Outstanding customer service. Called on a Saturday morning and he was able to fix my problem the same day! Technical expertise and fair pricing. Will always call JT Mechanical first. Arrived early and immediately identified the problem.
All you need to know: Easy to schedule, arrived on time, quick service, friendly / knowledgeable technician, fair price. I would definitely use this company again.
Appoint was easy to make. They didn't give me a three hour window, rather a specific time and stuck to it. Serviceman, David, found the problem quickly and gave me the price prior to him fixing anything. There were no "extra charges" what he quoted was exactly what I paid. From David arriving to me paying took all of 15 minutes and was fairly priced. $178 to replace a broken capasator and inspect the rest of the system. He didn't try to sell me a new system, just advised that it was near its expected service life. Very good company from my expierence.
Recently returned to the area, wanted to establish a relationship with local family owned company, JT Mechanical came highly recommended, I understand the 5 star reviews, looking forward to entrusting my hvac needs to JT Mechanical, Chris is very professional and knowledgeable.
If you want a family business you can trust to repair your system for a great price, call JT Mechanical!!! Very reliable, very professional and downright wonderful people.
From the estimate to finish everything was done professionally and on time. I'd use them again and I'd recommend them to anyone. The price was good, Jeff, Mike and crew were clean and courteous. Can't say enough about our experience with JT.
JT Mechanical Co. installed a new central AC unit in my house in April 2016. They were very professional and did an excellent job. They were extremely knowledgeable and did not take any shortcuts to sacrifice the quality of their workmanship. They went above and beyond what most companies do today.
JT's employees always give great service. Chris is a great asset to the company. He's polite and always answers any questions we have. Been a client for over 20 years!
Back in July I noticed our HVAC system seemed to be straining to keep the house cool, so I did some research online, called a few contractors (including Jeff @ JT) to discuss my issues, and ended up going inviting JT Mechanical to come out and help me with a diagnosis. My wife and I are so happy we did.
Not only was the JT Mechanical team prompt, courteous, and professional, they also went above and beyond what we expected from them by helping us understand the symptoms, the options to fix them, and process of doing so. Unfortunately, Jeff's team helped us discover that while we thought we had a complete ~13 year old Carrier HVAC system, previous owners had actually only replaced the outdoor portion of the unit and had just nursed the original attic portion since the house was built (1986).
After educating us on how our system worked and outlining our options to fix the issue, Jeff told us to sleep on it before making the final decision on a short term, inexpensive "band-aid fix" to get by for a little while longer or investing in a complete replacement. The lack of "selling" that occurred was greatly appreciated, because the last thing we wanted to deal with after learning about the issues we were dealing with us someone trying to up sell us on something we may or may not need.
On install day Jeff himself came out to walk us through what they'd be doing, timetables, and answer any questions we had. His team was very knowledgeable about the Carrier system they were putting in and everyone was more than happy to stop what they were doing and discuss what they were doing with us if we had any questions.
Sorry for the long-winded explanation -- There were many parts of our experience with JT Mechanical I wanted to share.
BOTTOM LINE -- As long as we live in this area I will be calling Jeff @ JT Mechanical for our HVAC needs.
Outstanding service. My AC was broken and they were able to come out the same day and fix it. The technicians were friendly, competent, and efficient. I have used other companies in the area for HVAC and JT is hand-down the best.
J W
Outstanding customer service. Called on a Saturday morning and he was able to fix my problem the same day! Technical expertise and fair pricing. Will always call JT Mechanical first. Arrived early and immediately identified the problem.
Joe Henry
All you need to know: Easy to schedule, arrived on time, quick service, friendly / knowledgeable technician, fair price. I would definitely use this company again.
Appoint was easy to make. They didn't give me a three hour window, rather a specific time and stuck to it. Serviceman, David, found the problem quickly and gave me the price prior to him fixing anything. There were no "extra charges" what he quoted was exactly what I paid. From David arriving to me paying took all of 15 minutes and was fairly priced. $178 to replace a broken capasator and inspect the rest of the system. He didn't try to sell me a new system, just advised that it was near its expected service life. Very good company from my expierence.
Teresa Canterbury
Recently returned to the area, wanted to establish a relationship with local family owned company, JT Mechanical came highly recommended, I understand the 5 star reviews, looking forward to entrusting my hvac needs to JT Mechanical, Chris is very professional and knowledgeable.
David Steitz
If you want a family business you can trust to repair your system for a great price, call JT Mechanical!!! Very reliable, very professional and downright wonderful people.
Robert W
From the estimate to finish everything was done professionally and on time. I'd use them again and I'd recommend them to anyone. The price was good, Jeff, Mike and crew were clean and courteous. Can't say enough about our experience with JT.
Patricia McGloine
We’ve used JT Mechanical for about 30 years and have always been pleased with their work. They are an excellent company.
Michael Adkins
JT Mechanical Co. installed a new central AC unit in my house in April 2016. They were very professional and did an excellent job. They were extremely knowledgeable and did not take any shortcuts to sacrifice the quality of their workmanship. They went above and beyond what most companies do today.
Colleen Hallett
JT's employees always give great service. Chris is a great asset to the company. He's polite and always answers any questions we have. Been a client for over 20 years!
Mike Eyre
Back in July I noticed our HVAC system seemed to be straining to keep the house cool, so I did some research online, called a few contractors (including Jeff @ JT) to discuss my issues, and ended up going inviting JT Mechanical to come out and help me with a diagnosis. My wife and I are so happy we did.
Not only was the JT Mechanical team prompt, courteous, and professional, they also went above and beyond what we expected from them by helping us understand the symptoms, the options to fix them, and process of doing so. Unfortunately, Jeff's team helped us discover that while we thought we had a complete ~13 year old Carrier HVAC system, previous owners had actually only replaced the outdoor portion of the unit and had just nursed the original attic portion since the house was built (1986).
After educating us on how our system worked and outlining our options to fix the issue, Jeff told us to sleep on it before making the final decision on a short term, inexpensive "band-aid fix" to get by for a little while longer or investing in a complete replacement. The lack of "selling" that occurred was greatly appreciated, because the last thing we wanted to deal with after learning about the issues we were dealing with us someone trying to up sell us on something we may or may not need.
On install day Jeff himself came out to walk us through what they'd be doing, timetables, and answer any questions we had. His team was very knowledgeable about the Carrier system they were putting in and everyone was more than happy to stop what they were doing and discuss what they were doing with us if we had any questions.
Sorry for the long-winded explanation -- There were many parts of our experience with JT Mechanical I wanted to share.
BOTTOM LINE -- As long as we live in this area I will be calling Jeff @ JT Mechanical for our HVAC needs.
Robert McElhinny
Outstanding service. My AC was broken and they were able to come out the same day and fix it. The technicians were friendly, competent, and efficient. I have used other companies in the area for HVAC and JT is hand-down the best.