pump) went out and flooded my utility room. I have a complex heating system tied into a home computer that runs everything (security, lights, HVAC, etc.). A couple of contractors looked at it and (1) weren't sure how to deal with it, and (2) bid ridiculous prices. I then called the late Dick Pasterkamp (deceased earlier this year) whom I had known professionally some thirty years ago and he came up to look at the mess I had. Dick and his son Dirk (who now runs the company) did an outstanding job in educating me on my options and then sent me one of their young techs (Marc Schreuder) who did an amazing job of reconfiguring my furnace setup - the maze of pipes is almost a work of art! Not only did the work take care of my problem but the price was both fair and well below the other quoted prices.

I have since had occasion to use Pasterkamp to not only service my furnace annually, but also to fix my air-conditioner tied to that same computer system. As a result of my experience over the last four years I fully recommend Pasterkamp Heating and A/C without any reservations - you will not only have first class service at a competitive price, but you will also have peace of mind that they know what they're doing!

Lannie Hagan

I had a worker come out to look at an A/C unit. Charged me $135, just to come out ("trip charge", I guess), then said because the unit was so old, he would have to drive to supply houses to find another motor all at $136.00/hour. And didn't know if he could find one. I wasn't about to pay him for several hours of driving around when he could have taken a picture of the motor and called the supply houses. We told him he could go. When he left, he called to say I owed him $216.00 and wanted a credit card number. I refused to give him a card over the phone, which he was very unhappy about. When I received a paper bill, they had charged me $45.00 plus tax for "truck", whatever that is! He never even took the motor out of the unit and decided to charge whatever he wanted. This company is a total rip off.

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