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  • On-site services

Haven Air Conditioning Reviews - 76

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Eye Taiwan

This is an amazing AC company to hire if you are looking for true quality and real professional work. Ryan, Sean and the crew managed to completely haul away and install new HVAC ducts and system in under 2 days in a sweltering attic! Furthermore, we were impressed by the courtesy shown from every member. Naturally, I highly recommend their A+ AC services!

Ty Chieng

Everything was first class from start to finish. Andreas took a great amount of time to explain what needed to be done, and went through the options. Spending about 90 minutes just to show what needed to be done, explaining the process, and writing estimates. Other companies did not take the time or effort. The work crews were friendly and professional, on time, and cleaned up well. A/C and furnace replaced in 2 days. Home left spotless. They treated it like their own home. Updates by text and email. Final walkthrough was appreciated. Andreas, Matt, and the crew were exceptional. Definitely recommended

Bryan Huey

To be clear our on site service technician Cody gets 5 stars. He was courteous, professional, informative & got the job done.
The 3 stars is for management deciding to charge me the full service drain repair cost AFTER the job was completed rather than informing me what the cost would be after the initial diagnosis. The full service drain repair involves replacing part of the actual drain pipe for clean drainage & better maintenance. However Cody was only able to snake the existing drain pipe due to the awkward positioning of the drain pipe to which Cody did a terrific job. However management deciding to charge me the full price for a job that required less than full amount of what the service is supposed to entail definitely leaves a bitter taste in my mouth.
It’s my own fault for not doing my due diligence in calling around to more HVAC companies ahead of time to get other quotes. I would absolutely work with Cody again however I’d check out other places first before trusting I’m getting what I’m truly paying for with Haven.

Joe Bryant

My wife and I used Haven to install an air conditioning unit. The whole process was very pleasant. Management and staff communicate very well. They do a nice job cleaning up after work is complete and let you know next steps. You can tell they take a lot of pride in their work. I would definitely use them again. Thank you for a great experience. The Bryants.

Matthew Reisbeck

Cody (the technician) was punctual, professional, and pleasant. He diagnosed our AC issue within 5 minutes of arrival and provided a comprehensive explanation as to the options available to fix the problem (not blowing cold air). Costs estimates were disclosed in a clear and concise manner. We have called MightyDucts (now Haven) several times over many years --and every time has been positive experience.
Thanks Cody..and thanks Haven AC for your great customer service!!

Robert Meyer

Haven Air Conditioning is as professional an organization as you will ever come across. Our whole crew was outstanding from the start, with Julien doing the initial visit and Andreas helping with the estimate and getting us the right product for our home. Sean, Gilbert, Jerry, and Joe were all exceptional during the installation. They were courteous and kind to our entire family. Andreas has incredible attention to detail and we have full confidence the system was installed and functioning properly when they left. Andreas was open and honest about the cost of the system, didn’t try to upsell and worked to find the best solution for us. We had a complicated installation and our furnace closet looks 100x better than it did before. I can’t recommend this company enough, definitely give them a call for all of your HVAC needs!

James “Jamie” Anderson

My heating and air condition units were old and I found out that the ducts were old code and should be up graded. So I had 4 companies review and give me a recommendation and cost for upgrading the complete system. Thankfully Haven Air Conditioning (previously Mighty Ducts) was one of the companies. They were very professional and honest in what they bid and recommend while the others either recommended more then I needed or did not include upgrading the ducts (which they might try to include later after they installed the units). Haven Air Conditioning price was very fair - so I went with them. Not only did they keep the work area clean they also at no cost to me cleaned up all the trash that I stored by the old unit. Julien and his crew were friendly and hard working and completed the job in 3 days. They also found out two of the downstairs outlets were not working and had to open up the walls and ceiling to find the hidden duct that was disconnected and fixed it at no extra charge and with just two small cuts in my walls (other contractors said that they would have to remove a large part of my ceiling to open these outlets). So I highly recommend them because they do the complete project with no extras and their work is first rate and the system they installed is so much better that what I had. They also made sure I got all the rebates and their employees were clean, friendly, respectful and a joy to have around.

Julieta Mendez

Very happy with the service we got from Heaven Air conditioning team. Julian sat down with me and explained everything in detail. The rest of the team were very professional came out replaced our AC and heatings system in one day left our home very clean at the end very happy with their service.

Alex Tan

Haven is my go to for heating and A/C. I used them about 6 months for a heating issue and again for AC maintenance. They are easy to work with. They can explain the situation in an understandable way. They are hardworking, professional and have a positive attitude.

Hoa Nguyen

Haven replaced the AC and furnace units as well as installed smart thermostats for my 2-story home over the summer. Since this is a major purchase, I obtained quotes from multiple contractors in the area. They quotes ranged greatly in terms of price, manufacturer, warranty, and post-installation servicing commitments. (Hint: avoid contractors sourced from big box club warehouses.)

After much research and and evaluation, I selected Haven. While the quote was not the absolute lowest bid, I decided that I would get the most *value* by selecting the contractor that was most responsive, knowledgeable, thorough, and that installed reliable and well-reviewed makes and models that I could expect to last.

Andreas came out and completely put me at ease with his expertise and low pressure sales pitch. He was the only contractor to notice and discuss my unique needs (the narrow pathway at the side of my home required slimline units) and city permitting requirements. His quiet confidence and knowledge is apparent in conversation. Other contractors gave me fast quotes that may have resulted in either delays, additional costs, or permit violations.

It just so happened that Andreas’ team scheduled installation on what would be the hottest day of the summer. The record-setting heat did not impact or impair the team who arrived on time and completed a full installation in one day. I was impressed at how incredibly polite and considerate every single member of this team was throughout the installation. Both my upstairs and downstairs units are being used daily and without incident, and I have already had my first pre-season heating check up.

Trustworthy, reliable contractors are hard to find. For anyone nervous about making a similar purchase, I would give a strong recommendation for Haven Air Conditioning.

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