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    Ongaro & Sons Inc Reviews - 100

    4.9
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    KC TheDog

    Renee came out due to A bad call by Comcast’s that out network closet had no power. They were wrong and she was right.
    She was timely , professional, and knowledgeable

    Kevin Murphy

    Our furnace failed after only 13 years. We called ONGARO & Sons for help. The next day their tech arrived to evaluate the situation, diagnosed the source of the problem, explained what would be involved in repair, the costs, and the likelihood of its service life post-repair. We decided to replace the furnace as repairs would cost about half of the replacement, but with a relatively short service life expectancy. Their team arrived early the following am with the new furnace and finished work at 1:30 pm. They left the house completely clean; no evidence of the messy work they had to do. We enjoyed a comfortable evening for the first time in ten days. Also, the new furnace will likely burn 25% less gas, and last at least double the life of its predecessor.

    The water heater, installed next to the furnace in 2006, has served twice as long as the factory’s warranty. I requested and ONGARO sent their water heater tech to inspect and assess its condition. Conclusion: It’s still working well, no immediate need for replacement. He surmised its longevity is due to the recirculation pump that provides us with instant hot water throughout the house. However, there’s probably too much sediment at the bottom of the tank to safely flush it. Service life cannot be predicted for our heater, but he gave us some detailed options to consider when it fails.

    Overall, ONGARO & Sons delivered superbly. Sold us only what we needed. Gave us guidance to prepare for the future. There’s a big difference between price and value. Value is subjective; in our case freedom from uncertainty is priceless.

    Dave Hindley

    Gino was great. He spent time to diagnose my problem, give me options, explain it to me and will be coming back to do the work. Very happy with my interactions with Ongaro.

    Ila Ervin

    David Weatherly was awesome! He was very knowledgeable and gave us good information. He located a new toilet for us, went and picked it up, and came back to our house and installed it. We are very satisfied with his service and would definitely recommend him. The person answering the phones at Ongaro & Sons was also extremely nice and helpful.

    Mary Waetjen

    Josh came to install our new porch light, and he did a wonderful job. This was the first time we used Ongaro's electrical service and we are most pleased with this. Not only did he install the light, but was willing to check the batteries in our thermostat that needed replacing. Thank to Josh for this good service and for being an excellent representative of your company. We'll stick with Ongaros as we have over the years.

    Linda Burille

    I received a text reminder the day before, and was called that morning as to when tech would be arriving. Daniel promptly diagnosed the leak problem and took care of it, carefully going over all options/possibilities in the repair process. I highly recommend Ongaro & Sons!

    Karen Betaque

    JJ arrived on time, listened to my problem and carefully examined the items that had irritated me so much. Then he told me what he recommended and gave me the picture of what the cost would amount to. Through out his manner was very friendly and informative. Once I gave him the go ahead, he was done in short order. His visit was a pleasure and I respected his approach and am enjoying the result.

    artsankopecky

    The company offered an affordable service visit to check out our furnace that wasn't performing correctly. Their technicians were promptly on time, very courteous, knowledgeable and thoughtful. I definitely would recommend them. Sadly, I need a new furnace because of cracks

    aorminski

    Jason was professional and informative. He was very knowledgeable of our home heating system. He is a true asset to this company! We will definitely request Jason in the future! Thank you Jason for your time, patience and answers to our questions!

    Bobby Murnane

    I had Ongaro plumbing out to my house today. Aldo and Travis and Mike all were great guys, hard working
    , and serious about their profession. These guys solved a long standing plumbing problem for me here at my house.
    They really know what they are doing and they were all pleasant to deal with. Great company and I would definitely call them again!

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