Temperature Control, Inc. A/C & Heating - Tucson, AZ

Our service Technician Manuel Valdez was on time, very professional and the bill was less than quoted, which hardly ever happens these days. Great customer service, which is also growing very rare these day.
Highly recommended.

So, I bought my home two months ago. On 05/24/23, I heard water running with no reason for it to be running. Everything was off. I gave a call to the home warranty people and they sent out a plumber. The plumber assessed the situation and, after digging, confirmed that the leak was coming from under the slab of my garage - from water meter. My main water line had a leak. His company did not service that kind of work so they referred me to Temperature Control, Inc. I called, spoke with Tanya, and she scheduled someone to be out on 05/25/23. John Mancini showed up on time, observed the situation, gave me feedback and, after me acknowledging/accepting the solution, sent in a call to start the work the next day (Friday 5/26/23). That's when John and their techinician, Reggie Crippin, arrived on time at 0830. They walked me through what they were going to do (this was a reiteration, as John had explained the process the day before).

I have NEVER seen such dedication to workmanship/craftsmanship as I have in Reggie Crippin. He was an army of one who took pride in everything he did. He was knowledgeable, kind, respectful, courteous and ABSOLUTELY KNEW WHAT HE WAS DOING!!!!

I will, from 5/26/23 forward, wholeheartedly recommend this company for ANY plumbing needs you may have.

Seriously, I don't know how else to back these folks. They, all of them, from office to tech - are superb. I will recommend them again and again. You cannot go wrong hiring these folks.

Shoot. In my haste, I forgot to mention Reggie replaced my main water line, showed me how to replace the filter on my tankless water heater AND fixed a toilet - he was done by 1530 on 5/26/23. KUDOS to Reggie!!!!

Shawn showed up early and introduced himself and what he was going to do. He didn’t lolly gag around, but got straight to work. He serviced our Generac generator we purchased three years previously. He discovered water in the oil and a very dirty air filter and oil. He changed them both, and showed me the battery was going bad and positive battery cable was crushed. He didn’t replace either, knowing that I would take care of it and save me another $300+. Shawn did wonderful work and so thankful they come to Benson.

Wow! What a great experience with this company! They were courteous on the phone, showed up when they said they would, both gentleman (Manuel and Colton) were just that: gentlemen - and they did a great job on the work needed (food disposal replacement and water heater service). I’ve already called my daughter to hire this fine company as will I when our next service is needed. Thank you!

This is an excellent company.
I was impressed with their professionalism.
The technician, Philip, is extremely knowledgeable and personable. I would wholeheartedly recommend them for your HVAC needs..

Service Technician Elieser Rosales performed the semi-annual seasonal check-up on our 3 HVAC systems yesterday. What an amazing technician! He was extremely thorough and knowledgeable. In our estimation, on a scale of 1 to 10, he was clearly over a rating of 100!

TCI has been our installer and service provider for our HVAC's and water heater for several years. We do have the 10-year service agreement with TCI so we see their technicians twice a year.

All their technicians are very good but Elieser raises the bar! He was very professional, helpful, and extremely competent. In his examination, he did find a crack in the PVC drain piping in the attic and repaired it.

His recommendations to install "compressor saver start kits" was very affordable and we appreciated his advising us of its benefits. We will certainly request Elieser every time we schedule our HVAC check-ups and we will be certain to tell our friends and neighbors how pleased we were with TCI and, especially, Elieser Rosales.

Most sincerely, Bernard and Mary Strojny

The best experience with such an important big purchase! The entire process was smooth and I couldn’t say enough great things about this company. True professionals. I still can’t believe how quiet our new unit is. Guillermo Sr & Dustin and the entire crew were fantastic. Responsive, respectful, efficient, everything you would want from a company.

I have been with Temp Control for 6 years. They are very reliable. I want to say Thank you to Autumn for helping me with a billing question. She was very friendly and professional. Autumn answered all my questions and explained everything in detail to me. It was nice to have someone take the time to do that and actually care!

They respond very well to accommodate your sch.
They are always professional.
They get the job done right and ontime.
I have no issues with any of tye work They have done for me.

Excellent customer service. They in stalled a new sewer drain for my toilet, shower, sink and washing machine in my new add- on to my house. No last minute upcharges. Professional work no hassles and affordable price. Clean and neat work done to customers satisfaction and passed city inspection