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    Builder's Heating & Air Conditioning Reviews - 50

    4.2
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Pete Krahe

    I've been using Builders Heating & A/C for several years to maintain and service my swamp cooler, and have been satisfied with them until now. They quoted me $700 for a replacement pad, including installation - of course I thought this sounded very steep, but they stood by their price. I was able to purchase the exact same pad online for $160, and have another company that's going to install it for $95 - a total savings of $445 over what Builders quoted me. Needless to say, they won't be getting my business anymore!

    Kara Akers

    This team is amazing, we've had them install a new AC unit at a rental of ours as well as a new Swamp Cooler at our primary residence - the sales/initial team we met with, Rich, the team at the office (I believe Sherry) and the installers/tuner upers are amazing. They're on time, fairly priced, and communicate easily and often. I will use them again for our 2nd rental in the future when needed - and have no doubt you will be happy if choosing them for your needs.

    Mary Thompson

    Just had my furnance and water heater replaced. Old house and furnace .Dan and Clarence did an excellent job. Very professional, right on time and they were able to get it done in one day. They explained everything really well,were gracious about the missong steps outside the back door and very patient with the dog. Dave was great to work with also. Highly recommend.

    Jeffrey Wein

    We invested in two major home HVAC projects this year, installation of an Evaporative Cooler and a new 96% efficient furnace. Builder's Heating and Air Conditioning handled both jobs with exceptional professionalism and skill. Both pieces of equipment were the right choices for our home and both the sales staff and installation staff delivered the schedule and quality promised. We highly recommend this company!!

    Patty Deibel

    We have used Builders Heating and Air Conditioning numerous times
    at both our home and rental property.
    We have had three different technicians. All have been very knowledgeable, professional and excellent to work with. I highly recommend this group. Customer Service was superb as well.

    Fitz Wagon

    I had Dave and team install a mini slot heat pump in my detached home office. The system is quiet and effective. The install is clean and neat. Dave was responsive. I’ve finally found my go to HVAC company after using 3 others that thankfully I’ll never have to call again.

    Anna O'Connor

    We had a boiler/water heater replaced along with repiping of the old system and adding an additional radiator. The project was a lot bigger and more complicated then anyone anticipated. Laramie and Jason were always professional and kind. They answered any and all questions and made sure the job was completed to 100% of our satisfaction.
    Jason spent a ton of time with us going through every possible option until the perfect solution was reached for our budget.

    Unhappy Customer

    What a waste of time! I called Builders Heating and Air Conditioning last Monday morning at 9am seeking an HVAC repair appointment. Told I had to speak with someone named Maury to make the appointment. I've tried all week to reach Maury without success. It's now Friday afternoon at 4:30pm and I can't get in touch with Maury. Left him two voice mail messages. Spoke with someone named Kevin four times this week. Nice guy but can't help me make an appointment. What's up with this company? Don't waste your time like I did, use someone else!

    Carolyn Spillman

    Kyle and his crew did an excellent job of installing our new efficient furnace and ac. We were very pleased with their work, extremely courteous and professional. We highly recommend their company.

    Bruce Lintjer

    Had hot water issues. Technician came out and diagnosed as a bad mixing valve, but didn't have the part to complete the job. Charged me $79 for a 10 minute diagnosis. He thought the cost to replace would be $250. He came back 2 days later and said the part was $400+ and the install was over $400 for a total in excess of $800 for a mixing valve.. I politely asked him why he didn't call ahead and offer cost information before coming out and wasting my time and then asked him to leave. I checked on line the exact same part is available for less than $130. I know these guys need to make a living, but really? Had someone else come out and replace the part for much less $$, but that didn't fix the problem. Builders Heating & Air Conditioning didn't even get the diagnosis correct. Glad I didn't go down that rabbit hole with them. Who knows what they would have tried to gouge me for replacing part after part until the problem was fixed. Ended up being a bad check valve.

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