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Costless Plumbing Heating & Air Conditioning Reviews - 83

4.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Ronan Collins

Thank you Angel, Nathan and your team for your time and professionalism when changing my AC & heating units today.
You did a great job and we couldn't be happier.
Affordable, reliable, and honest.

Eva Cavazos

We called for a quote for a house plumbing job they showed up late evening n then they never called us with a quote I called twice n they gave an excuse that the person was out of the office, now this is unprofessional they had 5 days to get back to us but no response.

Efrain Cotto Jr

On August 10th 2022 these people were supposed to show up I got a time frame from 8:00 to 4:00. No one showed up until after 7:00 p.m. . I told him I had dialysis but they came anyways. I called today and they told me that they came at 3:00 p.m. but no one really showed up. They called and said they had a job that they were at and that they would be here shortly. No one showed up until after 7:00 p.m. when I was already in bed from a hard day at dialysis. The receptionist told me that they called and that no one answered. Which is not true I was by my phone. And so was my mother. Very unprofessional. And I can't believe they lied. I mean WOW! They really lied to me.

CJ LeLievre

We use Costless to maintain multiple rental properties. By far, Costless has the best service and best pricing in the area. One aspect of their work that shines is the fact that instead of throwing parts at something or just going the easy route with replacement they will look to try and fix the issue first which in turn normally saves money for the customer. I trust Costless with my personal properties and do not hesitate to recommend them to friends and family.

Michael Strickland

Costless is the Only company I call for all plumbing and HVAC needs. I've had them do multiple inspections on home purchases and have used them to repair broken systems. They recently also installed a complete new HVAC at my primary house and a new hot water heater. Most companies would have taken 2 days to install everything, but the Costless crew and the owner Angel worked diligently until it was completed all in one day. It works great! I have rarely been impressed with any contractor in my life but this is no ordinary business. The whole crew is an exceptional team. I can't thank them enough for being so much help to me and my family.

Matrimonio Civil 1-800-PAREJAS

Thank you very much for fast Sunday service.

J

J

I called 4 places to get my air conditioner fixed this morning and a few last night none of those called me back. All of them didn't have a technician available today and they all mentioned $99. Diagnostic fee. Then I called Costless Plumbing, Heating & Air Conditioning. I asked the very polite woman if they had someone available and do you know what she said? She said of course. Music to my ears and it was only $85 to see what was wrong. She explained when they would be here and they would call before they arrived, which they did. So Angel wearing a mask (thank you ) and another man came out checked the thermostat and the unit outside told me what was wrong. I gave the go-ahead and now I am cool again. I am going to recommend this company to everyone. A

jeff beal

Not sure I can say enough good things about Angel and George. They were very prompt explained everything to me and fixed what I thought was going to be a major issue within hours. This is the second time I used them but my first review. I can’t recommend them more then to say they have been the beat plumbing company I have ever dealt with. Thanks again guys your the best.

Samantha Edmonds

Gino provided excellent and timely service today. I rent so I usually don't have to worry about paying for repairs but my landlord snuck some language into our lease that makes us responsible for plumbing repairs. This will be the only plumbing business I request from here on out. We had a main sewer clog and everything was backing up into the house all weekend, 2 toilets, 2 showers, very stressful. He came out same day and was very knowledgeable, honest and fixed the issue. He charged me less than half of what the guy I originally called quoted me (I made an appt and he never called or showed up either, thanks for nothing Plumber 911). Very happy with the service and cost, now I know why so many people on Facebook and Nextdoor recommended them. PS, I talked to 2 different females when I called, both very helpful and friendly. Thanks guys, saved my Christmas.

John Davenport

Call Costless if you want an 8 hour window from 9 to 5. If you leave the house, the technician will NOT call you 30 min before he arrives and you will have to sit by the door, because they are so busy they can't wait more than 5 minutes.

I called the office after waiting for 3 hours for my appointment. I called to see if I could leave and come back before he arrived. They said, "yes no problem." Until I got back to the card on the door!

When I called they said they are too busy to call, or wait at the door. The office staff told me "The technician can not wait longer than 5 minutes, we have too many customers" CALL SOMEONE WHO CARES AND ISN'T TOO BUSY! I called PR Plumbing and they gave me a 2 hour window, within 15 min of the time I called for less than the price Costless quoted for the service call. Funny huh, Costless was more expensive with poor customer service.

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