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Costless Plumbing Heating & Air Conditioning Reviews - 83

4.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Harsimran T

So happy that I came across this company on google while looking for an ac company because my heater took a dump over night. I called Costless to provide me a estimate for a new 5 ton heat pump retrofit since I wanted to eliminate gas along with 6 other companies to see which had the better value and best equipment for our needs. Nathaniel came out quickly and provided me with all my options on the table from good to best. He was the few that took the time to explain carefully on each option and what would suit my need the best. I received quotes for a new 5 ton heat pump and duct work from $20,000 all the way up to $68,000 from big name companies. I was shocked on Nathaniel’s estimate for how price competitive it came for the same high end unit and high efficiency r8 duct work. The job only took 4 days since I have a home with a lot of duct work in a small attic. The installers were all great and friendly during the entire installation. They cleaned up after themselves the entire time to be cleaner than what it was before. Now after a month of using this system, I’m happy to say my PGE bill dropped by half & only pay gas for my gas stove and no longer my heater. I will only this company for any plumbing issues and future ac service

Mayra Torres

Our air conditioning system went out on one of the coldest nights. Luckily we used Costless Plumbing Heating & Air for some plumbing work at our office and decided to give them a try for an estimate for a new heating system. I called in the morning and the friendly comfort advisor, Nathan came out to see our system and diligently worked on presenting all of our system options. He answered all of our questions and explained the process for each option. We happily chose a new Bosch system due to us on solar and Nathan quickly went to work. The same week, we had a full installation team replace our split system and we were back to heating the same week! Nathan and his team got us back to heating before the rain storm. Thank you costless!

Sonya Davis

Yes I have had service from them company many times. Erik is one of the employees and he does an excellent job. He has services my unit a few times and I have been pleased. All of the employees work hard so if you use Costless A/C Repair you can’t go wrong.

Jerry P

We were very impressed by the value that Nathan and the crew were able to bring us with our HVAC install. They were able to get us a top of the line HVAC unit, replaced all of our old ducts, added a second return and got it all done in 4 days even when it was raining during one of them! The team did a fantastic job making sure to minimize the amount of attic dust that got into our house and cleaned up whatever did make it in. I really appreciated their attention to detail and making sure we were 100% satisfied with the work before heading off. Thanks again to Nathan and team, we'll keep you in mind for future projects!

sdlindquist

Of all days Thanksgiving my toilet seemed to back up some so before it could create major issues..I called my warranty company and they said to give it 24 hours.. I panicked and called Costless, they had just closed but the nice young lady said she would see if someone could come by. Immediately she called back and said someone would be there within the hour. I feel bad but I don’t remember the first guys name but a second guy came, Jose. Both super nice and very professional. They cleared my line quickly and all was good. The next day I called again on a line they cleared in my kitchen. Jose came back out and worked for over an hour to clear the kitchen sink line and and laundry sink line. He made some recommendations and left w no charge. Third day my sons shower backed up and flooded his bathroom. I called Costless again and they sent out Kenny and Jose again. Both very very nice and professional. Kenny was actually able to clear the lines in kitchen and laundry room but they said I have some plumbing issues under the house. Anyways…not only was their service exceptional the price they charge is what I pay my warranty company for my copay. I highly recommend them. I have them programmed in my phone and will call them first before homeowners or home warranty! I appreciate the great service from my initial call to the very end!

Crystal Mendoza

I had a leak in my bathroom and called costless based on their reviews. I Spoke with Nathaniel who send someone out the NEXT day! The work was completed quickly and neatly. He followed up with me and was very kind and professional. Also, the pricing was reasonable compared to all the other companies I called. I would definitely recommend them!

Darlene Hanes

Regino and Bernabe were professional and personable. They did their best to reduce dust and dirt, and warned us about the amount of noise prior to using the jackhammer. The cleanup was excellent! We recommend this company.

Benny Tovar

Kitchen sink was plugged up and we called costless and thy sent out Jose and he got everything fixed and back together in no time. He was very professional and knowledgeable. I will definitely use them again for any future issues.

Krystal Fosse

We've been clients of Costless for several years now, and have consistently received 5-star service from every member of their team! Appointment availability has always been prompt, whether that be for routine maintenance of our heating/air system, or for an emergency (like an AC malfunction in 100+ degree temps!). Every technician we've had at our home has been prompt, courteous, professional and helpful. We have never felt upsold on products or repairs, and the cost of services is fair and reasonable. We completely trust this company and would highly recommend to anyone!

Michael liebsch

I started with getting 8 different estimates for a Heat pump installation. Costless would NOT be beat!
We changed to a heat pump from a traditional HVAC system, due to having solar. We are on propane and it just wasn’t efficient, especially with the rates of LP. We were very specific with what we wanted 20 seer or better, top manufacturer and a reputable installation company. We had two units installed. We went with a Bosch 20 seer 4 ton and 3 ton heat pump system. Nate, Angel and the crew were fast, clean and professional. From the day Nate gave me the estimate to the day the job was completed was 10 days. I would recommend this company and team any day! It only took 2 days to install the entire system!!

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