Degree Air Conditioning & Heating LLC

I have used 4 different Ac companies in the last month through my home warranty and this one knocked them all out of the water! They were in good spirit both the gentleman I spoke with on the phone (bob) and Ryan the tech who came to my home! He did not leave until my unit was working and was extremely professional! I am pleased and have there number saved for any future problems! Thank you for not leaving me and my kids in the heat for multiple days! You guys rock!

Teach your drivers how to drive, on his phone all over the road and changing lanes with no blinker. He almost hit me twice ….. first time on the 60 he came into my lane with no blinker and pulled out in front of me going slow. The second time on Gilbert road as we turned he came into my lane instead of going into the lane he came from . Glad I took his picture after the first time .

These people are angels !!! My home warranty company had set me up with another contractor that never showed up. Degree came ASAP and fixed the issue in 10 minutes. So after not having air conditioning for a week (of course during the hottest week we have had so far) we are finally cool !!! They were kind, friendly, courteous, knowledgeable, and honest. I would recommend them to anyone and everyone I know !!!

Short version: High integrity, capable professionals.

Long version:
My AC was only cooling by 7F (as opposed to 15-20 in a healthy AC); I placed a Home Warranty claim with First American at about 7PM.

I was assigned a contractor, Degree, and they were there first thing in the morning. Reviewed the situation, found that the condenser and thermal expansion valve were bad, and let the warranty company know.

Warranty company orders a new unit, delivers in a few days.

Degree did miss one appointment to have the AC installed. They identified the root cause of the issue, apologized, and finished the job the very next day. I had a portable AC and the main unit was still working if poorly, so no big loss. They didn't BS the situation, and it worked out fine.

Anyway, great install work from what I can tell, AC works, just good folks. They helped make the entire situation an inconvenience rather than a problem.

After 2 months of dealing with our home warranty company they finally sent out professional technicians! Degree came out and immediately diagnosed the problem and explained to our home warranty that we needed a complete new unit and had it installed mostly covered by the warranty company! The techs that came out to install the unit, Ryan, Dale and Aaron, were prompt and very professional. Highly recommend, will suggest to my friends and family!!!!

Hello All,

We were looking to replace our air-conditioning unit as they were very old (22 years). We received many quotes from many installer but most of them were suggesting TRANE but Bob recommended us RHEEM. Now when you reach on it, you will hear good and bad on both thus it your choice on which brand to trust. I have chosen Rheem. So far I am happy with the choice but it is only fist week. I will come back to update from review in 6 months.

But they part in all what the way Ryan and Bob did their job. on Communication front, They were quick in responses and good to their time and commitment. On Installation where Ryan and Bob have scored big marks.
1. Our condenser old-unit were kept on ground. Bob recommended that you shall place the unit on elevated platform and we will provide you that. I can see the clear advantage of his installation as condenser sits above ground and thus will not rust as quickly.
2. my old unit condensation line outlet was at higher height then the new unit, which require them to do additional work to install new line to get the condensation out. At first like any other, they recommended to add additional pump and pump the water out. But that would have been another moving parts which I did not want. I can see from their voice they did not believe that it was a good solution. Just upon one request they agreed to do the additional work to install new line out by saying it will take us 2-3 hours of extra work, please judge it accordingly. It was a good gesture. I paid them a little extra but i got quality work.
3. On cleanliness: they cleaned to original after they left each day.
4. Installation a little difficult than expected which require them to come additional but they did not rush instead took their time to do the job right.

I would highly recommend you Degree Air-conditioning as the key for me was they carry a BBB logo on their car which gave me confidence that they value customer satisfaction and quality.

Contacted Home Warranty (First American) about an issue with our AC Unit. We were contacted by Degree Air Conditioning & Heating within an hour. The dispatcher said the tech could be at the house in the next 30-45 minutes.

The technician arrived. Very friendly. The tech worked on the unit and once he had corrected the issue came down to the door and explained everything so I could understand.

Very satisfied with the quick response and overall quickness of resolution. Everyone should use Degree Air Conditioing and Heating.

My old ac unit went out and needed to replace, both inside and out side units.I contacted Degree air and Heating, they were prompt to respond came out and looked the situation over and gave me a very reasonable estimate for the work. i went ahead and hired them to do the job and they were so professional went right to work the whole job was completed that same day the installers were quite good made sure to keep the house tidy took the old unit away no charge so happy with them a big thumbs up!!!

Our service tech Jason did a fantastic job inspecting the roof unit and thermostat to pin point the problem. Within minutes he had the AC working again. He also checked the air quality just for good measure. Great service from an obvious pro!

Ryan, Bob and everyone one of their employees were awesome! They worked great with my Warranty company. They installed my new A/C unit and everything went smooth. Thank you!