East Hill Heating & Cooling

These people are wonderful. I had had work done by another company and ny furnace quit running. I was suspicious of the constant up sell from the other company and the lack of honesty. I called East Hill and they were wonderful. Came and checked out the furnace. Diagnosed the problem immediately and told me to make the other company make it right. And, he didn't charge me for the visit. I will be buying a furnace in the near future and you can guess who I will be calling. They are honest, smart, ethical!!! Thank you East Hill!!!

Our HVAC system has been serviced by East Hill for over 20 years. In Federal Way they serviced our old system until it finally needed to be replaced. They were always punctual, reasonable and provided great quality. After we moved to Maple Valley, we had them put a new system in our home here, and again they did a fantastic job.

Doug and Christy are wonderful!

Christy arranged a speedy response and Doug diagnosed and fixed the problem quickly. He is an absolute PRO!!

What a great experience. I am an average Joe and I was looking for a fair knowledgeable person to evaluate my 20 year old furnace. They were easy to work with and did exactly what they said. Unfortunately I did need a new furnace and they quoted me a very reasonable price. I was right where you are now, trying to figure out who to call. I would highly recommend this company. I wish I could find folks like this for all my contractor needs.

Neil, Maple Valley

I should have written this review when they first replaced my forced air gas furnace a little over a year ago. To make a long story short, I went to Angies list as I needed someone to service my furnace. Brennan offered a coupon so I scheduled their service appt. The technician found two large cracks in the heat exchanger. This was the summer of 2014 so it hadn't been used for a couple of months. Bottom line is had I used it, we probably would have died of carbon monoxide. So they gave me a quote of almost $6,000 to replace it. I was feeling nervous so I said OK and scheduled the replacement. After thinking about it a couple of hours, I decided to handle this the way I always do and get other quotes. I called East Hill Heating & Cooling and spoke to the most helpful woman. We talked for quite some time about my house, it's size and the challenges I had with keeping it warm. Bottom line is I didn't need a $6,000 furnace for my home. The owner of East Hill Heating came out and put in a great two-stage furnace for half the cost that Brennan was going to charge me. It's been working just great for a little over a year now. I am getting ready to get it serviced so I'm calling East Hill again. These folks are the best and you can't go wrong.

I am very grateful that they fit me in, even though they were so busy!
My neighbor recommended East Hill Heating and Cooling, she said they are Friendly, Honest, Knowledgeable and Fair -- I agree.
Thanks again from A happy and warm Customer!

This is essentially a copy and paste from my yelp review, but I see they dont have a lot of reviews on google, so here is my review...

Woman on the phone, I believe her name was Christy (forgive me if its not), was very pleasant to speak to. I was shocked they could get to me the same day I called! In fact, they were able to come a couple hours ahead of what they originally scheduled me and I was able to make it to work on time! The Gentleman who came and repaired my furnace was prompt, knowledgeable and efficient. Ive only lived in my house a few years and he recognized my furnace as the one he originally put in back in 2001, how cool is that!

I highly recommend, there was no upsale, just to the point and fixed what was wrong. I was very satisfied with the cost, and will be going to them when I need to replace the furnace in the future!

I would have given 5 stars, because they were very responsive. But I called them back to get them to come out again and whomever the reception is was very rude and was telling me they wouldn't come out and work on a heating pump that is old and accused me of wanting them to come out under warranty. I told her no I didn't say anything about warranty work and just wanted them to come check it out. She explained they can just come fix it like your car. That's when I said never mind you are being too rude to a customer. Hence this reviee!

My tenant's furnace was throwing a error code. I called several places that were unable to schedule for same day. East Hill was able to schedule a same day visit. The repair was done and the furnace was back up and running the same day it broke down. My tenants were extremely impressed by the speed. All this was achieved while I was out of the country. Thanks East Hill for the speed and making the process so incredibly easy for me!

East Hill Heating & Cooling is fantastic! The team is responsive, knowledgeable and personable. Services are performed with professionalism and all at a fair price. Cannot recommend them enough!