Excellent service. Answered my call right away. Fixed problem quickly. Even told me I could probably call the company that installed the heater and get it fixed through warranty but as I needed it fixed right away, I went through them. Ended up costing much less than they quoted me. I never leave reviews but I feel like this company was trustworthy and they really helped me out of a bind quickly. Highly recommend.
We originally reached to Innovative Air on Yelp and Paul was very responsive and visted our home to provide a quote within a couple of days for central ac. I made sure he was insured, bonded and lisensed. From all the quotes, he was the lowest of them all and he provided enough information on the initial consult for us to feel comfortable. When we decided to schedule the install, he was booked out for more than a week. This is still a lot better than other companies that stated they could get us scheduled 2 months later. He requests 50% down before the install and provides an easy link to make the payment. During the install, he came in 10minutes early from his expected arrival and left a little over 7 hours later. He put dropcloth down and got right to work. Once he was done, he informed us to get it signed off by the city. The city signed off and we made our final payment. I would definitely recommend innovative air!
Fantastic customer Service! Paul the owner is very personable and quick to respond. His company has very fair and competitive pricing. They removed an old gas furnace then moved our service to the garage. They installed a heat pump and furnace as well as moved some ductwork and were complete in two days. I would highly recommend this company 5+ stars.
The heatwave last year made us realize we desperately needed AC in the house. After comparing 5 different places, we decided to go with innovative air and I'm so glad we did. The owner Paul came and took part of the project himself along with his team. They were the most respectful hardworking people that we've worked with. The job was done professionally and they cleaned up after like they were never here. Months after when we ran into issues with setting the new thermostat, Paul didn't hesitate to make a trip right away to help us resolve the issue. I seriously can't recommend this business enough!
Paul did a great job installing our mini split system. I went with him because he took time in the estimate to dig into what might be the challenging parts of the install. We ended up with a cleanly installed 2-zone mini split system at a fair price. Paul was communicative and responsive throughout the process.
We chose Innovative because we felt that Paul was genuine and honest when communicating with us. We had one water heater broke down and instead of “up-sale” that we replace the two 12-year-old water heaters that we have (one of them is working perfectly fine, and another company that we asked quote for did try to convince us to replace both), he did try to fix the water heater for us. After trying and failed the fix, he did not even charge us because he cannot fix it. We felt that we weren’t being tricked into believing that the water heater is beyond fix, and he actually took the time to fix it.
We were able to get a budget-fitting quote and they are onsite the next day to do the work. They are professional and quick. We would definitely recommend Paul to our friends, and contact them again when we have similar problems.
My Mom's 50+ yr old furnace finally called it quits. I looked at reviews both on Google and Yelp to help select Innovative Air Heating & Air Conditioning. True to the ratings, Paul was very responsive and suggested a practical and cost effective solution that fit my mom's needs. I was not able to be at my mom's for the install but she was very happy with the workmanship and professionalism. Paul also called back to offer a revisit to help my mom better understand how to use her new thermostat if she needed help. She does not speak English very well so I really appreciate his offer. It's these small differences in service that make a huge impact on me. I would highly recommend! Thanks again Paul!
We just replaced our HVAC system in our new house and we are extremely happy with Paul and his team. I received quotes from 4 different contractors and Paul had the most reasonable quote. On the day of the installation Paul and his team arrived on time and they completed the work on time and left the place clean and tidy. Paul is a no nonsense guy who know his stuff and gets stuff done effectively. I would recommend innovative air and heating to anyone who is looking for a good and valuable service.
Paul is the best. He made quick work of an estimate and was in and out in one day installing my new air conditioning system and I my forced air furnace. His team even installed a power disconnect for me to install a hot tub! I love it. My home is cool as ever and and I couldn't be happier with their service and quick work to come up with the best solution to cool my home. 10/10 would recommend you choose innovative air for your HVAC solutions
I am very glad that I decided to go with Paul to have my furnace and water heater tank replaced by 5 ductless mini splits and a tank-less water heater. I had about 6 bidders come out to give me a quote for the project that needed to be done. They were all very nice and professional and I have no doubt they can all do the job, but Paul was very down to earth, and felt like the most trustworthy guy out of the 6. Needless to say, his attitude is what made me choose him over the rest. Getting 5 ductless mini split units and a tank-less water heater installed is not an easy task. Not to mention, he also had to remove the old units, haul it away, and patch up the holes left from the furnace. I was amazed at how fast it took him and his dad, a crew of 2 people! to finish the job. They said it would take 3 days, but it took them 2 and a half days at most. The whole time, they were professional, punctual, great with communicating, and did exceptional quality work. It probably didn't help with the process that I was very nosy by asking him about everything that he was installing, and probably slowed him down a bit, but he was kind enough to explain everything along the way, sharing more than enough knowledge both relating and not relating to the project. After the installation was complete, he taught me how to work the units, what to watch out for, and what to do in terms of maintenance of the units. His explanation couldn't have been easier to understand. Working in the field of quality, I examine the installation very carefully after he left, and could not find anything to complain about. Thank you very much Paul, you are above and beyond.
