Wildcat Heating and Cooling
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Onsite services
Wildcat Heating and Cooling Reviews - 100
4.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
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Rick S
I called to make an appointment and they were able to send someone the same day. Matt showed up in a timely manner and did a thorough checkup on my AC system. I was impressed with his knowledge of the systems and felt like he gave his unbiased opinion on the results of his testing. The price was also reasonable based on other quotes I received. We will use Wildcat Heating and Cooling again.
Desert Dweller
Wildcat has been great to deal with on this huge investment project. Explanations and discussion of the equipment were thorough and helpful. I had a total of four companies out to make bids, and theirs was pretty much in the middle range, though quite comparable to others which seemed reasonable. Installation was done for two AC units in two days. So far I'm very pleased with the new equipment. Super quiet, really effective cooling. I'm very glad to have had Wildcat do this job!
Randy Sooter
Our AC went out in a rental home. Luke came out at 11:30 pm and temporarily fixed the unit until the new AC arrived. We were in a bind and needed the AC to be fixed as soon as possible so we could get our renters back in the rental house. Luke made a couple calls that night and arranged an installation day two days later on a Saturday. We were very impressed with their professionalism and understanding of our situation. The next day we received a call from them and they had a cancellation on Friday, the day before the scheduled installation, so we got the renters back a day early which saved us money. I would recommend this company to anyone needing an honest HVAC company.
Stephanie Basiliere
A wonderful experience overall! It was great to be able to schedule an appointment late at night for the next day! The called promptly when they were 20 minutes out and arrived right at our requested target time. Both gentlemen were extremely professional and knowledgeable. They diagnosed our AC problem within minutes and had it fixed in about 30 minutes - including a follow up temperature test to make sure everything was working properly! I couldn't be more please d and will definitely use them again!
Lisa Taylor
This place was not well organized. I waited for a tech to call from 3pm till 2am. I called several times to get information on a call back. I absolutely got no where. I finally called at 145am and cancelled.: response to wildcat Update: that was the second, third, and forth time I called. The first time was during business hours. I never received a tech call but did receive a call from v wildcat to verify my address at 6pm. And told I'd get another call from the tech within the hour. Called again at 7:15 wondering why I didn't receive the call. They just put another order in. by 2am I called and cancelled.
Joan Dameron
Luke was extremely professional and helpful over the phone since I could not physically be there. He knew about issues with this particular unit and his knowledge and willingness to work with us from a distance was extremely impressive. I was referred to this company by a realtor in Tucson and they Wildcat definitely deserves 5 stars!
Tessie O'Talley
Devin and Matt and the rest of the crew, were great when our whole system had to be replaced. It started from the very beginning with Devin calling within 15 minutes of me requesting an appointment. Matt, after checking our system was very articulate in the explanation of the options we had available to us. He took the time to explain and answer all questions I had. Even with a minor scheduling snafu, this company pulled through with flying colors. Communication and Customer Service receive gold stars. Devin and Matt were truly amazing, I would recommend them to any and all that have any kind of heating and cooling problem. They even installed and explained our NEST Thermostat! Plus we got a great deal on a maintenance package. Thanks again!!!
Leesa Jackson
I called a few 24/7 AC repair places when it quit working on a hot Sat evening, wildcat got back to me promptly and had Matt out to my house within an hour. He fixed the problem and had the AC running again in 45 min. The other place that called me back couldn't send anyone out until the following afternoon, and their emergency service charge was $75 more. Matt was professional and explained the problem, as well as checking to make sure things were running before he left. I will use them if I ever have another problem, and highly recommend them.
Patrick Doyle
Jacob was a very knowledgeable and friendly tech. He diagnosed the problem quickly and got me up and running in no time. After he was done I received a very thorough diagnostic report for my whole system; amazing. What a great added service from Wildcat!
Anthony Cardero
I was very impressed with Wildcat Heating and Cooling services. I had Luke come out and he was 10 minutes early and very cordial and professional. I asked him to check and make sure everything is running functionally and I feel that he went above and beyond expectations I would definitely recommend this company to my friends and family bar none.