Art's Heating & Cooling

The team of David and Gustavo installed three new HVAC systems at my home consisting of furnaces and outside AC units. The work done was nothing short of excellent. From start to finish, David displayed a high level of professionalism and expertise, and he was a pleasure to work with. He carefully assessed the requirements of the space, providing valuable recommendations that suited my needs perfectly. The installation process was smooth and efficient, with meticulous attention to detail evident in every step. Everything operates as promised and I now have optimal cooling and heating throughout the house. David’s commitment to delivering exceptional service and his quality workmanship would have me recommend Art’s for anyone needing an HVAC replacement.

Extremely satisfied with the level of service and the quality of work that David and his crew from Art's H&C provided us. After receiving a quote from a larger operation in the area, I called Art's for a competing quote. When David came out, rather than inspecting the unit, he looked at our home holistically to understand our needs. We have a unique situation with a zoned system. After some consideration he formulated a plan that he believed would work best for us and offered better equipment at a reasonable price. I think it is important to support local small businesses, but to also receive services of this caliber from one of the nicest guys you would ever meet, I can't imagine taking my HVAC business anywhere else.

My furnace stopped working overnight, so I immediately searched for a company with a good online reputation. And I am happy that I found Art’s Heating and Cooling based on great reviews. David, the owner, was very responsive, and did a fantastic job replacing my furnace and AC with a competitive price.

Art’s Heating and Cooling was referred to me when I was getting quotes to replace our HVAC. As I read through the Yelp reviews, I give them a call because they are a local independent business with a number of positive reviews.

He listened to our concerns regarding the existing system and thoroughly assessed our system. He explained the benefits we’d see of a new system and indicated the design flaws with the existing system. He noted what he could do to solve the some of the issues but the overall design was a limitation. Since we recently purchased our house, a remodel and system redesign, was not in our budget.

David didn’t try to upsell the higher end models and wanted to address our concerns with a reasonable solution. In the end, I am very pleased with the new system and I genuinely felt like David cared about making sure my family was comfortable and within our budget.

David is a great guy! He answers his own phone, shows up on time, knows his business, explained everything he was doing, and charged a very fair price to replace both units.

The whole experience really couldn't have gone any better. His crew installed both units in one day, were meticulously detailed, and clean. I will definitely be calling them again if I ever need more HVAC help. I highly recommend Art’s Heating and Cooling!

We highly recommend Art’s as they’re honest and caring.

Our AC went out on Labor Day (during the heatwave) and while all other competitors couldn’t see us for a week, the owner (David) of Art’s called us back to make sure we at least had the fan working to get us through until he could see us on Wed morning at 6:30 AM (ahead of his work day). As you can imagine, all AC service vendors are in high demand with AC units breaking down.

He came and replaced our capacitor for $270 and 30 mins later, we have AC again!!

Thank you David!! Really appreciate your high level of customer service!

During the peak temperature days, my A/C system failed due to the age of the system. I talked to various installers and immediately selected Art's Heating & Cooling after speaking to David. David was able to assess my HVAC issue due to his years of experience and was able to provide a rough estimate, the best part is that he will be available for the replacement install in few days!

David and Gustavo arrived on time and patiently explained the install and answered all the questions I had. Their work was extremely clean and efficient, my entire HVAC was replaced within a day, their attention to detail to the install was impeccable to ensure everything around the area was cleaned and nothing was damaged. At the end of the install David tested the HVAC system (both cooling and heating) and checked temperature output as well as help set up a schedule on the newly installed thermostat.

I can't thank David and Gustavo enough on the quality of their work as I now have extremely cold air in the house to battling these 100+ degree heat! I wouldn't hesitate to recommend Art's Heating and Cooling for anyone to are looking at repair or replacement of their HVAC system.

I had planned on giving David 5 stars based on just the initial visit I had with him. From the time I called him, he was so incredibly helpful and honest. He let me know my AC was very old and there was a chance he may not have the right parts to fix it but was open to coming to take a look. I know NOTHING about AC units and he thoroughly and patiently explained everything that was going on and my options to fix it. I agreed with his plan and he went ahead and fixed it relatively quickly. He stayed to make sure everything was working properly. He even cleaned out my filters and showed me how to do it for next time.

