Custom Comfort Northwest Heating and Cooling

We had our furnace die on us right before a cold front was coming in. Shane and Leticia swooped in for the rescue and were able to work their schedule to get a new furnace picked up and installed same day. Shane was knowledgeable and took care of everything and even left the room cleaner than he found it. We couldn't be happier or more thankful about the fantastic customer service and very reasonable pricing. I would not hesitate to recommend their services to anyone I know. Custom Comfort Northwest has truly earned a customer for any of my HVAC needs!

Shane and his Leticia were awesome to work with! Very knowledgeable and extremely friendly! Shane went out of his way to help me and my family with our furnace issue. He took my call and juggle his appointments around to fit me in and I really appreciated that! I will most definitely be calling them again for an HVAC issues! I will also be telling anyone I know that needs work done to contact Shane and his wife!! Great job guys and thank you for you great customer service and work!

Custom Comfort did a superb job servicing our furnace. We had a stale smell inside our house and the furnace hadn't been cleaned in a log time. After Shane was finished the smell had almost dicipated and our furnace was clean. Thanks Custom Comfort!

Had Shane come to my home and was upfront and professional about what I needed and as well provided insight into what I may need in the coming years. No hassle, no bogus charges just coming out and as well gave me information into a future purchase of a tankless water heater. Give this guy a call and I'm sure he will do the same or even better for you.

This company helped us when we had a bad furnace in a rental. They got us warm and squared away. They offered us space heaters until the repair was made and were very kind throughout our whole ordeal. The work was top notch and the pricing was fair. I would definetly recommend Custom Comfort!!!

Had to order some parts for our furnace that went out. They had exactly what we needed within a few days and also delivered the parts to us! Who does that? So impressed and happy with the level of customer service at this company. I highly recommend them for any hvac needs you may have.

Shane put in extra hours and an extra effort to come check out, and solve! my faulty thermostat wiring. It was a last minute work request from my land lord, and Shane was there almost until nine on a Friday figuring it out. TOPS in politeness and informative! A+++

So I haven't actually had any work done by this company and that is the problem. I have called two different numbers for them. Have left multiple messages over a couple days with one number and no call backs. The other hangs up on me multiple times without ever getting to speak to anyone. Who runs that kind of business?