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Feather River Aire, Inc. Reviews - 69

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Marnie Johnson

I recently called Feather River Heating and AIre during the last heat wave we had. I was beside myself as my furnace was making a horrible noise which made the Air conditioner unusable. Never having used them before since we are new home owners I was taking a shot in the dark. Boy was I happy I did. When I called the sweetest gal Ashlie picked up and set an appt. to have it looked at in less than 2 days. Danny (also wonderful) came out to look at our unit and said there were parts that needed to be ordered, well with it being a Friday of a Holiday weekend and having an older unit unfortunately (by no fault of theirs) it took 2 weeks to get the parts in. Here is where the exceptional customer service came in. Ashlie offered to pick up and bring to me at work a portable air con unit to give us some relief. It was a lifesaver. Parts did come in and they scheduled Danny to come back out right away. He was just wonderful did a great job! Will definitely recommend!!!

Ashlie Walter

Joe came to service my air conditioner through my property management company and did a absolutely wonderful job. He was on time, and he was very personable and respectful. He took care of everything, and went above and beyond to make sure I was set for the summer. I would recommend anybody to feather river aire for your AC and heating needs!!

Judy Suggs

They installed a new air conditioner the next day. For weeks we struggled with the extreme heat. The service was great and they did a GREAT JOB!! The employees were knowledgeable, professional, quick service, and very pleasant and left the area clean. I would recommend them to anyone.

Vierra Family

I came home to a broken AC unit and a house that was 85-90 degrees. With 2 young children I knew I had to get my system fixed immediately. I called Feather River Aire and they were there within a few hours. Mind you this all happened about 6pm. They were able to quickly diagnose and swap out the capacitor. My AC was up and running in less than a half an hour.

They are reasonably priced and do amazing work. Knowledgeable and polite. I will be using them to install a small Ac system in our garage conversion at the end of the busy season.

I highly recommend them.

Carrie Rauch

Feather River Aire showed up on time and finished the job in half the time. I love my new HVAC system, it works great! So do the technicians at Feather River Aire. They were friendly and helpful and left no mess. I would highly recommend them. Oh yes, office staff are awesome too!

Rachel Houser

The air conditioner at my apt started to have issues in the evening. We were able to contact feather river aire after hours and was told someone would come out the next day. When the guys came out they were on time and very professional. They took the time to figure out what's going on and are working to get it fixed. I would highly recommend.

Gregg Hensel

I made an appointment to have our ducts and vents cleaned. Brenden showed up on time and worked effectively and efficiently to get the job done. He did such a good job I even had him clean the dryer vent as well. He got everything cleaned out, made a few suggestions for future maintenance, and kept everything in the home clean while he worked. Once he had left, there was hardly a trace that he had been here.

I highly recommend Feather River Aire.

Wendy Sweeney

I have used FRA to do my annual maintenance. I have also had to have them repair my system on a very hot summer day. The crew was friendly courteous and professional. They were able to replace the part on the spot. I would certainly recommend them to others.

Hayley Bauman

We've had nothing but great experiences with Feather River Aire. They are always on time, professional and accommodating. They are our go to company for all of our heating and air needs. I would highly recommend them to anyone looking for a reliable and quality company.

Melissa Goudie-Munguia

Triple digit heat is pretty common for us in the summer, so when our unit went out in the middle of a week long stretch it was unbearable! We called Feather River Aire and they were able to put us on their schedule for the following day. After a thorough assessment the tech was able to figure the problem out and was very upfront with the estimate and options. Luckily we didn't need to replace the unit, which is a sigh of relief but we were also grateful for an honest company that didn't try to take advantage of our situation. We will be lifelong customers!

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