I have been using them for a few years now, and they are always on top of their game. They're always very responsive to my requests, and when I need something done, they do it right away. I can't recommend them enough!
Excellent customer service by the technician. He was on time and very friendly. I ushered him around the house and he explained everything he was doing and was up front on any noted issues. I felt like it was an honest check of my air system. He makes recommendations for possible future repairs. Thanks.
This company was horrible cancelled on me two days in a row. The first day they were going to come between 1-4 and didn’t even bother to call and tell us until we called them at 5pm to see what was going on. They then said they would come out the following day at 11am and cancelled again at 3pm and said they wouldn’t make it out until Monday which was another two days because it was Friday. Terrible customer service we hadn’t had heat for 3 days and they wasted our time had to take off work to be home so it could get fixed and they never showed up or bothered to call and tell us until last minute. I would not recommend this company.
I am a repeat customer of them. Every time I'm in need of heating or air conditioning, I choose them. They provide excellent service and are always on top of their game.
The tech did an outstanding job in repairing our leak. He was professional, courteous, respectful, and knowledgeable. He explained everything and told me to call his cell phone if any problem comes up from his work. Great job, 5 stars all the way!!!
AVOID THIS COMPANY THEY ARE TERRIBLE! I had a service scheduled window between 9AM-Noon. No one showed up, never called and when I called their office to ask for an update the customer service person sounded like they were asleep. Said the tech would call me back, waited over an hour and never had anyone call me. Wasted over half a day waiting, DO NOT USE THIS COMPANY! Their website is also in a foreign language.
I've used Kent Heating & Air Conditioning Inc. for many inspections for prospective buyers. They are always on time, passionate and do a good job of explaining problems to first time buyers. I would highly recommend them for any HVAC needs.
George
I have been using them for a few years now, and they are always on top of their game. They're always very responsive to my requests, and when I need something done, they do it right away. I can't recommend them enough!
Ira Aguon
Excellent customer service by the technician. He was on time and very friendly. I ushered him around the house and he explained everything he was doing and was up front on any noted issues. I felt like it was an honest check of my air system. He makes recommendations for possible future repairs. Thanks.
Chris Griffus
This company was horrible cancelled on me two days in a row. The first day they were going to come between 1-4 and didn’t even bother to call and tell us until we called them at 5pm to see what was going on. They then said they would come out the following day at 11am and cancelled again at 3pm and said they wouldn’t make it out until Monday which was another two days because it was Friday. Terrible customer service we hadn’t had heat for 3 days and they wasted our time had to take off work to be home so it could get fixed and they never showed up or bothered to call and tell us until last minute. I would not recommend this company.
Sardar Rashid
I am a repeat customer of them. Every time I'm in need of heating or air conditioning, I choose them. They provide excellent service and are always on top of their game.
Jessica McDaniel
The tech did an outstanding job in repairing our leak. He was professional, courteous, respectful, and knowledgeable. He explained everything and told me to call his cell phone if any problem comes up from his work. Great job, 5 stars all the way!!!
Tara Craig
AVOID THIS COMPANY THEY ARE TERRIBLE! I had a service scheduled window between 9AM-Noon. No one showed up, never called and when I called their office to ask for an update the customer service person sounded like they were asleep. Said the tech would call me back, waited over an hour and never had anyone call me. Wasted over half a day waiting, DO NOT USE THIS COMPANY! Their website is also in a foreign language.
Dembel Abebe
Great service! I've used them for years and will continue to do so. They are quick to respond and do a great job.
Frank Monte
I've used Kent Heating & Air Conditioning Inc. for many inspections for prospective buyers. They are always on time, passionate and do a good job of explaining problems to first time buyers. I would highly recommend them for any HVAC needs.
Mohamed Ahmed
Quick service,,I call the next day they install new Heating Unit ,Good Job
Russell Fennell
Required to sign up for an annual service plan to book an appointment for service.