Flash forward a couple of days and our thermostat and AC stopped working again (completely unrelated to his initial visit). I had a terrible electrician come to look at it which made the situation worse. I reached out to David because he was so knowledgeable and he instantly had me texting him pictures and was trying to help me work through the issue. We were not able to solve the issue over the phone and he insisted on coming to look at it in person. He found the issue, fixed it and did not charge me for the subsequent visit. He is a true professional and I will continue to use him whenever an issue arises. I wish that I could give him 10 stars.

If you are having heating or air conditioning issues, you really should consider calling Art's Heating & Cooling. I called a few companies to get some quotes on replacing my HVAC system. I heavily rely on reviews when researching companies and so I would like to publicly praise this company and tell you about my whole experience. They, by far, are the best company I have worked with so far as a newer homeowner.

David took my initial call and spoke to me for about 20 min answering all my questions. He was very honest and upfront about everything and walked me through some of the options he thought I had based on my existing units and the number of vents in my house. He even gave me a rough estimate over the phone, which was extremely helpful. Due to this first phone call with David, I knew I had to get them out for a quote! And it was free with no strings attached. Due to my work constraints, David was able to schedule me for a consultation with Youhan two days later.

Youhan exceeded my expectations. He was prompt, respectful, professional, came wearing a mask and never once did I feel pressured into making a decision that day. He looked at my existing units and explained in detail all the different choices I had. They aligned with what David had mentioned on our phone conversation. I felt extremely comfortable around him and, although getting a new HVAC system doesn't come cheap, I viewed his quote as very reasonable. He even took additional calls from me after hours when I needed more information on the system I chose and I thought I would get his voicemail. He followed up with me by phone and text prior to the installation to make sure I was comfortable and ready.

Both Youhan and David are extremely dedicated to their work and I think they are two of the most honest men in this business.

Due to additional constraints on my end, I couldn't schedule the installation for about a week. But when I was ready, they were able to schedule me right away since they knew how badly I needed heat. It was really exciting to see the old units being taken out and the new being put in.

Again, my expectations were exceeded after meeting their two technicians, Angel and Gustavo, who were assigned to the job. They have hired two of the most professional, polite and respectful workers. They even put up with making sure my dogs stayed in the house, which was a task in itself because they had to go in and out of the house a lot. They showed up promptly, put down mats to protect my floors, wore masks, and informed me on things that they thought would make me uneasy, such as temporarily smelling gas or oil. They walked me through using my new thermostat, which is so cool, as well as the HVAC system. They cleaned up everything at the end of the job. It took about half a day which I appreciated, just knowing they were taking their time installing everything. And Youhan came by to look at their progress and to make sure I was a satisfied customer. This impressed me as well knowing he's involved all throughout the process.

I still have the Title 24 and city inspection to go. David got on a conference call with me and the company is coming out to inspect this week.

This was a long review but I hope it convinces you to call Art's Heating and Cooling. Because of all their hard work, honesty, and follow through I am enjoying having heat again and am now able to sit comfortably without needing a jacket on or putting my space heater on. In my opinion, they all deserve more than 5 stars!

Natalie M.
San Ramon
Very happy customer

My house is 30 years old, and heating stopped working suddenly. I called several HVAC companies, and David @ Art's Heating & Cooling is very compassionate and responsive. The manager Youhan arrived next day and did a professional inspection with detailed explanation on options and very considerate package. At the end, David nailed down a great deal to proceed. Very impressive.

The installation is swift and great quality. The installation team, Gustaf and Andrew, also shows professionalism, and installed up to the code. They did a great job on the project and delivered in time with thorough testing. The site is well finished and very clean. The explanation covered all aspects and can answer all my questions. Youhan also did a follow up with the project and delivered a magnet sticker next day.

The HVAC system is amazing. Truly 100% satisfied. Highly recommended.

I can’t thank David, Youhan and all the team at Art’s Heating & Cooling for their outstanding service. Our 22+ year old HVAC system broke during the extreme August heat and they installed a new system within 24 hours of our call. We had two other contractors quote the job - all were more expensive, less responsive and a long sales presentation! Youhan was clear, concise and not pushy - providing us with a number of options both for pricing and performance. Having no knowledge of HVAC systems, I felt educated and in good hands with Art’s Heating & Cooling. Trustworthy, professional and very knowledgeable. Our new system is wonderful and the after care has been timely and easy. From permit application to Title 24 inspection, Art’s Heating & Cooling co-ordinated everything. Small local business that are genuine and hard working. Never have I had a more pleasant experience with contractors. Highly recommend, we were referred to Art’s by happy neighbors who also had a wonderful experience.