Washington Water Heaters, Heating & Air Conditioning

We had a tankless water heater installed to swap out an old hot water tank. Washington Water Heaters was quick to respond and schedule an appointment for a bid. Tom was great at sharing details about the work and was by far the most knowledgeable. We will definitely be using them again if we have other jobs. Great knowledge, great pricing, great work.

Washington Heaters installed a new tankless system in my house to replace the 17 tyear old system. They did a fantastic Job. Why you ask?
Other Plumbers quoted as much 2 times their price...yes really! Others quoted misinformation like I would have to remove and re-route our old venting system. Nope. The install neatness and simplified pipe routing looks like a real pro did it! They are Pro's! Plus we had a few unexpected problems with noise in our waterline system (not their fault) after install but they stuck with us to help figure out a solution to fix this very annoying "water hammer" problem that kept us up at night.
You will enjoy working with them...& be comforted by-- they Know what they doing when it comes to tankless installations.

Crew showed up at scheduled time and immediately got to installing new tankless water heater. Work proceeded smoothly and installers were more than glad to answer all my questions. The finished install looked professional with quality components and "meshed" nicely with the existing furnance/heat pump. Crew took the old water heater tank and cleaned up the garage as if nothing had happened. Certainly, would recommend giving this company a call!

My old water heater was leaking. When the technician came, he found that the guy who installed the AC for our house ran the pipe too close to the water heater. The tank he had would not fit. He made a phone call to check if the suppliers had the tank that could fit the space, went out to get the tank, came back in about 45 minutes, installed the new tank for me, making sure that the release valve is accessible, left the place in a nice looking condition. To me, that's an awesome service.

We had our water heater replaced when we bought our first home. Washington Water Heaters had great customer service and was honest about our best options. The technician was fast, and helped me understand all I needed to know about the heater and some additional tips about the pipes in our home. I was surprised one guy did it all on his own! Great job, and I wouldn't hesitate to reach out again.

At the the end of the day, they did install our new hot water heater timely and did a good job. I really liked the mannerism of the plumber who did the install, he was respectful and was good about warning ahead of loud noises (we have a toddler and a small space). The price was hundreds more than our original quote. The worst surprise charge was "difficult access fee." I specified that I lived on a second floor unit when getting a quote, so if they feel the need to charge extra for a second floor service, I understand why, but that should have been in the quote since I gave that information ahead of time.

After a bad experience with another provider, we switched to Washington Water Heaters for our furnace and water heater maintenance needs. They have done a great job keeping our systems maintained at a very reasonable price. Recently we had them upgrade our systems to include central air. They did a great job and we are looking forward to a nice cool house next summer!

I have needed their assistance multiple times now and it’s been a great experience. They are helpful and friendly and in a situation where I thought I needed a new water heater, they sorted out the problem without having to replace the water heater. When it’s time to be replaced, I know who I’m calling. I would recommend to anyone.

I had the pleasure of working with both Jeremy and Tom on a peculiar request I had about increasing gas pressure in our gas line. Tom spent the most time working with me and I found him not only professional and courteous, but also generous with his time, really making an effort to understand the nature of my request. Ultimately, after a service call to take a gas pressure reading, Tom helped me understand I didn't need to make any changes to our line. While this wasn't a large job, I certainly felt that Tom and Washington Water Heaters are a knowledgeable and customer service-oriented company I'd be happy to work with again.

We found some leaking water underneath our water heater. Called Washington Water Heaters, they sent Dewey same day to check. The water heater was fine. It was the valve on top of water heater that cracked. He immediately set up appointment for us. Within a couple of days, owner Steve came too helped replace that leaking valve and our old main valve that couldn't totally shut off water. Steve even taught me to spray foam to fill the gap preventing mice from crawl space. They charged reasonable price. The appointment scheduling was well-organized. We are very happy with their service!