Jerry’s Plumbing, Heating & Air Conditioning

At 7:30 am our tenant called to say the water heater was leaking. I called Jerry’s Plumbing based on one previous good experience at our home. A worker was at the site within a couple of hours. I liked the quality of their workers, the quality of the water heater, their quick action, and how the worker that installed it, Troy, patiently explained what we needed to know in case of emergency and more about how this new water heater worked.

We have a home warranty policy on a house we bought in Paso Robles. Within the first two months of occupancy the hot water recirculating pump broke. Jerry’s Plumbing & Heating was dispatched to inspect and repair the pump. They responded quickly and worked swiftly to replace the pump. The technician also identified a problem with a hot water booster in our master bathroom. He corrected that easily as part of the replacement of the pump. Highly recommended their service.

We called Jerry's Plumbing due to an emergency leak in our garage. They responded quickly and handled the problem with efficiency and professionalism. No one wants to have a pipe break, but we will call Jerry's Plumbing if it ever happens again! Thank you for your excellent service.

Considerate of urgency when hot water heater broke over the weekend & did all they could to get us a new hot water heater quickly.
The installation (with the addition of a pan & overflow spout) was excellent & I am very particular!
Shout out to Adrian & Jerry's Plumbing & Heating - highly recommend!!

They were very patient and helpful! Plans had to be switched and they just rolled with it! The installers were great, courteous, helpful and fun to work with! They made sure everything was running smoothly and that I understood everything that I needed to know! Everyone from office staff to installers were really great!!!

I will never recommend Jerry's Plumbing for anything. It took them two weeks to fix our furnace in the middle of winter. We asked them to overnight the needed part. They claimed they "forgot" to overnight it. When they finally arrived to install the part I checked the tracking number on the box and contacted the shipper. It had been overnighted. They sat on it for 10 days before doing the repair. Then, nine month's later, after the furnace started making noise again, we discovered they didn't install any of the required seals with the new part. The office staff seemed rude, uncooperative and seemed unconcerned that my wife has a medical condition that sleeping in a cold house aggravates. A total disappointment!!

The service technician was polite and professional. He Told us what he was going to do and took care of it promptly. I would highly recommend Jerry’s Plumbing to anyone needing a Plummer. I intend to use them in the future.

I have used Jerry’s plumbing several times over the past few years. I have an old house which has plumbing issues. Every time we call them they are quick to respond, they fix the problem and they have always been reasonablely priced.

Approximately 1 month ago we bought a new refrigerator with a ice maker and a water dispenser. Of course with it being an old house there was no water line to the wall where the refrigerator sits so we called Jerry’s to come out and install a water line to the refrigerator last week. The techinaction came out when promised and installed the water line. He showed up at 3:30 p.m. and finished at about 7:00 p.m. However, I was not happy with the way it was installed. I did mention it to the technician at that time and was told that was the only way he could do it. I will admit that I can be a very picky person and micro manage things I shouldn’t. Since it was after hours when he finished I waited until the next morning and called the office. The lady I spoke to was very polite and set a time for someone else to come out that same day. John came out looked at the issue. He fixed the new water line to my satisfaction, (which is not an easy task) and fixed a few other issue that we had under the kitchen sink that had nothing to do with the refrigerator line.

The customer service experience that I have had in the past and on this job has been excellent. He went above and beyond what was expected. Because of this and the great service in the past I will keep using them and recommending them because I know that they will do what they say at the price they quoted and if I am not happy they will come back and make it right. Thank you Jerry’s plumbing for the great service.

$6000 rip off. The realtor for the buyer of a house called Jerrys to inspect the furnace, he said it did not pass, dismantled the thermostat and left a $6000 bid. I hired a heating expert that proved him wrong, then the buyer had to hire another expert that also proved Jerrys was wrong. Looks like Jerrys was trying to sell a heater that was not necessary for $6000. Buyer Beware!

Had the water main line in the wall snap when I was fussing with it. Called jerrys Plumbing, the plumber showed up quick was the most efficient plumber, I have ever meet. As a home owner I have dealt with plumbers in the past. He was honest try to keep my cost to a minimum. Explained all the work he was doing and went above what needed to be repaired. I had the work done at 4am had water dripping everywhere. He showed up quick and really can't emphasize on how good of a job was done. Thanks, again and you could rest assure that I will keep your number on hand. you earn 5 stars and more.