JT Mechanical Company

Team arrived on schedule, immediately began working and briefed me upon maintenance completion. Very polite and professional.

Chris Santana is my service technician and he routinely provides very good service.
I greatly appreciate the quality dependable and always timely service provided.

Called in for a frozen AC Line, Jeff returned the call within 30 minutes and had dispatch Chris that arrived within 30 minutes. That is very quick turn around, Chris did a check up on the blower capacitor and found it burnt, replaced it and cool air starts blasting again, he also checked the blower amp consumption to make sure the blower motor did not get burned due to the capacitor failure, he also checked the freon and pressure and made sure there were no leaks in the system, all done in less than an hour, will recommend and call them again for this service.

Great company- good people.
Mike examined our AC system, diagnosed the problem and laid out the alternatives for fixing the problem. We have used JT Mechanical for several years and have grown to trust them with our HVAC problems. Honesty, honesty, honesty - a rare and much appreciated value in any service industry.

I've used bigger name companies in the area in the past and techs would come out and play the guessing game until it was fix and unfortunately the consumer eats that bill. I went with a smaller company this time and let me just say I wish I had found JTM sooner. Chris was knowledgeable of my system, got right to the source of issue, explained everything and had it working in 2.5 hours. He was honest and he owned the customer experience and I will definitely be saving this number for future use.

Chris was knowledgeable and professional. We were impressed with the quality of service we received and Chris's attention to detail. We had decided to sign up for the maintenance plan based on our previous experience with Chris and this was our scheduled maintenance. We really appreciate JT Mechanical sending us an email to remind us it was time.

So disappointed in everything but the first two gentlemen who first came out. They were amazing. Appt was within a day of calling with the problem on July 7. Arrived on time, very professional and took their time looking over my AC system. Managed to band-aid it but told me I needed to replace soon. I asked for them to have the office call me so I could start a service contract and have the owner (only one who will do a quote) come out and prepare me for the cost of a new unit. That didn't happen.

Instead, I received a voicemail on July 14 from a very confused Kristi who mumbled about "having me down for a Mon appointment but wasn't sure why". I called back, explained I needed the owner for a quote and set up an appt for the 19th. The gentleman arrived, looked everything over, with my husband doing most of the conversing, and at the end of the visit the owner said to expect a quote by the end of the day. I asked him to have Kristi call me so I could set up a service plan. That didn't happen. Neither did the quote.

Instead, I called back on August 3rd and spoke to Kristi who said she could do nothing about what the owner says and does but would ask him to provide me with the promised quote.

Yeah, that didn't happen...

Called in for a second opinion after another company’s subpar performance. Was originally quoted full system replacement, but JT Mechanical found and fixed the problem in 30 min. Very professional, knowledgeable and trust worthy! Will use again for any HVAC, AC, heating issues!

I’d been fixing for awhile to replace our downstairs package unit, replace our upstairs split system, and replace damaged ductwork in the crawlspace. Because this was a significant investment, I spent a good amount of time researching equipment and contractors, and eventually decided to work with JT Mechanical. Now, nearly a month later, I feel good about the decision.

I was impressed with every part of the experience. Jeff took the time to answer my questions and presented a detailed and easy-to-understand quote that listed precisely what I was getting. Mike and the crew did a superb job on the installation and cut absolutely no corners. In fact, the city inspector was impressed with the results.

If anyone reading this is looking for a reliable HVAC contractor, I’d definitely recommend them. I’ll be looking forward to having them back to do regular maintenance.

My AC unit’s fan would not turn on. Chris, the technician from JT Mechanical, diagnosed the problem in less than 15 minutes to a failed capacitor. He had a replacement part available and changed it. The AC started blowing cold air right away. He also checked the freon pressure on the outside unit and the reading was good. Excellent job! Honest professional work. Thank you Chris and thank you JT Mechanical!