Erin Little
Excellent service. Answered my call right away. Fixed problem quickly. Even told me I could probably call the company that installed the heater and get it fixed through warranty but as I needed it fixed right away, I went through them. Ended up costing much less than they quoted me. I never leave reviews but I feel like this company was trustworthy and they really helped me out of a bind quickly. Highly recommend.
Preethi B.
We originally reached to Innovative Air on Yelp and Paul was very responsive and visted our home to provide a quote within a couple of days for central ac. I made sure he was insured, bonded and lisensed. From all the quotes, he was the lowest of them all and he provided enough information on the initial consult for us to feel comfortable. When we decided to schedule the install, he was booked out for more than a week. This is still a lot better than other companies that stated they could get us scheduled 2 months later. He requests 50% down before the install and provides an easy link to make the payment. During the install, he came in 10minutes early from his expected arrival and left a little over 7 hours later. He put dropcloth down and got right to work. Once he was done, he informed us to get it signed off by the city. The city signed off and we made our final payment. I would definitely recommend innovative air!
Aaron Moore
Fantastic customer Service! Paul the owner is very personable and quick to respond. His company has very fair and competitive pricing. They removed an old gas furnace then moved our service to the garage. They installed a heat pump and furnace as well as moved some ductwork and were complete in two days. I would highly recommend this company 5+ stars.
Elsie Yu
The heatwave last year made us realize we desperately needed AC in the house. After comparing 5 different places, we decided to go with innovative air and I'm so glad we did.
The owner Paul came and took part of the project himself along with his team. They were the most respectful hardworking people that we've worked with. The job was done professionally and they cleaned up after like they were never here. Months after when we ran into issues with setting the new thermostat, Paul didn't hesitate to make a trip right away to help us resolve the issue. I seriously can't recommend this business enough!
Matthew Kahane
Paul did a great job installing our mini split system. I went with him because he took time in the estimate to dig into what might be the challenging parts of the install. We ended up with a cleanly installed 2-zone mini split system at a fair price. Paul was communicative and responsive throughout the process.
Linyao Li
We chose Innovative because we felt that Paul was genuine and honest when communicating with us. We had one water heater broke down and instead of “up-sale” that we replace the two 12-year-old water heaters that we have (one of them is working perfectly fine, and another company that we asked quote for did try to convince us to replace both), he did try to fix the water heater for us. After trying and failed the fix, he did not even charge us because he cannot fix it. We felt that we weren’t being tricked into believing that the water heater is beyond fix, and he actually took the time to fix it.
We were able to get a budget-fitting quote and they are onsite the next day to do the work. They are professional and quick. We would definitely recommend Paul to our friends, and contact them again when we have similar problems.
pocketstix
My Mom's 50+ yr old furnace finally called it quits. I looked at reviews both on Google and Yelp to help select Innovative Air Heating & Air Conditioning. True to the ratings, Paul was very responsive and suggested a practical and cost effective solution that fit my mom's needs. I was not able to be at my mom's for the install but she was very happy with the workmanship and professionalism. Paul also called back to offer a revisit to help my mom better understand how to use her new thermostat if she needed help. She does not speak English very well so I really appreciate his offer. It's these small differences in service that make a huge impact on me. I would highly recommend! Thanks again Paul!
xavier dayanandh
We just replaced our HVAC system in our new house and we are extremely happy with Paul and his team. I received quotes from 4 different contractors and Paul had the most reasonable quote. On the day of the installation Paul and his team arrived on time and they completed the work on time and left the place clean and tidy. Paul is a no nonsense guy who know his stuff and gets stuff done effectively. I would recommend innovative air and heating to anyone who is looking for a good and valuable service.
William Anderson
Paul is the best. He made quick work of an estimate and was in and out in one day installing my new air conditioning system and I my forced air furnace. His team even installed a power disconnect for me to install a hot tub! I love it. My home is cool as ever and and I couldn't be happier with their service and quick work to come up with the best solution to cool my home. 10/10 would recommend you choose innovative air for your HVAC solutions
Jack Savath
I am very glad that I decided to go with Paul to have my furnace and water heater tank replaced by 5 ductless mini splits and a tank-less water heater. I had about 6 bidders come out to give me a quote for the project that needed to be done. They were all very nice and professional and I have no doubt they can all do the job, but Paul was very down to earth, and felt like the most trustworthy guy out of the 6. Needless to say, his attitude is what made me choose him over the rest. Getting 5 ductless mini split units and a tank-less water heater installed is not an easy task. Not to mention, he also had to remove the old units, haul it away, and patch up the holes left from the furnace. I was amazed at how fast it took him and his dad, a crew of 2 people! to finish the job. They said it would take 3 days, but it took them 2 and a half days at most. The whole time, they were professional, punctual, great with communicating, and did exceptional quality work. It probably didn't help with the process that I was very nosy by asking him about everything that he was installing, and probably slowed him down a bit, but he was kind enough to explain everything along the way, sharing more than enough knowledge both relating and not relating to the project. After the installation was complete, he taught me how to work the units, what to watch out for, and what to do in terms of maintenance of the units. His explanation couldn't have been easier to understand. Working in the field of quality, I examine the installation very carefully after he left, and could not find anything to complain about. Thank you very much Paul, you are above and beyond.