MSCO - Mechanical Service Company

This was the best experience I’ve had with hvac repair. The tech was professional and thorough. He provided me with helpful information that I’ll be able to use in the future. The office team was very kind and did everything in their power to fit me into the schedule. I recommend this company.

I’ve been trying for a week to get someone to come out and fix my AC. I placed a call to MSCO Mechanical at 1:12 pm and had a service tech at my door @ 5:15 pm. Unfortunately my AC unit was froze up so he couldn’t repair it. He did write up a work order explaining exactly what needed to be done and the cost. I will be contacted tomorrow to be put back on the schedule. This tech was very knowledgeable. I would highly recommend this company for this type of work.. The office staff, the manager and this tech were all very friendly and accommodating.

Wow. From the first minute I met Travis and what he showed me about my system I knew that this was the company I wanted to use for my system replacement. On the day of install Tom Harris and Trey were professional and the quality of work was excellent. You have earned my future business and referral to friends and family.

Very nice man. Very methodical answered all questions

I am so happy I remained a MSCO customer. I have been with then for over 15 years. In my first home and my second home. Today, Tom, Tre, and Jaden installed an A/C unit for the upstairs of my home. I am awaiting the delivery of my second unit downstairs. I HOPE THAT I RECEIVE THE SAME INSTALL TEAM! Tom, Tre, and Jaden...............they were AMAZING and so friendly. Tom and I shared grandbaby stories and Tre kept my grandson from running into the street. Jaden was also protective of my grandson. WE LOVE MSCO and Tom, Tre, and Jaden!!!!

Travis was on time for our appointment and took the time to fully understand what I wanted to accomplish in fixing my HVAC system. He listened carefully to what I wanted and provided better solutions to the problems.

Tom and Trey on the installation team were amazing, they addressed the issues I was having with my HVAC system in a professional manner and made the system look and run much better than what I previously had.
They would ask my opinion on where I wanted things and would also make recommendations on better options.

Overall the experience was a very a satisfying one.

Top notch company. The technicians are always on time, courteous, and very professional.

Leon did excellent job determining the cause of unusual increase in last months electric bill. Turns out our old thermostat was defective. Installed new one without difficulty. Both upstairs and downstairs units functioning normally. He was prompt , courteous and pleasant. A real credit to MSCO in Va Beach , VA . Recommend their HVAC installation and service contracts highly. William Cooper

Reviewing a proposal for a new HVAC system. Travis is very knowledgeable
and professional.

I called them on July 4th as my AC had gone out, and they came within 40 minutes of my call. I am so glad they were easily available on the phone and they came out and quickly diagnose and fixed my AC. I highly recommend this company to all.