We got home from vacation to a terribly hot house as our A/C had gone out. We called, not thinking we'd reach anyone the Sunday before Labor Day, but Matt worked expediently to get someone out to us. Ricardo was at our home within the estimated time frame. Not only was he punctual, he was professional, knowledgeable, kind, and explained everything he would do. We were very pleased and impressed with his level of professionalism and service. Thank you so much, Ricardo and team!!!
Fernando and his team were great ! Received a text identifying Fernando and his arrival. They laid down tarps to protect our floors. They answered all our concerns. Couldn’t ask for a better team. Highly Recommended! Highly Satisfied !
Jerard R was our technician and wow - what a perfect gentleman. I could not be any happier with his professionalism, his expertise and the manner that he was able to address our concerns. He was really great - so much so that I’ll be sure to request him for our next maintenance appointment.
It makes me sad to write this. I’ve been a loyal and trusting customer for 18 years. Econo installed my system 18 years ago. I’ve paid for two annual checkups almost that whole time. I’ve always made any repairs they’ve recommended. But the last several years the service has degraded. The technicians are nice but not very knowledgeable. At least two times in the last four years they’ve told me my AC needed to be replaced only to find out it didn’t. The AC continues to work well. The technicians are not familiar with Nest or Nest wiring. I had to send them an article about the wiring. At first they were reluctant at to take my advice because they “are the experts”. When they finally did as the article advised they were thrilled. The lead technician told me he had no idea and that this would be helpful with their customers. Then this latest technician found water leaking from the ac coil/pan and suddenly we were talking about a $14k ac replacement. I had two companies come out the next day. Both offered bids of HALF that price! The second company found the drainage tube was clogged and that fixed the problem all together!! Thus saving me $7-14k. The Econo tech admitted he didn’t check the line! Are you kidding me? I called and asked to speak with Mike, the owner, and his people told me he won’t call “he doesn’t do that anymore.” This is a business owner I’ve supported for 18 years but he’s “too busy “ to call me back. F that and F Econo Air. I’m out! I suggest you stay far away from this company. Their business practices are suspect at best.
Highly recommended. Our technician Israel Zamora did an outstanding job. He was very professional and helpful he had my A/C up and running really fast.
They were great. They came and did their work in a professional manner. I am waiting for some parts , it has been a few weeks now bit I know everything is slow shipping. I will follow up with them (2nd time ) They installed my air-conditioned more than 10 yrs. ago.. same great service
I got my new Lennox AC installed with seven zones which was very unique to Econo Air offering. I didn't see any other vendor provide this capability. The crew was very professional and kept me updated every step of the way.
Georgie Ryan
We got home from vacation to a terribly hot house as our A/C had gone out. We called, not thinking we'd reach anyone the Sunday before Labor Day, but Matt worked expediently to get someone out to us. Ricardo was at our home within the estimated time frame. Not only was he punctual, he was professional, knowledgeable, kind, and explained everything he would do. We were very pleased and impressed with his level of professionalism and service. Thank you so much, Ricardo and team!!!
jeff doyle
Fernando and his team were great ! Received a text identifying Fernando and his arrival. They laid down tarps to protect our floors.
They answered all our concerns. Couldn’t ask
for a better team. Highly Recommended!
Highly Satisfied !
A Corso
Jerard R was our technician and wow - what a perfect gentleman. I could not be any happier with his professionalism, his expertise and the manner that he was able to address our concerns. He was really great - so much so that I’ll be sure to request him for our next maintenance appointment.
David Landau
It makes me sad to write this. I’ve been a loyal and trusting customer for 18 years. Econo installed my system 18 years ago. I’ve paid for two annual checkups almost that whole time. I’ve always made any repairs they’ve recommended. But the last several years the service has degraded. The technicians are nice but not very knowledgeable. At least two times in the last four years they’ve told me my AC needed to be replaced only to find out it didn’t. The AC continues to work well. The technicians are not familiar with Nest or Nest wiring. I had to send them an article about the wiring. At first they were reluctant at to take my advice because they “are the experts”. When they finally did as the article advised they were thrilled. The lead technician told me he had no idea and that this would be helpful with their customers. Then this latest technician found water leaking from the ac coil/pan and suddenly we were talking about a $14k ac replacement. I had two companies come out the next day. Both offered bids of HALF that price! The second company found the drainage tube was clogged and that fixed the problem all together!! Thus saving me $7-14k. The Econo tech admitted he didn’t check the line! Are you kidding me? I called and asked to speak with Mike, the owner, and his people told me he won’t call “he doesn’t do that anymore.” This is a business owner I’ve supported for 18 years but he’s “too busy “ to call me back. F that and F Econo Air. I’m out! I suggest you stay far away from this company. Their business practices are suspect at best.
Cheryl Jackson-Wilson
Awesome representative and technician for econo air 😀.
I am totally pleased with the service that I received today!
Sandra Reyes
Highly recommended. Our technician Israel Zamora did an outstanding job. He was very professional and helpful he had my A/C up and running really fast.
Angela Abernathy
They were great. They came and did their work in a professional manner. I am waiting for some parts , it has been a few weeks now bit I know everything is slow shipping. I will follow up with them (2nd time )
They installed my air-conditioned more than 10 yrs. ago.. same great service
Julia Rias
I've been satisfied with my original heating and cooling system installation and ongoing maintenance since the original installation.
Jatin & Sweta Ranawat
I got my new Lennox AC installed with seven zones which was very unique to Econo Air offering. I didn't see any other vendor provide this capability. The crew was very professional and kept me updated every step of the way.
Stan Kirkham
Ricardo was friendly, knowledgeable, timely and very helpful. He's a great representative for your company.