I have done business with MSCO for many years. Our technician, Rick, is superb in every respect. Rick is excellent in terms of technical competence as well as professionalism. Rick has many years of related HVAC experience and invariably keeps up with innovation. We would never think of doing business with anyone else especially as long as Rick is a part of MSCO
Alex responded to my home to fix my downstairs air conditioning unit. He was on time, quickly diagnosed the problem and was able to get the unit up and running in 30 minutes. He also checked a few other things with the system, he pointed out one or 2 potential future issues, and answered any questions I asked. Finally, he explained the service maintenance plan that I intend to utilize.
I don't often leave reviews, but: it was one of the coldest nights of the year, on a Saturday, and my heat pump and thermostat stopped working. Called MSCO; Rick called me back within an hour. He was patient, informative, and he walked me through a diagnosis and minor repair over the phone. Extremely helpful. A fast and effective mechanical service experience, could not have asked for more.
MSCO sent out Rick and he was a great technician! He was very professional, knowledgeable, thorough, friendly and considerate of our home and needs. He provided feedback and useful information regarding the system, and thoroughly checked our unit to ensure it was working properly. Rick spend a good amount of time in the attic doing the diagnostics and assessment of the unit, ducts and filters, as well as cleaning the fan unit outside and checking the mechanical components. All in all, very satisfied with the maintenance service and reassuring that they will come back to check it periodically to ensure everything is running as it should! MSCO is the way to go for the quality and the price!
Extremely happy with the service and repair that MSCO performed today. Can't say enough about the professional and polite service we received from the technician Tommy who showed up early and solved my heat pump issue and also serviced my heat pump. This is why we also sign a yearly contract with MSCO great company. Thank you
Victor Lepere
Thorough and while it wasn't economical to repair my old unit, gave a thorough evaluation and options for repair or replacement decision
Pancho R
Patrick was very professional and informative. Provided tips on keeping things running properly.
Kevin Kittredge
Great, efficient service. Arrived as scheduled and did a terrific job explaining system and how to maintain.
clayton bailey
I have done business with MSCO for many years. Our technician, Rick, is superb in every respect. Rick is excellent in terms of technical competence as well as professionalism. Rick has many years of related HVAC experience and invariably keeps up with innovation. We would never think of doing business with anyone else especially as long as Rick is a part of MSCO
Jim Johnson
Alex responded to my home to fix my downstairs air conditioning unit. He was on time, quickly diagnosed the problem and was able to get the unit up and running in 30 minutes. He also checked a few other things with the system, he pointed out one or 2 potential future issues, and answered any questions I asked. Finally, he explained the service maintenance plan that I intend to utilize.
Sang Le
They were very prompt! Great customer service and answered any questions that I had.
SkkyBeauty AIE
Such wonderful service keeping us up and safely running for over 15 years!
John Whiteman
I don't often leave reviews, but: it was one of the coldest nights of the year, on a Saturday, and my heat pump and thermostat stopped working. Called MSCO; Rick called me back within an hour. He was patient, informative, and he walked me through a diagnosis and minor repair over the phone. Extremely helpful. A fast and effective mechanical service experience, could not have asked for more.
Yously Thomas
MSCO sent out Rick and he was a great technician! He was very professional, knowledgeable, thorough, friendly and considerate of our home and needs. He provided feedback and useful information regarding the system, and thoroughly checked our unit to ensure it was working properly. Rick spend a good amount of time in the attic doing the diagnostics and assessment of the unit, ducts and filters, as well as cleaning the fan unit outside and checking the mechanical components. All in all, very satisfied with the maintenance service and reassuring that they will come back to check it periodically to ensure everything is running as it should! MSCO is the way to go for the quality and the price!
John Donahue
Extremely happy with the service and repair that MSCO performed today. Can't say enough about the professional and polite service we received from the technician Tommy who showed up early and solved my heat pump issue and also serviced my heat pump. This is why we also sign a yearly contract with MSCO great company. Thank you