Search

Innovative Air Heating & Air Conditioning

4.9

28 reviews

Amenities

    Innovative Air Heating & Air Conditioning Reviews - 28

    4.9
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    cc mcaul

    I got 4 bids for my new furnace/installation, and decided on Innovative Air. to do the work. Paul explained the costs and benefits of each type of furnace, made a recommendation and gave me an excellent price. I trust I'll be happy for years to come with my purchase! I highly recommend him.

    Kyle Lee

    Can't say enough great things about Paul and his team at Innovative Air! I have lived in the Seattle/Kent area my entire life and never thought I would consider having AC. However, the past couple summers have produced some ridiculous stretches of heat that make it impossible to be comfortable sometimes. We decided it was finally time to invest in a central AC system and super happy we came across Innovative Air. We received 4 or 5 quotes from various companies with an extremely wide range of estimates. Innovatives estimate was very competitive and they took the time to explain best placement for the unit, where the electric would run, different efficiency options, and even covered the noise levels of different units. After figuring out the best option for our home we got our price and set an appointment for installation. Install process was great. The team is clean, professional, and they test everything. Took a couple hours to finish and blended nicely into our existing heating system. We got a follow up call the next day to answer any questions about operation and ensure everything met our expectations. Overall, we were very happy with the result and would recommend Innovative Air to anyone looking for these services with the bonus of a friendly team. Thank you Paul!

    Anthony Zackery

    Paul at Innovative Air beat 3 other top-reviewed HVAC contractors to install A/C at our Magnolia home. He was friendly, professional, cost competitive, and, best of all, trustworthy. Finished job looks and works great. Easy to tell Paul and his crew take pride in their workmanship. Innovative Air also helped with obtaining the necessary city/county permits.

    Shirley Zhu

    I'm extremely impressed by the quality and professionalism Paul showed in replacing my furnace. He truly went above and beyond what was expected. He saw that my pipes were corroding and offered to update those as well. He demonstrated how to change filters for future maintenance. I really appreciate the urgency in coming to inspect and replace the furnace. He and his partner were done within a few hours. I can't recommend him enough.

    Zac

    VERY happy with the service I received! Paul was quick and efficient to diagnose our problem, and had the part ordered and installed within days. He also was able to help us with a temporary fix so we were able to stay warm while he was able to get the part. Very friendly, professional service that we will be using again!

    Milan Uzelac

    I called this company in a pinch, as my furnace died on me in late October, and Paul came out the same evening to diagnose the issue. He had the furnace up and running within a day because he had to wait on a part that needed to be replaced. Excellent customer service and professionalism. I highly recommend!

    Patrick K

    My parents' OLD furnace stopped working all of sudden right before the snow.. so we had very limited time to fix/replace it. We called multiple places but nobody was able to make it on the same day except Paul. He is very honest and kind and his work is superior. All in all, everything went smooth and we are happy with the result. Thank you and we will gladly work with you again next time!

    Kyle Bieber

    I was lucky enough to get a referral for Innovative Air from a friend. Paul and his crew are great. They are a small company with low overhead and provide unparalleled customer service and I have always received a bid that is economical.

    I have used Innovative Air for a complete ducting removal and reinstall for my 1946 home. They also moved and installed a new furnace and AC unit as well as a tankless hot water heater. I built a DADU last summer and had Innovative Air come back out and do the new construction HVAC installs.

    Always clean, always professional and in uniform, and a true customer service based company. I refer Innovative Air to all my friends who have had the same experiences I have.

    Christine Gentile

    Completely Recommend! Installed central air. Very Professional and knowledgeable. Great price! Answered all our questions and walked us through our new outside and inside equipment. Kept the house clean during and after work. Love my new central air! Had them service my furnace when it stopped working several months ago, problem diagnosed and fixed quickly.

    Dave D

    Black lion was requested for servicing the furnace. The technician entered the building without any tools, filters etc. Start to finish the technician was inside for less than 11 minutes (courtesy Ring videos). Considering the technician was supposed to wear shoe covers, go through two doors to garage, locate the furnace, take care of the lights, not sure if 11 minute is adequate to diagnose. Technician declared the furnace is not serviceable and has to be replaced since repairs will cost similar. I refused to replace the furnace. The technician left the door open with the keys in the door. I had to request my realtor to come and put the keys back in the master box.

    We were sent a bill of USD 180 which we paid unwillingly.

    Add Review

    Cleanliness
    Comfort
    Staff
    Facilities
    Your Score
    Click here or drop files to upload