Stability Mechanical

They came did not discuss what was wrong, just fixed the problem and then told us to pay them. No communication/explanation of what was wrong or what was fixed, no estimates, just said it’s fixed and demanded money. They broke the thermostat, they broke the panel for the unit they knocked over the litter box and left a mess. When we called to speak to them about it, it was excuses and well we did this and this and didn’t even charge you for it. They took advantage of my 19 year old daughter and the ac is still not fixed. Wasted money, wasted time. Do not use this company.

This is a great company. We have used their services on two occasions. They have good customer service, great technicians and are reasonably priced.

Google Rating
4.9
Based on 40 reviews
Facebook Rating
5.0
Based on 48 reviews

Highly Recommended!

Our both our heat and air went out at the same time this Winter, and having Lupus and Raynaud's disease (causes some areas of my body such as your fingers and toes to feel numb and cold in the slightest of cool environments), it became very uncomfortable very fast.

Having been in customer service for over 25yrs, I consider customer service experience a "deal" or "deal-breaker" from the moment a representative greets me. A representative (Chris) arrived early the next morning, and with a smile no less! He was very knowledgeable about various products, professional (masked and wearing shoe covers), patient and caring about our situation. He assured me that Stability Mechanical would exhaust every option to assist us, and that's just what they did! Not only did he and "Kam" (in office rep) work hard together to get us financed, but the actual owner briefly joined them on the phone and encouraged them to work with our budget to at least get the "heat" working. It was then, that I knew we had the best of Birmingham! But, that was not all. They were able to get us financed for and entire new HVAC Unit within our budget!

Daniel and Drew were both very pleasant and very knowledgeable, as they answered every question I had. Together they installed a new HVAC unit in our home on Friday. Based on my experience with Stability Mechanical, the above ratings are accurate! Thank you (Chris, Kam, Daniel, Drew, Turk and of course Joe).

Furnace not working, called, Craig called back promptly, arrived shortly thereafter. Diagnosed & fixed problem, price very reasonable. Will use Stability Mechanical again and plan to recommend them to anyone who will listen!

I highly recommend Stability to anyone needing service, repairs or a new unit. They had the best prices of everyone that I contacted, they are extremely professional and make you feel like family. If you want the BEST prices and service, please call Stability because I promise you will not be disappointed!!

Stability provides excellent service with professional, knowledgeable service people. I would recommend them for all of you heating/AC needs. Very reasonable prices and quality work. My family would not even consider using any other company.

Awesome company!!! Very reliable and trustworthy!! They get the job done and have great prices along with financing if you need it. Very recommended!!

Had them come out and do a spring inspection on my system. They were quick, direct and progressional. Inspected everything to a T. Found a coil leak that would have given us problems this summer and patched the leak then and there. They are my go to.

Stability Mechanical replaced our air conditioning unit and did a wonderful job! The staff was extremely knowledgeable and professional, and the prices couldn't be beat! I would highly recommend using them!

Great service and affordable prices best in the business. Definitely recommend stability mechanical for all your heating and air needs.