Kennard-Pace Co Inc.

I recently had the contractor replace a hot water boiler as they were highly recommended by a local supplier. They did an amazing job not to mention at a very reasonable value. I then used them on a heat pump installation which also went very well. I would highly recommend their services!

Showed up on time, called before to let me know they were on their way. Efficient, friendly, knowledgeable, honest. Will call in the future if I have any more plumbing needs

So disappointed in Kennard Pace as I have used them over 10 years and recommended them as well. They replaced drain pipes under my kitchen sink February 25, 2021. I found a leak just last week on the new parts they replaced. The PVC pipes they installed aren't securely connected. I was told I would be charged for a service call on work performed when the repair was more than 30 days old. I advised them they lost a customer. I expected better than this.

They called after the service man left because he couldn't fix the problem and said they would refund my money. Very nice of them and I did not expect that.

We had them replace our hot water tank. Installers were very professional and gave us alot of good information. Very reasonable fpr price and install took hardly any time. We would not hesitate to use Kennard Pace again, very good company

We had Kennard Pace replace our entire HVAC system and couldn’t be happier. From start to finish their responsiveness and professionalism was exceptional. They showed up when they said they would and always answered all of my questions. I would highly recommend Kennard Pace to anyone!

Have dealt with them for years, very good company, trustworthy, honest, dependable folks. Called them on a sink leak, which I tried and failed to repair myself (the company also does plumbing and electrical), and they came same day, gave me a quote, and some advice to complete the repair myself, easily, that saved me a bunch of money. So refreshing to have good people helping each other out in these times.

Would definitely recommend them, and use them again! In the past, when I've gotten 3 quotes on a job, they've been much more reasonable than others I've tried, like Ostrom (who is typically a multiple, 2x or 3x what others charge). If asked, they will all give a free quote, but ask, don't assume. Ostrom for example says they charge for a quote.

They recently replaced our ancient water heater in a very timely manner with one of the latest on the market. Shortly afterwards we had problems with our bathroom shower system because of its age as well. They replaced it with a much better, more reliable system that made the hot showers much stronger and hotter as they needed to be. Both jobs were done efficiently and at a very reasonable price. Very recently there was some water leakage from the new heater and when I called them about it they came over with little wait and took care of it--free of charge and no hassle. They were so easy to work with the entire time without hesitation on their part to correct issues. Although we had no idea how the new heater and shower worked, they simply explained everything to us without making us feel ignorant. I highly recommend them as they were just wonderful all around with their expertise, pricing and customer service.

I called Kennard-Pace Co. Inc. I spoke to Andy. He was unprofessional to me again on my phone call with him.

Called to get an estimate to get gas logs installed. They did come out and the guy took measurements and got the information he needed. He said they would call with the estimate. A week passed and no one called, so I called them. The man who answered the phone took my information and said he would call right back to let me know why they had not called. Guess what - he never called back. Terrible company. If you don't want to do the job just say so.