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Kittrell Services, LLC Reviews - 90

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Julie Munnelly

I had such a great experience using Kittrell Services to fix my smart thermostats and AC when Brinks had butchered the job installing it rendering my AZ inoperable. It was already way too hot for me, so I called Josh at Kittrell Services. He was able to come the next day, and he had things up and running in no time and for a good price. These guys are knowledgeable, quick to respond, and efficient in their work. I couldn’t be happier. Thanks Josh!!!

Kseniya Salazar

My A/C wasn’t working and only fan would turn on. I called Josh early in the morning and he was at my house within less than two hours. He fixed it very fast and even went above and beyond to tinker on extra problems the A/C had. He took his time to make sure everything was working, gave me advice on maintaining it myself. The price was great! Less than what I was expecting. Very nice and straight forward guy. I’ll definitely recommend his services to friends. Thank you Josh!

Cassandra Scott

Amazing service! Beyond friendly and came as a trustworthy referral from a family friend. I was told Josh would give me an honest quote and wouldn’t take advantage of being a single woman with AC issues. They were here within an hour of calling and my house was cooling down within the next hour. I was afraid to hear the total and to my surprise they fight kill me in the cost! He also gave me tips on how to ensure my home stays cool. It’s hard to find great service in 2020, thank you!

Also, not AC related but I’m afraid of birds and there was one on the ground by my AC unit that they helped me with. Thank you! You’ve got a forever client in me!

Brittany Bell

Thanks so much to Josh and Chris from Kittrell Services! Josh has been to my home twice and has been so kind and thorough with all he does. Additionally, he is so punctual! The work done was high quality and very fairly priced. I would recommend Kittrell to anyone in need of honest HVAC services.

Bravothree2

Josh (Owner/operator) was recommended to me and did not disappoint. After fighting with my home warranty company through August and September about fixing my a/c I finally gave up and decided to go out of pocket.

I had a complete system failure. Josh was prompt, professional, and extremely knowledgeable. He got the a/c in my house replaced and operational in one day (other companies quoted 3-5 weeks for parts).

What stood out about Josh was his quoting system. He gave a truly fair and transparent quote, multiple quotes actually.

He gave the baseline “Bandaid” pricing as option 1.

He gave the middle of the road replacement with highly rated equipment.

Finally, he gave the high end replacement option to take care of you for the next 20 years. Within that, there were 3 additional sub-quotes to truly put the customer in control of what they were spending.

Josh is kind, caring, and an Armed Services Veteran and I will use him for all my electric, HVAC, and plumbing work.

Dalton White

Found a leak in my hallway closet caused by a leak from my air handler in my attic. Gave These guys a call and spoke with Josh. He was super responsive and talked me through what could be wrong and what he would do to fix the problem. Talked it out and set an appointment for 7 am the next morning. Josh and an additional tech showed up a few minutes early and went right to work and knocked it out in no time. Truly appreciated the honesty and professionalism. Loved using a small local company and will be using them again. 100% would recommend them to anyone.

Gabriel Salcedo

Great service. We needed services immediately and Paul came out the same day and fixed a broken fuse, installed the google thermostat, checked our ac unit, checked filters and delighted my family with his kind and professional personality. He was great.

Tonny Thiatmaja

Today is 4th July and I need help with my ac unit. Josh came in an hour to help out. I’ve been using Kittrell Services for 3 years and I’ve been getting honest and professional service from them.

Brooke Bedro

We recently had another company come out to look into our unit as our babies nursery and tv room were consistently 10 degrees warmer than the rest of our house. They more or less told us that everything was functioning and blamed it on the positioning of the rooms and dismissed it. We called Kittrell services for a second opinion and Paul came out. Not only was he friendly but he took the time to listen to our concerns. After a thorough check, he found the problem and the blockage, and fixed it with ease. The results were almost immediate! I will never use another company again. Kittrell Services have made a customer for life.

Kimberly Akers

Of course, the first time we get to 100+ in AZ, we notice the A/C unit upstairs not working well. Josh and his team were readily available and is was so easy to book on-line! They were professional, helped explain the short term fix and long term fix in a way that made sense! I especially appreciate Kittrell is a locally owned company. I will use Kittrell Services for our A/C and heating needs every-time!

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