They were very professional and polite. They explained everything they found and what they were doing. They left the work area in great condition and cleaned up after themselves. Very good first experience with Osage!
The good: friendly during initial visit. Why I gave a 1 rating: they came out for service, they found what they believe is the problem. However, after nearly 3 months and 3 phone calls, I don't even have a quote to fix the problem and, obviously, still have the problem. Unfortunately, I will have to start over with a different company. Not sure how they have such a high rating. Maybe they have their friends and families writing all the reviews.
Update based on owner response. Thank you for the response. However, I think you either have the wrong person or wrong information. I was never given a quote to fix the problem after 3 months and 3 phone calls. Therefore could have and would have never asked for the bare minimum since I was never given any options to begin with. The problem was fixed easily by someone else within days of my call.
Did good work on my spring maintenance: on time and in and out fairly quickly. Also did a great job on a broken PVC pipe in the attic on a different visit.
I recently had the pleasure of working with Osage for my heating, ventilation, and air conditioning needs, and I must say, they have completely exceeded my expectations. From start to finish, their professionalism, expertise, and dedication to customer satisfaction were unparalleled.
First and foremost, the technicians from Osage were prompt, courteous, and well-prepared. They arrived at my home right on time and wasted no time in diagnosing and resolving the issues I was facing. Their attention to detail was remarkable, and they took the time to explain the problems and proposed solutions in a clear and concise manner.
What truly sets Osage apart is their unparalleled technical proficiency. The technicians demonstrated extensive knowledge and skill in addressing the complexities of my HVAC system. They utilized state-of-the-art equipment and techniques to diagnose and repair/replace the problems with remarkable efficiency. I was impressed by their ability to tackle even the most intricate challenges effortlessly.
Moreover, the entire team at Osage displayed a genuine commitment to customer satisfaction. They actively listened to my concerns and preferences, ensuring that the solutions provided aligned perfectly with my needs. Their friendly and approachable demeanor created a comfortable environment, making it easy to communicate and establish trust.
In terms of pricing, Osage proved to be both fair and transparent. They provided a comprehensive breakdown of all costs associated with the service, leaving no room for surprises or hidden fees. The value for money they offered was exceptional, considering the high-quality workmanship and level of service provided.
Lastly, I must highlight the post-service support offered by Osage. They followed up promptly to ensure that the system was functioning optimally, going above and beyond to guarantee my satisfaction. This commitment to long-term customer care truly sets them apart from other HVAC companies.
In conclusion, I wholeheartedly recommend Osage to anyone in need of HVAC services. Their team of skilled professionals, unwavering commitment to excellence, and remarkable customer service make them an industry leader. When it comes to HVAC expertise, Osage is the go-to choice. Trust me; you won't be disappointed!
Well the service man arrived, changed a part, charged me 375 dollars and 5 minutes after he left the A/C stopped working again! So I paid 375 dollars for nothing. Disappointed to say the least.
Eric Hutchison
Wyatt was super friendly and knew what he was talking about. He quickly fixed our issue, affordably. You've earned my business in the future!
david baker
Osage hvac has helped me on a couple of occasions. They were professional, honest and very helpful. I can’t recommend them more highly. 5⭐️
Sara Smith
They were very professional and polite.
They explained everything they found and what they were doing. They left the work area in great condition and cleaned up after themselves. Very good first experience with Osage!
Michael DeWitt
The good: friendly during initial visit. Why I gave a 1 rating: they came out for service, they found what they believe is the problem. However, after nearly 3 months and 3 phone calls, I don't even have a quote to fix the problem and, obviously, still have the problem. Unfortunately, I will have to start over with a different company. Not sure how they have such a high rating. Maybe they have their friends and families writing all the reviews.
Update based on owner response.
Thank you for the response. However, I think you either have the wrong person or wrong information. I was never given a quote to fix the problem after 3 months and 3 phone calls. Therefore could have and would have never asked for the bare minimum since I was never given any options to begin with. The problem was fixed easily by someone else within days of my call.
Ben Winbery
Did good work on my spring maintenance: on time and in and out fairly quickly. Also did a great job on a broken PVC pipe in the attic on a different visit.
Grant Allred
I recently had the pleasure of working with Osage for my heating, ventilation, and air conditioning needs, and I must say, they have completely exceeded my expectations. From start to finish, their professionalism, expertise, and dedication to customer satisfaction were unparalleled.
First and foremost, the technicians from Osage were prompt, courteous, and well-prepared. They arrived at my home right on time and wasted no time in diagnosing and resolving the issues I was facing. Their attention to detail was remarkable, and they took the time to explain the problems and proposed solutions in a clear and concise manner.
What truly sets Osage apart is their unparalleled technical proficiency. The technicians demonstrated extensive knowledge and skill in addressing the complexities of my HVAC system. They utilized state-of-the-art equipment and techniques to diagnose and repair/replace the problems with remarkable efficiency. I was impressed by their ability to tackle even the most intricate challenges effortlessly.
Moreover, the entire team at Osage displayed a genuine commitment to customer satisfaction. They actively listened to my concerns and preferences, ensuring that the solutions provided aligned perfectly with my needs. Their friendly and approachable demeanor created a comfortable environment, making it easy to communicate and establish trust.
In terms of pricing, Osage proved to be both fair and transparent. They provided a comprehensive breakdown of all costs associated with the service, leaving no room for surprises or hidden fees. The value for money they offered was exceptional, considering the high-quality workmanship and level of service provided.
Lastly, I must highlight the post-service support offered by Osage. They followed up promptly to ensure that the system was functioning optimally, going above and beyond to guarantee my satisfaction. This commitment to long-term customer care truly sets them apart from other HVAC companies.
In conclusion, I wholeheartedly recommend Osage to anyone in need of HVAC services. Their team of skilled professionals, unwavering commitment to excellence, and remarkable customer service make them an industry leader. When it comes to HVAC expertise, Osage is the go-to choice. Trust me; you won't be disappointed!
Juliet richey
Great people. Fast response time and very knowledgeable. Will use them again!
They worked a 14 hour day to get my AC installed and did a great job. They pay attention to detail and it shows in the finished product.
Debi Boettcher
Wyatt was very friendly and efficient in his work. He explained everything and was very helpful.
Tina Kendall
Well the service man arrived, changed a part, charged me 375 dollars and 5 minutes after he left the A/C stopped working again! So I paid 375 dollars for nothing. Disappointed to say the least.
Fidel Sanchez
On time, and very professional. Their services are also a great value for what you get.