Atchley Air & Plumbing

Atchley Air personnel all are super friendly and helpful. They got me scheduled real fast and the technician was out that afternoon. The technician Lane Cooper is a really nice, knowledgeable and very efficient. This is the way a service company should operate.

I had my summer maintenance appointment today. Layne did a great job. He communicated to me clearly what he was here to do and how he would be taking care of my system today. After his work he showed me some photos of the inside of the unit and some concerns along with options for addressing those.

I scheduled a AC tune up that was on special this month. Communication with Atchley was great. They showed up on time, communicated well and even informed me about their maintenance program. Jeff was super friendly and helpful.

Started out rocky when no tech showed up or contacted in the assigned window. There was a bit of a wait when the office was called. The rep took my info, repeated everything back to me, and advised someone would call me back directly.

Michelle did call and explained the situation. Bobby arrived within the hour. He listened to my concerns, was very thorough, provided quotes for needed repairs and completed work in a timely fashion. Very much appreciated! Job well done!

One of the hottest weekends so far. We called this company at 12pm and they were here by3pm and in less than an hour, we were up and running. Highly recommend them. Bobby was our technician. He couldn’t have been any better. Hospitable, outgoing, knowledgeable. You need more technicians like him.

Knowledgeable, efficient, and friendly! Noah was our tech and was very patient with our extra curious 3 year old watching his every move. The membership saved us over $300, and Noah let us decide how we handled the issue so we could save more now or later. Highly recommend!

Atchley has been super helpful with our A/C problems for the past 2 summers. We pay monthly for their biannual summer & winter treatments which have been very helpful & also keep up updated on the overall health of our unit.
To ensure that we don’t continue to have yearly A/C problems they installed a Condensate Pump and worked as quickly as they could and were very professional. The only negative about the situation is that the pump seems to be very noisy. It is inside the home and like clockwork makes a few strange noises that last about 20 seconds. I do wonder if this is something it will always do and if so, is there anything we can do to muffle it?
All in all, we’re thankful for Atchley’s efficiency & hard work- it has kept us at minimal discomfort in this heat!

Jonathan was extraordinary. He took the time on our most unusual situation with our heat pump and water leak on the first floor. His install team, Thomas, and his crew were very professional, even when there had to be a major change up once they got between the floor levels. We are very Satisfied with Atchley Air. We have used their services for almost 20 years.

As expected, based on prior experience, Eric was professional, informative, and friendly. He didn’t have great news regarding the AC, however, he didn’t push us to replace the system that day. We appreciate his honesty and patience. Thank you Eric.

The team did an excellent job installing a new furnace and heat pump. From order to installation was just a couple of weeks and only a couple days to install. They were quite knowledgable and walked me through everything. This is certainly a team you can rely on and will be getting my business in the future!