Global Heating and Air Conditioning

We needed a full A/C installed and requested many quotes from different companies and Global gave us the best product for the amount of money. We had a small hiccup with the contract but Sal worked that out and we were able to come to an agreement. The team was wonderful, they were very fast and did a great job. Basam, Gabe, David, Awni, and Emad was our team over the 3 day process, we could not have asked for better. They kept us informed of what was going on and made sure their work was to the highest quality. We were able to schedule the work very quickly, a week after we signed the contract, we recommend Global for a full A/C install. The company is family owned and they take pride in what they do.

Have only great words for Sal and his team. Gabe and his partner came out this time to install my mom’s A/C. They were professional and courteous and did adhere to social distancing and face covering guidelines. This is the second time I have used Global Heating and Air Conditioning and will continue to do so as the need arises. Highly recommend.

We had the HVAC inspected as a part of our home purchase & identified several needs for the system. After looking at several options, we contacted Global to give us an estimate. They were responsive, timely, and made an effort to not make or leave a mess. They returned to do the work, and it was completed on budget, on time, and done correctly. I'd hire them again, and will do so for future inspections, etc.

Global responded right away when our AC went out. They found the cause right away and charged only labor for replacing our contactor. This is the kind of service you can count on.

No Power to My HVAC
Great Service is NOT simple making the customers trouble go away or solving the issue. Great Service is finding ACTUAL cause to the TROUBLE, resolving that issue as well as the original trouble the customer was concerned about. When my wife and I made our appointment to have GLOBAL HEATING AC send their technician to evaluate and service our HVAC we expected the normal `service we all have come to expect.

Adam Arrive he was professional, polite, and friendly. He asked me to explain the situation and anything I had attempted to resolve the issue prior to his arrival, I explained that I had changed a thermostat, but had to replace the existing wire.

Adam evaluated the HVAC and initially found a 2.5 glass fuse was blown. He also noticed that the circuit board might have an issue. He cleared several breakers that prevent the signals from igniting the furnace, though that made everything work…. He explained that my HVAC was a “TWO-STAGE” system and the people who originally setup the system were “INCORRECT” in the way the wired the original “Switch-thermostat” was not made for MY TYPE OF SYSTEM. He was able to rewire the HVAC using the seven-wire thermostat cable I had on hand to the new thermostat I had recently purchase. His effort brought to light the fact that the poor installation had created an improper functioning of the HVAC that caused stress on the circuit board and the second stage to even work. Today the furnace works perfectly.

The full credit goes to Adam for his in depth skill and dedication to the customer and task-at-hand. My wife and I would also thank Global Heating for having Adam available at such a crucial time before the holidays. I do apologize for submitting this so late. God Bless to Adam and everyone at Global Heating.

R/

Ernest Williams USN Ret

I was very pleased with their professionalism. They stuck to their quote. Their work included drawing permits. They didn’t try to sell me a slim, more expensive model like I was quoted from another company. Highly recommend them, and I had 4 companies give me a bid.

Sal’s evaluation of our heating/cooling needs was very concise that I did not feel as if he was trying to upsell us. He ably explained to us what would be involved with our requests for venting and zoning changes we wanted to make. He sent us a quote of 4 different systems we could choose and stuck to that quote through the whole process. Bassam and the installation team worked really hard and really fast and accommodated us our work from home Zoom conferences and room needs. Afterwards the city inspector kept saying, “Nice job” and “nice system” while checking the electrical and drainage.

Salam Dawood helped us with our problem again. He made it to our home earlier than expected which was great. Salam quickly solved our problem with the thermostat and also found another issue with the duct work that he fixed as well. I am very happy with his professionalism, efficiency, and friendly attitude. I will ask for him again once again if we have future problems.

Thank You Global Heating and Air Conditioning. You fixed the problem and made my everybody happy!!, and the price was right. Thank you again. J. Pierce

Most impressed with knowledgeable approach to the duct changes we needed.
Global was very professional and easy to work with quick response.
They have installed heater, A/C and duct changes since we moved here.