Cascade Comfort Services, Inc.

they came out and the guy they sent out to my house act like he didn't want to be here and he gone to the ac and took the cover off and checked to see if there was power and said it is working there is nothing wrong with it and l paid and he left. this company and we had to leave town for a few days and when we came back it was doing the same thing and i called them and told them and they wanted me to pay again to have someone come out.

New home build and our contractor hired Cascade to install everything new.

There was a small issue which our contractor scheduled an appointment for Cascade to take a look.

There was an issue of payment addressed before anything was started. When I called to see what the issue was the tech passed me along to one of the owners.

The owner accused me of “pulling a fast one” which I’m not sure what that means because I didn’t even schedule the appointment our contractor did.

The phone call with the owner wasn’t at all what I expected he was rude, short, and extremely disrespectful.

If customer support and experience is important to you I would never hire them.

My AC quit working on a Sunday evening when the temp was over 105 degrees. I called Cascade Comfort the next day and they sent a technician to diagnose the problem. Their technician, Arlene, ran a few tests and determined my unit was low on refrigerant. I learned that Arlene was college trained on HVAC repair and was very knowledgeable, on both AC and heating systems. She had my AC unit working again quickly. I was impressed.
As a local home builder and home owner, I have used Cascade Comfort Services for over 30 years. I will continue to use their services and recommend them to my friends.

The few times our unit has gone out haven't been that bad because of Cascade! They've been able to get to us within a few days of reaching out, even in the middle of a heatwave. The techs have been so professional and pleasant. I definitely recommend them!

Always fast, respectful, reasonably priced and fixes my problems...what more could you ask. And Patrick is Fabulous

Was just a check-up for our system. 1st time having it check since installation 2 years ago.

Always do a good job.techs are professional and friendly

Thank you Cascade for taking care of my parents air conditioner. The fast and quick response for my 92 and 91 yrs. Parents was excellent! Luke thank you for your professionalism. You will always have our business.

We scheduled air duct cleaning after we had completed some remodeling work on our home. John was very professional, brought all the right tools for the job, and used negative air pressure methods. We have experienced a few scams in the air duct cleaning industry in the past. It was truly refreshing to see our ducts cleaned properly and thoroughly.

Cascade came to my home and installed a new heatpump system in my home.
I found Chris and Tom the two installers to be professional fast and spot on accurate.
I would recommend Cascade Comfort to anyone.
They were excellent.