We have used Swansons for years. I called them today to get a service scheduled for our ice machine and they told me that since they switched over their system 2 years ago and we haven’t used them since they switched that we are considered a “new customer” and they aren’t taking new customers. I bought a part from them a year ago, but they “don’t have record of it”. Ridiculous.
I was super impressed with Tim yesterday, he changed out a part on our ice machine and although that was not the problem he was able to pin point the issue and correct it.. Tim was extremely professional and all around did an amazing job. Thanks Swanson and especially thank you Tim!!
Came to our business broke our machine then accused us of sabotaging it. I explained they can watch our cameras to see we didn’t touch it. They refused to come fix it or pay to fix what they broke. Worthless techs and management. I should have listened to the bad reviews...
Well, were to start… We are a chiller manufacture from the Midwest and have dealt with many crooked service company and this is defiantly one of them! Anyone who is considering hiring this company, be ready top end over and get sc**ed by them royally.
Jeff Moreland
We have used Swansons for years. I called them today to get a service scheduled for our ice machine and they told me that since they switched over their system 2 years ago and we haven’t used them since they switched that we are considered a “new customer” and they aren’t taking new customers. I bought a part from them a year ago, but they “don’t have record of it”. Ridiculous.
Ciro DiNardi
I was super impressed with Tim yesterday, he changed out a part on our ice machine and although that was not the problem he was able to pin point the issue and correct it.. Tim was extremely professional and all around did an amazing job. Thanks Swanson and especially thank you Tim!!
Seth Hinnen
Came to our business broke our machine then accused us of sabotaging it. I explained they can watch our cameras to see we didn’t touch it. They refused to come fix it or pay to fix what they broke. Worthless techs and management. I should have listened to the bad reviews...
Matt Gilbreath
Rob, who came out, was informative and professional. Would definitely use these guys again and highly recommend!
Shaun Pattison
Swanson always comes to the rescue in times of need! Prompt courteous and reasonably priced. Thank you for being there for us!
Leo B
Is a place where you can find all as a thriftstore, also mexican candies with good prices.
Thomas Dewitt
Very hard people to work with, I would look else where
Meredith McFall
Jay was a huge help to us! He went above and beyond to fix our fridge problem and I'm so grateful for his problem solving skills and hard work!
Sydney Hubbard
“Nothing personal against you, but it’s not broken”
Nothing personal against your company, but Miguel is incredibly unprofessional.
JC Younger
Well, were to start…
We are a chiller manufacture from the Midwest and have dealt with many crooked service company and this is defiantly one of them!
Anyone who is considering hiring this company, be ready top end over and get sc**ed by them royally.