Stokley's Services Inc

Had to get my AC system replaced after 15+ years of service from the old one. Stokley's Services provided me with a very competitive quote and did not try to up sale me on anything. Once I agreed to move forward with systems replacement, Stokley's was in constant contact with me to coordinate a date/time for install. The technicians arrived on time, and proceeded to move forward with the install and throughout the entire process, they will very professional and caring about any issues or concerns that I had. Afterwards, they cleaned up their mess, and explained all the warranty paperwork, and systems operations before leaving. They also informed me that if I experienced any issues with the install to give them a call and they will respond accordingly. In closing, I will continue to use Stokley's Services for any AC work in the future. Great service at a great price, and always care for the customers.

Since I was extremely satisfied with the service and price I received the last time I used Stokley's, I immediately called them when My compressor stopped running.
Called Friday afternoon and had a technician on Saturday at the exact time (10am) they said he would be here.
Jerry was our technician again and I just have to say what a great guy. My dog's, who normally take a while to warm up to strangers, where following him around with tails wagging and even gave him a few kisses. Maybe they saw the picture of the dog on the side of the van. Dogs are a great judge of character.
Once again, completely satisfied with everything.

Stokley’s just finished up the install of my new unit and I’m very pleased to say the least. The quality of there work was fantastic, the guys were all professional, took a sense of pride in there work, and they fixed all the issues I had. The unit runs great. It heats and cools the house quickly and effectively. I’m incredibly happy with the the work they did and will use them again for all of my hvac needs. I will also be recommending them to anyone who needs hvac repairs.

This company provided me with excellent service. They came out and provided a excellent quote for a top rated system and installation the next day. The installers were professional left no mess and we're done in under six hours my house was cooled from 97F down to 70 four hours after install and I have had zero issues. Stokley's is a excellent company and have my highest recommendation for any work you need done!

Technician was very capable and took time to explain the AC system to me. Charges were very straightforward from the first phone call I made before the tech even showed up. He did a few diagnostic checks on my system and proceeded to recharge my refrigerant level. He validated the system was at the correct pressure and the discharge air temperature was within an acceptable range.

I prefer to be on-site with the technician so I know what service I am getting for my money, so the pay at the time of service is understandable to me.

Unlike the prior two reviews, I was a customer and would use Stokley's again if I have another heating or air conditioning repair need.

I called Stokley's because I hade a problem with an A/C unit that had been repaired recently. I was frustrated because the unit had just been repaired. When Jerry went out he discovered that the problem was totally unrelated to the first - in a completely different part of the system.
He repaired the unit and, between Rob, the owner, Tim from service dispatch, and Michele in billing, they decided to forego charging me for the service.
They have done extensive work for me (two new units for rentals in the last few years) as well as several service calls on equipment they had not installed. Their honesty and integrity keeps me coming back.

My first experience with Stokely’s was a few years ago when my furnace went out two days before a January snow storm. In fact, it was a Thursday afternoon. Stokely’s came out the next day and told me they would not be able to replace our furnace that day, but said they would be back later that day with space heaters. They returned a few hours later with 3 brand new space heaters for us to use until they could replace the furnace. They arrived right on time Monday morning and replaced the furnace.
I really appreciated them going the extra mile to make sure we were taken care of during that winter storm.
Last month (June) our AC was shutting off due to water filling the backup drain pan. Our coils were so rusted that the rust was flaking off and clogging our main condensation drain. We made the decision to replace the AC.
Stokely’s came out four days later (old AC was still functioning) and replaced our AC system. They did great job installing the system, moving the refrigerant line and even fixed the seal around my attic pull down.
Stokely’s is our choice, we trust them and would recommend them every time.

I just want to say Stokley's heating and Air is by far the best company I've ever had for HVAC, they installed my new unit summer of 2014 what an awesome job they did, they're very professional, they go the extra mile to make sure that you understand everything there is to know and answer all your questions and at a moments notice they will assist you in anything you need,I highly recommend this company they do service for me twice a year and I've even had them vacuum my ducts and that does make a big difference with the dust the owner of the company Rob Shortt has an awesome personality and is willing to help you with anything that you need he is so down to earth I highly recommend this company which I actually did my neighbor had a unit installed and love's it.

I called to have an estimate done. Rob Shortt showed up in a timely manner and was friendly. However, he didn't seem too interested in making a sale when I mentioned that I was trying to go through my homeowners insurance. He left and told me he'd send over an estimate soon. @ days after the fact, still no estimate. I called and he said he assumed that if I didn't get my insurance to cover it then I wasn't going to do it. Keyword "assumed". I questioned him assuming and he said it would be best if I found someone else, which I am gladly doing. I don't want a company that assumes anything. Thank you for assuming in the beginning, that way I could find someone who wants my business.

The folks at Stokley's installed another unit for me, and once again, did the kind of job I feel really good about. The price was good, and the people went above and beyond to keep me informed about the job. They consulted with me about my preferences, and did an outstanding, quality work. Thank you Stokley's family.