Costless Plumbing Heating & Air Conditioning

Called Costless Plumbing on a Monday afternoon and spoke with Martha, we expressed our concerns with our leaky and outdated shower handles. Martha sent out a few of their guys the next day (Tuesday) around lunchtime. Nathan the Comfort Advisor did an amazing job at communicating with us the next steps, their estimated time of arrival, and an accurate quote for our job. Overall super impressed with their amazing customer service, knowledgeable and timely techs, and the great job they did on our bathroom. It was definitely the upgrade we needed, delivered at an amazing price with kind service! We will be coming to them for any future emergencies and to upgrade our AC system very soon, definitely recommend.

My heater suddenly stopped working, called a different company and immediately wanted to sell me a unit leaving me stress as it was sudden. I called Costless Plumbing after hearing nothing but good things about this company and Angel and his team went above and beyond and fixed my heater. Not only were they professional but most importantly honest saving me big time. They were courteous, very professional and straight to the point to fixing the problem. Absolutely amazing service. Thank you again. Definitely using them again.

If you are a girl do yourself a favor and DON’T CALL THEM. I am so traumatized. Yesterday they sent 2 tech to my place to check my heater one of them was nice and did the job the other one was hitting on me. He was asking very personal questions like if I live by myself, why I don’t have a husband, how old I am and what I do for living. He almost stepped into my garage when I went to brought something and I was really shocked!!! Then I stepped back to my room when he followed me asking if he can use the restroom looking in my master bedroom . I let him go to the guest one and I totally stepped out of the house ( this how unsafe I felt ). I called the company to complain and the guy on the line was no better . While I was frustrated and feeling unsafe expressing that I want to report this tech as he knows my address he said: ma’am you can call the police and do whatever you want but he didn’t do anything illegal!!!!!!! And with your allegations you will have to face our attorneys. He was threatening me instead of apologizing or trying to solve what happened.

Costless was awesome throughout the entire process. I acquired three quotes for getting air to my house and Costless was the most competitive on pricing with better equipment. From Nathan the comfort advisor coming to our property and taking a look at our older house. He was able to build me two all electric high efficiency systems for my two story story home so I can accomplish my zoning and high efficiency desires. Since I’m going all electric, they also were able to retrofit my old tanked water heater in the basement to a brand new heat pump water heater. They also were able to connect me with a solar company that would give me rebates and credit for me to now offset all my electrical usage! The whole crew that Nathan delegated for our home was extremely nice and laid plastic throughout the house as they installed our new ducts and installed our new systems. They kept clean and scene cleaned up after themselves at the end!

Thank you Nathan and Costless for keeping me cool this summer!

Costless Plumbing, Heating And Air Conditioning
I discovered Costless several years ago as it is owned and operated by a relative of a friend. Over the years, I’ve had them out for both plumbing and air conditioning issues with excellent, quick and professional service.

I’ve had three neighbors use a different company here in town to upgrade and replace their HVAC systems and have told me, “the difference is like night and day” with their comfort in the home. So, with the high cost of my last two PG&E bills, and a home energy audit from about 8 years ago that suggested I had a 25% leak in my ducting, I decided to look into an upgrade myself. My next door neighbor gave me a copy of his invoice from the other company so I had an idea of what to expect. They have a split system and only replaced the AC unit and ducting.

I contacted Costless and Nathaniel respond promptly and was out in 48 hours. He went over several options and gave me recommendations but always let me know, “we’ll do what ever you want”. There was NO heavy sales tactics at all. He answered all my questions at that time, and even more impressing, responded to all my follow up questions that I submitted via email, within hours and on the weekend too. On a Sunday, I decided what system I wanted, Monday Nate had emailed me the contract, Tuesday I took the signed contract in, and Wednesday construction began. (I just got lucky on availability) and by Friday the new unit, all new ducting, all new vents, all new registers, and demolition and removal of the old system was completed.

Rafael and Jose, the two main installers were beyond professional. They graciously put up with my asking questions through out the three day job. End of the day clean up was excellent each and every day. Thanks to these two gentlemen, things could not have gone any better. But they were not alone. Various other technicians were on the job site too. I’m guessing maybe 6-8, and all were professional and courteous.

The pricing could not be beat. Professionalism of everyone I came into contact was beyond rapport. From the owner of the company Angel Hernandez, Nathaniel, to Lyndsay in the office who let me be creative in my payment method (building up frequent flier miles) and everyone in between. I can not recommend Costless Plumbing, Heating and Air Conditioning more.

Jose and Michael did a great job installing our new HVAC system and Nethaniel was super in explaining everything. We love having heat again and the price was fantastic.

We have been wanting to upgrade our kitchen sink & faucet for some time.. We searched reviews on multiple companies in this area and for Costless everyone has nothing but great things to say, from their reasonable prices to excellent quality service.. we knew we just had to call! We are extremely impressed with the work and professionalism of this company. From start to finish. Highly recommend Regino & Chris.

The install team was over the top professional and knowledgeable. From the beginning of the installation to the last detail we enjoyed courteous attention from each team member.

I discovered my AC went out when I got home from work on the hottest day of the recent heat wave. I contacted no less than 12 different AC companies, some never called me back, some gave outrageous estimates for my system, but costless not only responded to my inquiry the same night I contacted them they did it for about half the cost of the other guys and for a better system as well. Nathan and the team at Costless saved my butt. They took an install most companies said was a 2 day job and did everything in a single day to accommodate my busy work schedule. I can't recommend these guys enough and halve already told my friends and the guys I work with about them.

We hired Costless Plumbing to replace our 30+ year old AC and furnace after being outrageously quoted by a few different companies. They were able to start work 3 days after we accepted their affordable quote, and they managed to get the whole job done in one day, by having almost their entire crew come in to help. Which was nice considering its supposed to reach the 90s the next day and no one wants a non working AC in that. Absolutely recommend this company, especially Nathaniel, if you want affordable HVAC work, done well, and in a timely manner.