All Comfort Services

Our tech was here same day and fixed what we needed fixed within three and a half hours. Easy to interact with and very helpful. Will definitely come back to ACS for more work when we need it.

Made an online appointment through the website on Tuesday for our tub that wasn’t draining. I was able to schedule for Thursday, but when they phoned to confirm on Wednesday there was actually an appointment available on Wednesday. Professional and friendly both on the phone and in person. The technician did an amazing job. We will definitely use services again from this company. Thank you!

I was charged $226.55 for a capacitor that I was able to find on Amazon for between $15 and $30. I’m sure All Comfort buys these in bulk at even a lesser price. That is an incredible mark up of 1,410.%. You should be ashamed! I am seeking a refund of $226.55 - $40 = $186.55. My address is 821 N Gammon Rd, Madison WI 53717. I will be sure to tell friends and family about this debacle so that they use caution in hiring All Comfort for any of their heating/air conditioning needs.

My experience with All Comfort Services was exemplary! The professional was courteous, knowledgeable, and quick. I plan to use them again in the future for other house repairs!

RORY was on time for an electrical inspection. He put on plastic shoe covers to walk on carpeting to the basement. His report was thorough and complete. Inspected everything else I had questions about and even changed a lightbulb in my garage. Very happy with the service!

They really seem to have their business model down! I called on a Firday evening after hours, and just like the voicemail message said, I got a call at 8am on Monday to set up service. They walked me through their process, and the technician did again today. He went and looked, confirmed what I wanted, gave me the cost, I said yes, he did the work, then I paid. It was quick easy and really hassle-free!

In the past we have used ACS for our HVAC needs, and was happy with it. However, today we had a tech out, had him do diagnostic work and found a fuse was out. We had the fuse repair done on our AC unit, and he also found another part that was going bad (capacitor) he suggested we replace. We opted for the tech to replace both parts. The tech then suggested we do a full HVAC evaluation that had another fee attached (2-300$!) on top of the diagnostic fee for today and parts/labor. I mentioned that we were looking at new units and he said he would put it in the notes that we wanted an estimate for that. He did the repairs and then I paid and left. The repair didnt work and the AC unit was not functioning only an hour after the tech left. I called the same day to see about sending him back out, and since I didnt pay for the extended evaluation service on top of the diagnostic fee/parts and labor, the $400 worth of work I paid for today has no warranty, and I would have to pay for them to return and diagnose it again. If the tech would have told me the repairs on the unit wouldnt work, I would have paid the diagnostic fee for the day and saved the parts and labor money for the cost of a new unit. I talked to Leo the supervisor who just said on repeat because I didnt pay for the extended and expensive evaluation, it didnt matter if the diagnostic fee and repair I paid for today worked or not as there is no warranty on it unless you pay for the extra service. This is horrible practice. I understand with older units that repairs can be tricky, but why say oh its just this one thing and repair it knowing it wont work. ACS in the past was not this way. If the repair the tech suggested not to repair the unit and get a new one, we would have explored that route instead. The diagnostic fee and parts/labor fees should come with some sort of warranty in case the diagnostic done was incorrect.

When our furnace went out after a power surge, Matt from All Comfort was on time, quickly diagnosed the problem and was able to clearly talk through the different options available. I would highly recommend All Comfort. He was also able to get the needed parts later that day. Great communication and great service.

We had an outlet that was not working properly. We called late in the day and were able to get a next day appointment. The electrician was knowledgeable and explained things very well. He was able to repair what was wrong so we were able to use the outlet again.

I have been using All Comfort for years, great service and great associates. The only concern is that the window of service is 8am to 5pm which you have to be home all day to wait for the technician.