One Call Service Group

We own several properties that are nightly rentals through Airbnb. When the heat and air aren't working it means guests have a bad experience or we have a cancellation. It’s so important to have a trusted team to take these calls and get the work done quickly. One Call ALWAYS gets the job done! We have used these guys for years and wouldn’t call anyone else!

One of our favorite things about Sam and One Call Service Group is your calls are answered by someone with knowledge and understanding of your unique situation. NOT an answering service that only serves as a human voice mail service. They are quick, reliable, affordable, knowledgeable and so our owners, tenants and staff are all happy campers!!

I called One Call today for the first time. It took the technician just a few minutes to find the problem that another company that I have used for years had not found when here less than a week ago. He also gave me a discount! One Csll will definitely have my future business!

I bought a new home in May of 2022. During the home inspection the inspector discovered the furnace was not working. Previous owner called One Call and they replaced the control board. In early December the furnace quit working. I called One Call on Friday the 9th and they said they could have someone there of Saturday. Shortly after the tech arrived on Saturday, he found that the ignitor was not working. The tech showed me the part and gave me the cost to replace it. I approved the cost and the tech replaced it and everything was working. When he came down from the attic, he told me that he had called Sam about my issue and Sam told him that the new control board required a 120V ignitor that comes as part of the control board kit and should have been replaced along with the new control board. Because of that, they did not charge me for the new ignitor and also waived the service call charge. I was very impressed with how honest and fair they were in resolving the issue. I decided that day to take a PM Agreement with One Call and they will be my first call any time I have HVAC issues.

We had the pleasure of having Jake come out and service our AC and he found some issues that will help us save money and inconvenience in the long run. He was very professional, very knowledgeable, and explained everything where we would understand it.

Prompt service, great communication and expert work. They have helped myself and many of my clients. Highly recommend!

As the maintenance coordinator of a management company, I appreciate the dedication and hard work of this company and the contractors in its employ. They are thorough and communicative. They are also polite and they get things done in a very timely fashion. I would recommend to other other management companies, property owners and renters, alike. This is a great company and I am very glad to have a relationship with them.

One Call is hands down the best HVAC company in Central Arkansas. They're honest, responsive, along with having fantastic customer service coupled with quality.
Personally we had them install a whole new system in our house and it was the smoothest and best process I have experience. Professionally, as a Realtor, I highly recommend them to all of my clients when looking for a high quality and local HVAC company.
Cannot recommend them enough!

After 20 plus years since our house was built, our air-conditioning unit went on to meet its' maker. Unfortunately, it decided to leave us on what would be the hottest days of summer. My father recommended Sam and his crew over at One Call Service Group. Whenever you invite strangers into your home, you never know for sure what kind of people will show up at the door. After meeting Sam and his son, along with a couple of their other workers, I felt very comfortable having them roam freely throughout my house. I had absolutely no problem leaving them there alone while I went back to my busy day at work. They were all very professional. One Call removed and hauled off the old equipment, then proceeded to do a magnificent job of installing our new heat and air system. I can't say enough good things about Sam and his company. I now know who to call in the future and would highly recommend them to anyone in need of a service repair or a completely brand new HVAC system.

Top notch and professional. Reasonable pricing. Fast install of new A/C in half day. The new unit works great! I highly recommend One Call Service Group for home A/C & heating work and service.