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Amenities

  • Wheelchair accessible restroom
  • Wheelchair accessible seating
  • Online estimates
  • Onsite services

Galaxy Heating & Air Conditioning Reviews - 38

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Mark Foster

I used a different company previously to fix the ice maker and it
was a nightmare - I wish I had called Swift Appliance Repair Service
Steve was fast, professional, polite and very knowledgeable.
My refrigerator was leaking water and Steve came out the same day. He didn't have the part needed, but got it same day and was back the next day to finish the repair.
Highly recommend!

Diane Barton

Great prices, Excellent service. I will definitely be using them again if I need any appliance repair.

Anna Borg

Fast service, even on weekends! Incredible respect shown during entire visit. Neat and clean, excellent communication and showed up on time. Could not recommend higher.

Levi Straus

This company is truly fantastic! Mike did an awesome job figuring out precisely why my refrigerator had lost it's mind and how to correct it!
He was neat, clean in his work and on time. He told me what it would cost to fix and that's exactly what the invoice was -- I love that!!
So grateful to have my refrigerator back on track and my food cooling safely again. Whatever breaks in my house in the future, I'll be calling for Mike at this amazing company! They are fast, fair and trustworthy! Can't beat them!

D x

Galaxy's technician was fantastic! Our AC system died on us RIGHT as we were selling our house, and RIGHT during the worst Bay Area wildfire season in years. Naturally. Thankfully, Galaxy Appliance Repair had an opening for their technician to come out the very next day, and he was everything you'd want your repairman to be: prompt, knowledgeable, skilled, and totally professional. He fixed our AC system in about 30 minutes, and it's been working wonderfully ever since. The new homeowners even commented on how much better it works than their old house's! Haha.

Ron Borisov

It was difficult to find someone who could repair my Thermador oven, but once I did, I was pleased with the result!
Pros:
The office phone line was answered by a human (who understood my question and explained the service charge and costs COMPLETELY)
I scheduled the appointment at a time convenient for me
I rec'vd a text message confirming my appointment
The technician finished a call nearby and could actually come earlier
He knew what he was doing and he was a pleasant person to talk to
Diagnosed and demonstrated the problem quickly and told me how much it would be to repair it
He had the part in his vehicle (most common problem on gas stoves is the igniter)
He installed the part, demonstrated the difference in how the working part performed
Cons:
NONE

They repair ALL appliances. Use this company

Mohammad Mahbubuzzaman

I needed a fix for the ice-maker as it didn't make ice.

They sent a person who came a few times. Each time he claimed it would work and that it would start producing ice within few hours. But it never did.

Last time he actually broke the water system as well. Now neither ice nor water works. This guy lied to the warranty company telling that he fixed it, and gave us different stories.

The Select Home warranty company is also fraudulent as they never followed up or responded.

The whole episode took three months. And I have now both the ice-maker and water out of order.

Really really bad.

Erin van der Zee

Paul was thorough, explaining exactly what was wrong with my washer, and ordering the new part. He then came back and installed it and washer is back in business. Thank you!

Erik Arman

Used this service a couple of times,
they are pretty much quick and efficient!
Good price and polite technician,
I really recommend it for everybody!

Ruslan Babayev

These guys are rock. My electrical water heater died on me at 5 am and I really needed to take a shower. I called Swift Appliance and guess what? These guys came with in the hour from Concord, CA to Sunnyvale, CA and fixed the issue in like literally in 15-20. I was so relieved and happy to have my water heater back. Thank you guys, I am confidently saying that you are really professionals. Keep on. Good job.

-Ruslan

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