Comstock Air Conditioning

2015 I replaced one of my AC Units, sales rep Seth was very inexperienced in this sale! Sold me a Day Night Unit for a bit over 5,000.00 Dollars. Didn't both to take measurements, or check my Ducting.
They got it installed. That was an interesting situation (installers seemed like a crew of drones)!
Sense I was not residing in the house full time, felt like I just needed to get the project/job done!!!
I was not satisfied from the get go....and now that it's spring 2019, I'm Replacing it AGAIN!!!
Hansberger AC Service, Soooo much better for the sales, installation And SERVICE!!!
I bought 2 Units from Hansberger Refrigeration and Electric Company! They do cost slightly more, BUT for what I got, SO Worth it!!!!
Comstock needs to learn from Hansberger, how to take care of this Service!!!

We too were very satisfied with their total replacement of our HVAC four years ago. Two days ago, a Sunday, with the temperature well over 100 degrees, the $20 capacitor failed and I had no way to buy a replacement so I arranged with the serviceman to come out for the overtime charge of $145. Ten minutes of labor and parts then cost me an additional $185! I was satisfied with the results but not with the charge!

I want to thank you Fernando and your tech for the great professional service you had provided me. I had a issue with my AC not working properly the other day. Fernando called me with updates, his tech came within an hour and explain to me what was going on with my system. I can't say thank you enough. Definitely Top service and very pleased with Comstock Air.

I will like to express my sincere gratitude to the Comstock team for their excellent costumer service. Two months ago my air conditioning unit broke down, and called several companies for an evaluation and estimate. The few companies that I called only came asked me very basic information, gave me an estimate, and left. Not been satisfied with the poor costumer service, I called Comstock. Fernando who is the Comstock sales person came and measured my residence, and asked me tons of questions regarding my previous A/C unit, and family habits in regards allergies, dust, etc. Previously before calling Comstock, other A/C companies did not even bother to ask me the questions Fernando asked me. I later came to know that Fernando holds several certifications that highly qualifies him not only to be a sales person but also to do an entire evaluation of your residence and tell you exactly what you need to do to improve the performance of your unit, reduce energy cost, and improve air quality. After doing an entire evaluation of my residence, Fernando provided me with a list of options of A/C units, financing plans, and recommended the best A/C energy efficient unit. We opted to purchase a Trane unit due to the high reputation and technology Trane have. The price was a little bit high compare to other brands, but you can’t go wrong with Trane due to their 10 year warranty and money rebates from Trane and APS. Before the installation, Fernando did a walk-thru with me and explained with detail exactly what he was going to be installing into my residence. When the installation crew came, they did an outstanding and quick clean job. After the installation, once again Fernando did a walk-thru making sure the installation was done properly. He also did additional testing to the new A/C unit and duct system to make sure there was no air leakage. Fernando went the extra mile by helping filling up the Trane and APS rebates paper work for me. Last but not least, a moth later after the installation Fernando called to make sure my new Trane A/C unit was working properly. Thank you Fernando and the Comstock team for treating me and my family with such professionalism and care.

I wish to share our experience with those shopping for an air conditioning company in the Yuma, AZ area.
We bought an older home in Yuma 10 years ago and it had its original AC. Because it was an expense we couldn't afford, we have limped along with it for 10 years. Last year we had a contractor come out to service it and after he replaced the coils at about $1500, we got nothing but warm air and our utility bill skyrocketed to over $1000.00.
This summer we have decided to bite the bullet and get a new system. After being taken so badly last year, we did a lot of research... We had the best companies we found in the area come for estimates and finally decided on Comstock and a Trane unit for multiple reasons. Fernando, the salesman was so courteous and informative; he answered all our questions clearly and didn't mind repeating when asked. When he came back with the proposal, everything was spelled out, and explained. They also offered a 2 year no-interest loan which greatly helped with financing.
Once we signed, the work began the next day. The installers were on time, polite, neat and wasted no time. The entire system was installed that day. This was no easy job as they had to remodel and fix the closet the unit went in and seal all of the vents.
It was then tested; we were instructed carefully on the use of the unit and assured that Fernando would follow up in a few days to check on everything. True to his word, he has called and made an appointment for a visit.
We could not be more pleased with both the unit we purchased, the warranty and the professionalism of this team.
I highly recommend Comstock Air Conditioning whether it is for a new unit or just servicing. They also have a state of the art vent cleaning system which we plan to have down in the very near future.

Sincerely,
Kathleen Neuman
Diane Young

I cannot recommend this business at all...They cannot tell you when a new A/C compressor will be arriving..not even an estimated date...I asked the receptionist to give me an estimated arrival time such as one week, one month, etc., she just refused to say when.....Time to look for a better business.....

Excellent service. Fernando is very professional and friendly. The installation crew is also very friendly. Enjoyed them when they were here to install. Prompt and fast! We went with the Trane and are very satisfied. Thanks so much.

From the beginning to the end Seth from Comstock Air delivered what he promised and even gave us his time to walk the job after the installers were done and sit down with us, setup our online account and access to the system. It is rare that that somebody really follows through all the way to the end.

Best a/c place affordable on time highly recommended

I want to say Fernando and his crew did an awsome job. They took there time to explaine every step. My living room was hot but after installing the proper duct now my living room is 15 degrees cooler. Thank you so much.