iPermit

IPermit called to schedule an inspection and system test after we had had a meeting furnace installed by MAKI Htg. & Air. Inc.
The inspection was scheduled at a convenient time in our schedule (2-5pm on a Thursday afternoon) originally. A representative of iPermit called a few days before the scheduled inspection and explained that the appointment needed to moved to an earlier time on the same day. Another convenient time was agreed upon (12:30-3:00pm) which still allowed for a medical appointment to be kept in the morning.
Chris called twice before he arrived to remind us of his arrival time. He arrived when he said he would. His actions were friendly, professional and knowledgeable. He completed his analysis and testing thoroughly and efficiently in less than an hour and was off to his next job.
The process was easy, and Chris was wonderful. 5 Star performance!
🌟🌟🌟🌟🌟

Dean Prigmore & Patrice Taylor

Felipe showed up today kind, courteous, knowledgeable, and with enthusiasm for the job at hand. He communicated thoroughly and clearly to both my husband and myself on how the tests were going, and on answering any questions we had. And, we threw many at him. Our new HVAC system had been installed incorrectly by another company, and Felipe went above and beyond expectations by crawling into the attic to do a visual and letting us know what he saw. He was meticulous down to wearing paper booties every time he stepped inside and removing them every time he stepped outside. I would highly recommend the company based upon his high work ethic and skill demonstrated today. Thank you!

Chandler was the technician that came out to verify/give permit on my recent duct work. He came in time and texted me that he would be at my house in 30 min. He wore a mask and booties inside. He explained all my questions, whether small or big, and he explained what is next. Chandler was nice and knowledgeable! He was a joy for me in these times!!

Walter came to my home to inspect the duct system. He worked very well. He has patience to tell me about what the test is. He treated customer polite and respect. I have a very desire to ask you to grant him a praise. Thanks you.

Sean Liu

Christopher did a wonderful job! He called 15 minutes before he arrived. He arrived right on time. Christopher is very friendly and outgoing. He did an excellent job checking all my vents and to make sure everything was running smoothly. Thank you Christopher.

Felipe called ahead and arrived exactly when he said he would. Appreciated that! He was very pleasant, well mannered, very competent and very efficient. He wore a mask and foot coverings. We were very happy with IPermit!
Thank you Felipe Barragan!

Phelepi was very courteous, and respectful of our home. He explained everything he was going to do, and couldn’t have been more polite. He conducted his inspection, and explained the results to us. I hope all of the employees are as good as Phelepi.

I found mr Silva to be extremely professional and knowledgeable. He obviously knows what he is doing. He was fast courteous and took the time to explain everything to me. I wish more people would be like him. Highly recommend him

My inspector was very pleasant and courteous. He was very knowledgeable about his work and wanted to make sure I understood everything he was doing! I don’t know how to spell his name but I think it was Kaleo! Thank you!

Philipe was the technician who did the pressure testing of our ductwork. He was efficient and professional and performed everything in a timely manner. He explained what he would be doing and helped us understand the process he would be following. When finished, he told us about the paperwork that would be mailed to us and the importance of following the instructions for filing the permit with the city.
But in addition to all of the above, Philipe was a cheerful, intelligent and pleasurable person to work with and we actually enjoyed having him in our home. This company is lucky to have such a quality person working for them.